Customer Service Jobs in Minnesota
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Multi-Color Corporation
- Winona, MN
- 12 days ago
- Multi-Color Corporation
- Winona, MN
- 12 days ago
The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers' purchase orders and shipments....
OurCoreValues Perseverance / Integrity / Family / Stability / Competency Roles and Responsibilities Respond to customer service calls, create corresponding work orders, and forward them to the service...
Veterinary Assistant/Customer Service Representative Lakefield Veterinary Group - 2.9 New Hope, MN Job Details Full-time $18 - $20 an hour 2 hours ago Benefits Health savings account Paid holidays Disability...
Senior Customer Service Representative - National Remote
- Minneapolis, MN
- 1 day ago
- Minneapolis, MN
- 1 day ago
At the end, you'll know you performed with integrity and delivered the best customer service experience making all your customers and team members feel better because they talked to you....
Remote WorkPreferred: 1 year in an auto body or similar work environment including previous customer service experience....
The Personal Lines Customer Service Representative will assist our clients with service inquiries, and cross-sell additional lines of personal insurance to existing clients....
link Adecco is seeking a Customer Service Representative!...
The Customer Service Representative will interact with the company's customers by addressing inquiries and resolving complaints....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative Job Category: 17.2 Sales (non-Mgmt) Requisition Number: INSID005660 ing Details ed: April 18, 2025 Full-Time On-site Locations Showing 1 location Crysteel Lake Crystal...
You will be an integral part of our sales & customer service teamthat works collaboratively in servicing our customers....
Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Company Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and...
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative Team Lead - National Remote
- Minneapolis, MN
- 10 days ago
- Minneapolis, MN
- 10 days ago
.** The **Customer Service Representative Lead** is responsible for answering incoming calls with questions regarding Optum Salt Lake County Behavioral Health Providers, services available in Salt Lake...
Remote WorkDemographic Data for Minnesota
Moving to Minnesota? Find some basic demographic data about Minnesota below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Minnesota
Highest Education Level
Customer Services in Minnesota offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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