Customer Service Jobs in Rogers, MN

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 30 Jobs

Financial Customer Service Rep

  • Edina, MN (21 miles from Rogers, MN)
  • 4 hours ago
  • Edina, MN (21 miles from Rogers, MN)
  • 4 hours ago

The position consistently demonstrates excellent customer service and communication skills. License/Certification/Registration required?...

Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST

  • Minneapolis, MN (19 miles from Rogers, MN)
  • 22 hours ago
  • Minneapolis, MN (19 miles from Rogers, MN)
  • 22 hours ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Customer Service Representative 12:30pm-9pm EST

  • Minneapolis, MN (19 miles from Rogers, MN)
  • 3 days ago
  • Minneapolis, MN (19 miles from Rogers, MN)
  • 3 days ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Customer Service Representative/ Dispatcher

  • Ramsey, MN (10 miles from Rogers, MN)
  • 6 days ago
  • Ramsey, MN (10 miles from Rogers, MN)
  • 6 days ago

If you like helping customers, have customer service experience, and enjoy working in a fun team environment....

Customer Service Representative - Remote in CST or EST

  • Minneapolis, MN (19 miles from Rogers, MN)
  • 6 days ago
  • Minneapolis, MN (19 miles from Rogers, MN)
  • 6 days ago

Required Qualifications: High School Diploma / GED OR equivalent work experience Must be 18 years of age OR Older 2+ years of experience in Customer Service This position involves inbound member calls...

Remote Work

Customer Service Representative - Driving

  • Minneapolis, MN (19 miles from Rogers, MN)
  • 9 days ago
  • Minneapolis, MN (19 miles from Rogers, MN)
  • 9 days ago

Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....

Customer Service Representative - Railroad - National Remote

  • Minneapolis, MN (19 miles from Rogers, MN)
  • 10 days ago
  • Minneapolis, MN (19 miles from Rogers, MN)
  • 10 days ago

**Primary Responsibilities:** + Respond to and resolve on the first call, customer service inquires and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility...

Remote Work

Personal Lines CSR

  • Minnetonka, MN (16 miles from Rogers, MN)
  • 11 days ago
  • Minnetonka, MN (16 miles from Rogers, MN)
  • 11 days ago

The Personal Lines Customer Service Representative will assist our clients with service inquiries, and cross-sell additional lines of personal insurance to existing clients....

Customer Service Representative

  • Maple Grove, MN (5 miles from Rogers, MN)
  • 12 days ago
  • Maple Grove, MN (5 miles from Rogers, MN)
  • 12 days ago

Schedule is working Monday - Friday 6:55AM-3:30PM at $17.75/hour Qualifications: Clean criminal record Good communication and computer skills Prior customer service skills a plus Familiarity with the...

Customer Service Representative / Warranty Administrator

  • Maple Lake, MN (21 miles from Rogers, MN)
  • 12 days ago
  • Maple Lake, MN (21 miles from Rogers, MN)
  • 12 days ago

Customer Service Representative / Warranty Administrator PeopleReady of Waite Park, MN is now hiring Customer Service Representative / Warranty Administrators in Maple Lake, MN!...

Customer Service Representative

  • Eden Prairie, MN (19 miles from Rogers, MN)
  • 15 days ago
  • Eden Prairie, MN (19 miles from Rogers, MN)
  • 15 days ago

We are seeking a dedicated and detail-oriented Customer Service Representative to serve as the primary liaison for customers, agents, and clients throughout the United States and Canada....

Insurance Service Representative - Minnesota

  • Coon Rapids, MN (12 miles from Rogers, MN)
  • 17 days ago
  • Coon Rapids, MN (12 miles from Rogers, MN)
  • 17 days ago

& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....

Retail Customer Service Associate

  • Minneapolis, MN (19 miles from Rogers, MN)
  • 18 days ago
  • Minneapolis, MN (19 miles from Rogers, MN)
  • 18 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Bilingual Customer Service Representative (Spanish and English)

  • Eden Prairie, MN (19 miles from Rogers, MN)
  • 21 days ago
  • Eden Prairie, MN (19 miles from Rogers, MN)
  • 21 days ago

Focus on providing timely and professional customer service is essential....

Customer Service Representative

  • Minneapolis, MN (19 miles from Rogers, MN)
  • 23 days ago
  • Minneapolis, MN (19 miles from Rogers, MN)
  • 23 days ago

If you want to be a part of a growing organization committed to inclusion, development and quality in everything we do, come join our Minneapolis Customer Service Team!...

Demographic Data for Rogers, MN

Moving to Rogers, MN? Find some basic demographic data about Rogers, MN below.


Local
National
15,851
629
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Salary for Customer Service Jobs in Rogers, MN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Rogers, MN offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Rogers, MN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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