Customer Service Jobs in Saint Cloud, MN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Avon, MN (12 miles from Saint Cloud, MN)
- 21 hours ago
- Avon, MN (12 miles from Saint Cloud, MN)
- 21 hours ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
The Role This position is responsible for providing world-class customer service to auto insurance customers while resolving customer inquiries and procuring total loss information from insurers and...
Remote WorkThe purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative - St. Cloud, MN
- Saint Cloud, MN
- 60+ days ago
- Saint Cloud, MN
- 60+ days ago
Job Summary The Customer Service Representative will receive, investigate, and respond to all customer inquiries regarding shipments, service, and concerns....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 207 County Road 120, Saint Cloud...
Call Center Customer Service Representative - Medical
- Sartell, MN (10 miles from Saint Cloud, MN)
- 90+ days ago
- Sartell, MN (10 miles from Saint Cloud, MN)
- 90+ days ago
Our agents will assist in these conversations and provide top level customer service as we address questions and offer resolution options on their account....
Demographic Data for Saint Cloud, MN
Moving to Saint Cloud, MN? Find some basic demographic data about Saint Cloud, MN below.
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Salary for Customer Service Jobs in Saint Cloud, MN
Highest Education Level
Customer Services in Saint Cloud, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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