Customer Service Jobs in Minnesota
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Avenica is a Talent Partner of Walser Automotive Group, helping to launch dynamic customer service and service operations careers for candidates at all experience levels....
As a Customer Service Representative, you will be part of the customer service department supporting various teams....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Learn the ropes of Personal Lines and what it takes to successfully support the Sales and Service Teams within this line of business....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 207 County Road 120, Saint Cloud...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - Hybrid (Bemidji, MN)
- Bemidji, MN
- 8 days ago
- Bemidji, MN
- 8 days ago
service or professional experience working with people and/or cash handling experience required Aptitude to work independently as well as part of a team and ability to collaborate with others Strong...
Loss Prevention Customer Service associate II
- Saint Louis Park, MN
- 9 days ago
- Saint Louis Park, MN
- 9 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
service....
service....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
experience by providing a superior level of customer service to members, prospective members, and guests....
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Customer Service Representative - $500 Sign-On Bonus!
- Minnetonka, MN
- 16 days ago
- Minnetonka, MN
- 16 days ago
About Us: Morrie's Auto Group is one of the fastest growing privately-owned dealership groups in the Midwest. We have a comprehensive portfolio of OEM brands, and many stores across Minnesota,...
Demographic Data for Minnesota
Moving to Minnesota? Find some basic demographic data about Minnesota below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Minnesota
Highest Education Level
Customer Services in Minnesota offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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