Customer Service Jobs in Shakopee, MN

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 39 Jobs

Customer Service Representative - FT

  • Minneapolis, MN (20 miles from Shakopee, MN)
  • 2 days ago
  • Minneapolis, MN (20 miles from Shakopee, MN)
  • 2 days ago

service....

Customer Service Representative

  • Eden Prairie, MN (12 miles from Shakopee, MN)
  • 2 days ago
  • Eden Prairie, MN (12 miles from Shakopee, MN)
  • 2 days ago

We are seeking a dedicated and detail-oriented Customer Service Representative to serve as the primary liaison for customers, agents, and clients throughout the United States and Canada....

Licensed Senior Customer Service Representative - National Remote

  • Minneapolis, MN (20 miles from Shakopee, MN)
  • 3 days ago
  • Minneapolis, MN (20 miles from Shakopee, MN)
  • 3 days ago

It may be necessary, given the business need, to work occasional overtime **Preferred Qualifications:** + 1+ years of experience in a related environment (i.e. office, administrative, clerical, customer...

Remote Work

Sr Customer Service Rep

  • Edina, MN (15 miles from Shakopee, MN)
  • 4 days ago
  • Edina, MN (15 miles from Shakopee, MN)
  • 4 days ago

The position consistently demonstrates excellent customer service and communication skills. License/Certification/Registration required?...

Retail Customer Service Associate

  • Minneapolis, MN (20 miles from Shakopee, MN)
  • 5 days ago
  • Minneapolis, MN (20 miles from Shakopee, MN)
  • 5 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Bilingual Customer Service Representative (Spanish and English)

  • Eden Prairie, MN (12 miles from Shakopee, MN)
  • 8 days ago
  • Eden Prairie, MN (12 miles from Shakopee, MN)
  • 8 days ago

Focus on providing timely and professional customer service is essential....

Customer Service Representative

  • Minneapolis, MN (20 miles from Shakopee, MN)
  • 9 days ago
  • Minneapolis, MN (20 miles from Shakopee, MN)
  • 9 days ago

If you want to be a part of a growing organization committed to inclusion, development and quality in everything we do, come join our Minneapolis Customer Service Team!...

Policyholder Customer Service Representative

  • Bloomington, MN (13 miles from Shakopee, MN)
  • 10 days ago
  • Bloomington, MN (13 miles from Shakopee, MN)
  • 10 days ago

Provides first-class customer service to all customers and complies with customer service standards. Responds promptly to resolve complaints or problems....

Customer Service Representative - National Remote

  • Minneapolis, MN (20 miles from Shakopee, MN)
  • 11 days ago
  • Minneapolis, MN (20 miles from Shakopee, MN)
  • 11 days ago

.** **SM** As a divvyDOSE **Customer Service Representative**, you will be able to demonstrate what right looks like as a fully proficient Customer Service Representative....

Remote Work

Customer Service Representative Nights and Weekend

  • Minnetonka, MN (14 miles from Shakopee, MN)
  • 11 days ago
  • Minnetonka, MN (14 miles from Shakopee, MN)
  • 11 days ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Rep

  • Edina, MN (15 miles from Shakopee, MN)
  • 11 days ago
  • Edina, MN (15 miles from Shakopee, MN)
  • 11 days ago

The position consistently demonstrates excellent customer service and communication skills. License/Certification/Registration required?...

Bilingual English and Spanish Senior Customer Service Representative - Remote in Mainland USA

  • Minneapolis, MN (20 miles from Shakopee, MN)
  • 11 days ago
  • Minneapolis, MN (20 miles from Shakopee, MN)
  • 11 days ago

.** As a **Senior Customer Service Representative,** you'll provide our members with the information they need to make better decisions about their health, helping them get access to the right care...

Remote Work

Customer service associate loss prevention

  • Edina, MN (15 miles from Shakopee, MN)
  • 17 days ago
  • Edina, MN (15 miles from Shakopee, MN)
  • 17 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

LP Customer Service Associate ll

  • Richfield, MN (14 miles from Shakopee, MN)
  • 17 days ago
  • Richfield, MN (14 miles from Shakopee, MN)
  • 17 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Burnsville, MN (11 miles from Shakopee, MN)
  • 18 days ago
  • Burnsville, MN (11 miles from Shakopee, MN)
  • 18 days ago

Were evaluating talent for a variety of Customer Service opportunities in the automotive industry across the Minneapolis and St. Paul MN Metro....

Demographic Data for Shakopee, MN

Moving to Shakopee, MN? Find some basic demographic data about Shakopee, MN below.


Local
National
48,254
1,069
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Shakopee, MN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Shakopee, MN offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Shakopee, MN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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