Customer Service Jobs in Jackson, MS
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
Customer Service Representative - Onsite- Jackson/ Ridgeland Area
- Ridgeland, MS (9 miles from Jackson, MS)
- 11 days ago
- Ridgeland, MS (9 miles from Jackson, MS)
- 11 days ago
Required Start date: 8/5/25 **SHIFT IS MONDAY- FRIDAY** Fully Onsite position Office Location: Ridgeland/Jackson area Modivcare is looking for optimistic individuals to join the team as Customer Service...
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Jackson, MS
- 15 days ago
- Jackson, MS
- 15 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer...
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Customer Service Representative
- Pearl, MS (5 miles from Jackson, MS)
- 28 days ago
- Pearl, MS (5 miles from Jackson, MS)
- 28 days ago
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Support the Showroom Sales team by ensuring the delivery of personalized customer service through timely quotations and accurate order processing....
Retail Customer Service Associate
- Madison, MS (15 miles from Jackson, MS)
- 45+ days ago
- Madison, MS (15 miles from Jackson, MS)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 257 Grandview Blvd, Madison, MS...
Retail Customer Service Associate
- Pearl, MS (5 miles from Jackson, MS)
- 45+ days ago
- Pearl, MS (5 miles from Jackson, MS)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 90 Bass Pro Dr, Pearl, MS 39208-...
Customer Service Rep(05916) - 2785 Hwy 49
- Florence, MS (13 miles from Jackson, MS)
- 90+ days ago
- Florence, MS (13 miles from Jackson, MS)
- 90+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Customer Service Rep(05931) - 849 Lake Harbour
- Ridgeland, MS (9 miles from Jackson, MS)
- 90+ days ago
- Ridgeland, MS (9 miles from Jackson, MS)
- 90+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Customer Service Rep (05943) - 956 US-51
- Madison, MS (15 miles from Jackson, MS)
- 90+ days ago
- Madison, MS (15 miles from Jackson, MS)
- 90+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Customer Service Rep(05939) - 5490 Castlewoods Blvd
- Flowood, MS (5 miles from Jackson, MS)
- 90+ days ago
- Flowood, MS (5 miles from Jackson, MS)
- 90+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Customer Service Rep(05954) - 1091 Gluckstadt Rd
- Madison, MS (15 miles from Jackson, MS)
- 90+ days ago
- Madison, MS (15 miles from Jackson, MS)
- 90+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Demographic Data for Jackson, MS
Moving to Jackson, MS? Find some basic demographic data about Jackson, MS below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Jackson, MS
Highest Education Level
Customer Services in Jackson, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Driving
- Written Communication
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »