Customer Service Jobs in Crystal Springs, MS
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Byram, MS (15 miles from Crystal Springs, MS)
- 5 days ago
- Byram, MS (15 miles from Crystal Springs, MS)
- 5 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative II
- Jackson, MS (24 miles from Crystal Springs, MS)
- 7 days ago
- Jackson, MS (24 miles from Crystal Springs, MS)
- 7 days ago
Characteristics of Work See MSPB Careers for information regarding this classifications Health/Prescription Insurance Eligible employees have the opportunity to participate in the state's health...
Customer Service Rep(05916) - 2785 Hwy 49
- Florence, MS (16 miles from Crystal Springs, MS)
- 45+ days ago
- Florence, MS (16 miles from Crystal Springs, MS)
- 45+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Customer Service Representative
- Jackson, MS (24 miles from Crystal Springs, MS)
- 60+ days ago
- Jackson, MS (24 miles from Crystal Springs, MS)
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Rep(05936) - 4555 Office Park Dr
- Jackson, MS (24 miles from Crystal Springs, MS)
- 90+ days ago
- Jackson, MS (24 miles from Crystal Springs, MS)
- 90+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Retail Customer Service Associate
- Pearl, MS (24 miles from Crystal Springs, MS)
- 45+ days ago
- Pearl, MS (24 miles from Crystal Springs, MS)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 90 Bass Pro Dr, Pearl, MS 39208-...
Customer Service Representative - FT
- Jackson, MS (24 miles from Crystal Springs, MS)
- 60+ days ago
- Jackson, MS (24 miles from Crystal Springs, MS)
- 60+ days ago
service....
Customer Service Rep(05933) - 118 S Pearson Rd
- Pearl, MS (24 miles from Crystal Springs, MS)
- 90+ days ago
- Pearl, MS (24 miles from Crystal Springs, MS)
- 90+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Demographic Data for Crystal Springs, MS
Moving to Crystal Springs, MS? Find some basic demographic data about Crystal Springs, MS below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Crystal Springs, MS
Highest Education Level
Customer Services in Crystal Springs, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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