Customer Service Jobs in Shakopee, MN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - FT
- Minneapolis, MN (20 miles from Shakopee, MN)
- 2 days ago
- Minneapolis, MN (20 miles from Shakopee, MN)
- 2 days ago
service....
Customer Service Representative
- Eden Prairie, MN (12 miles from Shakopee, MN)
- 2 days ago
- Eden Prairie, MN (12 miles from Shakopee, MN)
- 2 days ago
We are seeking a dedicated and detail-oriented Customer Service Representative to serve as the primary liaison for customers, agents, and clients throughout the United States and Canada....
Licensed Senior Customer Service Representative - National Remote
- Minneapolis, MN (20 miles from Shakopee, MN)
- 3 days ago
- Minneapolis, MN (20 miles from Shakopee, MN)
- 3 days ago
It may be necessary, given the business need, to work occasional overtime **Preferred Qualifications:** + 1+ years of experience in a related environment (i.e. office, administrative, clerical, customer...
Remote Work- Edina, MN (15 miles from Shakopee, MN)
- 4 days ago
- Edina, MN (15 miles from Shakopee, MN)
- 4 days ago
The position consistently demonstrates excellent customer service and communication skills. License/Certification/Registration required?...
Retail Customer Service Associate
- Minneapolis, MN (20 miles from Shakopee, MN)
- 5 days ago
- Minneapolis, MN (20 miles from Shakopee, MN)
- 5 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Bilingual Customer Service Representative (Spanish and English)
- Eden Prairie, MN (12 miles from Shakopee, MN)
- 8 days ago
- Eden Prairie, MN (12 miles from Shakopee, MN)
- 8 days ago
Focus on providing timely and professional customer service is essential....
Customer Service Representative
- Minneapolis, MN (20 miles from Shakopee, MN)
- 9 days ago
- Minneapolis, MN (20 miles from Shakopee, MN)
- 9 days ago
If you want to be a part of a growing organization committed to inclusion, development and quality in everything we do, come join our Minneapolis Customer Service Team!...
Policyholder Customer Service Representative
- Bloomington, MN (13 miles from Shakopee, MN)
- 10 days ago
- Bloomington, MN (13 miles from Shakopee, MN)
- 10 days ago
Provides first-class customer service to all customers and complies with customer service standards. Responds promptly to resolve complaints or problems....
Customer Service Representative - National Remote
- Minneapolis, MN (20 miles from Shakopee, MN)
- 11 days ago
- Minneapolis, MN (20 miles from Shakopee, MN)
- 11 days ago
.** **SM** As a divvyDOSE **Customer Service Representative**, you will be able to demonstrate what right looks like as a fully proficient Customer Service Representative....
Remote WorkCustomer Service Representative Nights and Weekend
- Minnetonka, MN (14 miles from Shakopee, MN)
- 11 days ago
- Minnetonka, MN (14 miles from Shakopee, MN)
- 11 days ago
by providing a superior level of customer service to members, prospective members, and guests....
- Edina, MN (15 miles from Shakopee, MN)
- 11 days ago
- Edina, MN (15 miles from Shakopee, MN)
- 11 days ago
The position consistently demonstrates excellent customer service and communication skills. License/Certification/Registration required?...
Bilingual English and Spanish Senior Customer Service Representative - Remote in Mainland USA
- Minneapolis, MN (20 miles from Shakopee, MN)
- 11 days ago
- Minneapolis, MN (20 miles from Shakopee, MN)
- 11 days ago
.** As a **Senior Customer Service Representative,** you'll provide our members with the information they need to make better decisions about their health, helping them get access to the right care...
Remote WorkCustomer service associate loss prevention
- Edina, MN (15 miles from Shakopee, MN)
- 17 days ago
- Edina, MN (15 miles from Shakopee, MN)
- 17 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
LP Customer Service Associate ll
- Richfield, MN (14 miles from Shakopee, MN)
- 17 days ago
- Richfield, MN (14 miles from Shakopee, MN)
- 17 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Burnsville, MN (11 miles from Shakopee, MN)
- 18 days ago
- Burnsville, MN (11 miles from Shakopee, MN)
- 18 days ago
Were evaluating talent for a variety of Customer Service opportunities in the automotive industry across the Minneapolis and St. Paul MN Metro....
Demographic Data for Shakopee, MN
Moving to Shakopee, MN? Find some basic demographic data about Shakopee, MN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Shakopee, MN
Highest Education Level
Customer Services in Shakopee, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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