Customer Service Jobs in Biloxi, MS
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Gulfport, MS (10 miles from Biloxi, MS)
- 15 days ago
- Gulfport, MS (10 miles from Biloxi, MS)
- 15 days ago
Help at Home is hiring a Care Supervisor! Now offering weekly pay! Help at Home, LLCis the nation's leading provider of high quality care and support solutions. Our goal is to enable the highest...
Customer Service Rep(05912) - 2712 25TH Avenue
- Gulfport, MS (10 miles from Biloxi, MS)
- 90+ days ago
- Gulfport, MS (10 miles from Biloxi, MS)
- 90+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Retail Customer Service Associate
- Gulfport, MS (10 miles from Biloxi, MS)
- 30+ days ago
- Gulfport, MS (10 miles from Biloxi, MS)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 10431 Old Highway 49, Gulfport,...
Customer Service Rep(05903) - 2260 Bienville Blvd
- Ocean Springs, MS (8 miles from Biloxi, MS)
- 60+ days ago
- Ocean Springs, MS (8 miles from Biloxi, MS)
- 60+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Customer Service Rep(05907) - 2529 US-90
- Gautier, MS (15 miles from Biloxi, MS)
- 60+ days ago
- Gautier, MS (15 miles from Biloxi, MS)
- 60+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Customer Service Rep (5914) - 19099 Pineville Rd
- Long Beach, MS (16 miles from Biloxi, MS)
- 90+ days ago
- Long Beach, MS (16 miles from Biloxi, MS)
- 90+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Customer Service Rep(05905) - 2310 Denny Ave.
- Pascagoula, MS (21 miles from Biloxi, MS)
- 90+ days ago
- Pascagoula, MS (21 miles from Biloxi, MS)
- 90+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Customer Service Rep(05912) - 2712 25TH Avenue
- Gulfport, MS (10 miles from Biloxi, MS)
- 90+ days ago
- Gulfport, MS (10 miles from Biloxi, MS)
- 90+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Demographic Data for Biloxi, MS
Moving to Biloxi, MS? Find some basic demographic data about Biloxi, MS below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Biloxi, MS
Highest Education Level
Customer Services in Biloxi, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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