Customer Service Jobs in Jackson, MS

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 17 Jobs

Customer Service Representative

  • Pearl, MS (5 miles from Jackson, MS)
  • 12 days ago
  • Pearl, MS (5 miles from Jackson, MS)
  • 12 days ago

As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Branch Customer Service Representative

  • Jackson, MS
  • 1 day ago
  • Jackson, MS
  • 1 day ago

A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer...

Customer Service Representative, Life Contact Center

  • Jackson, MS
  • 1 day ago
  • Jackson, MS
  • 1 day ago

You will be responsible for answering inbound calls where youll be addressing customer service inquiries and concerns....

Remote Work

Senior Customer Service Representative - HCB

  • Jackson, MS
  • 2 days ago
  • Jackson, MS
  • 2 days ago

Customer Service Representatives in our permanent work from home role $19.50/hr wage....

Remote Work

Customer Service Representative

  • Jackson, MS
  • 2 days ago
  • Jackson, MS
  • 2 days ago

**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...

Customer Service Representative 12:30pm-9pm EST

  • Jackson, MS
  • 2 days ago
  • Jackson, MS
  • 2 days ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Customer Service Representative - Rehab

  • Flowood, MS (5 miles from Jackson, MS)
  • 2 days ago
  • Flowood, MS (5 miles from Jackson, MS)
  • 2 days ago

Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...

Showroom Customer Service Representative

  • Jackson, MS
  • 21 days ago
  • Jackson, MS
  • 21 days ago

Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....

Retail Customer Service Associate

  • Madison, MS (15 miles from Jackson, MS)
  • 30+ days ago
  • Madison, MS (15 miles from Jackson, MS)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 257 Grandview Blvd, Madison, MS...

Retail Customer Service Associate

  • Pearl, MS (5 miles from Jackson, MS)
  • 30+ days ago
  • Pearl, MS (5 miles from Jackson, MS)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 90 Bass Pro Dr, Pearl, MS 39208-...

Customer Service Rep(05916) - 2785 Hwy 49

  • Florence, MS (13 miles from Jackson, MS)
  • 90+ days ago
  • Florence, MS (13 miles from Jackson, MS)
  • 90+ days ago

Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....

Customer Service Rep(05936) - 4555 Office Park Dr

  • Jackson, MS
  • 90+ days ago
  • Jackson, MS
  • 90+ days ago

Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....

Customer Service Rep(05931) - 849 Lake Harbour

  • Ridgeland, MS (9 miles from Jackson, MS)
  • 90+ days ago
  • Ridgeland, MS (9 miles from Jackson, MS)
  • 90+ days ago

Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....

Customer Service Rep (05943) - 956 US-51

  • Madison, MS (15 miles from Jackson, MS)
  • 90+ days ago
  • Madison, MS (15 miles from Jackson, MS)
  • 90+ days ago

Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....

Customer Service Rep(05939) - 5490 Castlewoods Blvd

  • Flowood, MS (5 miles from Jackson, MS)
  • 90+ days ago
  • Flowood, MS (5 miles from Jackson, MS)
  • 90+ days ago

Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....

Demographic Data for Jackson, MS

Moving to Jackson, MS? Find some basic demographic data about Jackson, MS below.


Local
National
155,064
3,884
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Jackson, MS

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Jackson, MS offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Jackson, MS
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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