Customer Service Jobs in Brandon, MS

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 16 Jobs

Customer Service Representative

  • Byram, MS (24 miles from Brandon, MS)
  • 4 days ago
  • Byram, MS (24 miles from Brandon, MS)
  • 4 days ago

Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Commercial Lines - Customer Service Representative

  • Ridgeland, MS (22 miles from Brandon, MS)
  • 5 days ago
  • Ridgeland, MS (22 miles from Brandon, MS)
  • 5 days ago

A rewarding career that helps local businesses in the community Strong community support and involvement through HUB Gives SUMMARY: The Commercial Lines Customer Service Representative is responsible...

Customer Service Representative II

  • Jackson, MS (19 miles from Brandon, MS)
  • 7 days ago
  • Jackson, MS (19 miles from Brandon, MS)
  • 7 days ago

Characteristics of Work See MSPB Careers for information regarding this classifications Health/Prescription Insurance Eligible employees have the opportunity to participate in the state's health...

Customer Service Representative - Onsite- Jackson/ Ridgeland Area

  • Ridgeland, MS (22 miles from Brandon, MS)
  • 13 days ago
  • Ridgeland, MS (22 miles from Brandon, MS)
  • 13 days ago

Required Start date: 5/28/25 SHIFT IS MONDAY- FRIDAY Fully Onsite position Office Location: Jackson area Modivcare is looking for optimistic individuals to join the team as Customer Service Representatives...

Customer Service Rep(05916) - 2785 Hwy 49

  • Florence, MS (17 miles from Brandon, MS)
  • 45+ days ago
  • Florence, MS (17 miles from Brandon, MS)
  • 45+ days ago

Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....

Customer Service Representative

  • Jackson, MS (19 miles from Brandon, MS)
  • 60+ days ago
  • Jackson, MS (19 miles from Brandon, MS)
  • 60+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Rep(05936) - 4555 Office Park Dr

  • Jackson, MS (19 miles from Brandon, MS)
  • 90+ days ago
  • Jackson, MS (19 miles from Brandon, MS)
  • 90+ days ago

Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....

Retail Customer Service Associate

  • Madison, MS (23 miles from Brandon, MS)
  • 30+ days ago
  • Madison, MS (23 miles from Brandon, MS)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 257 Grandview Blvd, Madison, MS...

Customer Service Rep(05931) - 849 Lake Harbour

  • Ridgeland, MS (22 miles from Brandon, MS)
  • 60+ days ago
  • Ridgeland, MS (22 miles from Brandon, MS)
  • 60+ days ago

Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....

Customer Service Representative (Loan Consultant II)

  • Ridgeland, MS (22 miles from Brandon, MS)
  • 60+ days ago
  • Ridgeland, MS (22 miles from Brandon, MS)
  • 60+ days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Customer Service Representative - FT

  • Jackson, MS (19 miles from Brandon, MS)
  • 60+ days ago
  • Jackson, MS (19 miles from Brandon, MS)
  • 60+ days ago

service....

Customer Service Rep (05943) - 956 US-51

  • Madison, MS (23 miles from Brandon, MS)
  • 60+ days ago
  • Madison, MS (23 miles from Brandon, MS)
  • 60+ days ago

Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....

Customer Service Rep(05939) - 5490 Castlewoods Blvd

  • Flowood, MS (15 miles from Brandon, MS)
  • 60+ days ago
  • Flowood, MS (15 miles from Brandon, MS)
  • 60+ days ago

Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....

Customer Service Representative, Full or Part Time

  • Brandon, MS
  • 60+ days ago
  • Brandon, MS
  • 60+ days ago

Store 2723859: 2166 Hwy 18, Brandon, Mississippi 39042 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Rep(05954) - 1091 Gluckstadt Rd

  • Madison, MS (23 miles from Brandon, MS)
  • 90+ days ago
  • Madison, MS (23 miles from Brandon, MS)
  • 90+ days ago

Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....

Demographic Data for Brandon, MS

Moving to Brandon, MS? Find some basic demographic data about Brandon, MS below.


Local
National
78,260
1,288
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
customer service
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Salary for Customer Service Jobs in Brandon, MS

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Brandon, MS offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Brandon, MS
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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