Customer Service Jobs in Saint Francis, MN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Customer Service Associate
- Maple Grove, MN (21 miles from Saint Francis, MN)
- 4 hours ago
- Maple Grove, MN (21 miles from Saint Francis, MN)
- 4 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 16701 94Th Ave N, Maple Grove, MN...
Insurance Service Representative - Coon Rapids, MN
- Coon Rapids, MN (18 miles from Saint Francis, MN)
- 18 days ago
- Coon Rapids, MN (18 miles from Saint Francis, MN)
- 18 days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
- Brooklyn Center, MN (24 miles from Saint Francis, MN)
- 19 days ago
- Brooklyn Center, MN (24 miles from Saint Francis, MN)
- 19 days ago
The Customer Service Associate must have strong customer facing skills and have a passion for providing a legendary customer service experience....
Customer Service Representative/ Dispatcher
- Ramsey, MN (9 miles from Saint Francis, MN)
- 26 days ago
- Ramsey, MN (9 miles from Saint Francis, MN)
- 26 days ago
If you like helping customers, have customer service experience, and enjoy working in a fun team environment....
Customer Service Representative- Nights 4pm-10pm
- Elk River, MN (12 miles from Saint Francis, MN)
- 90+ days ago
- Elk River, MN (12 miles from Saint Francis, MN)
- 90+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative
- Elk River, MN (12 miles from Saint Francis, MN)
- 90+ days ago
- Elk River, MN (12 miles from Saint Francis, MN)
- 90+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative Nights and Weekend
- Maple Grove, MN (21 miles from Saint Francis, MN)
- 90+ days ago
- Maple Grove, MN (21 miles from Saint Francis, MN)
- 90+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Demographic Data for Saint Francis, MN
Moving to Saint Francis, MN? Find some basic demographic data about Saint Francis, MN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Saint Francis, MN
Highest Education Level
Customer Services in Saint Francis, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »