Customer Service Jobs in Northfield, MN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Licensed Insurance Customer Service
- Shakopee, MN (24 miles from Northfield, MN)
- 8 days ago
- Shakopee, MN (24 miles from Northfield, MN)
- 8 days ago
No insurance experience required but must be willing to obtain property and casualty license in 30 days....
Customer Service Representative
- Apple Valley, MN (19 miles from Northfield, MN)
- 23 days ago
- Apple Valley, MN (19 miles from Northfield, MN)
- 23 days ago
Customer Service Representative Earning Potential of $18 - $23 hourly Classic Collision is now hiring a Customer Service Representative....
Insurance Service Representative - Shakopee, MN
- Shakopee, MN (24 miles from Northfield, MN)
- 30+ days ago
- Shakopee, MN (24 miles from Northfield, MN)
- 30+ days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Retail Customer Service Associate
- Apple Valley, MN (19 miles from Northfield, MN)
- 45+ days ago
- Apple Valley, MN (19 miles from Northfield, MN)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 14940 Florence Trl, Apple Valley...
Customer Service Representative
- Lakeville, MN (12 miles from Northfield, MN)
- 45+ days ago
- Lakeville, MN (12 miles from Northfield, MN)
- 45+ days ago
experience by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative Weekdays 5am-1pm with Weekends Hours
- Shakopee, MN (24 miles from Northfield, MN)
- 90+ days ago
- Shakopee, MN (24 miles from Northfield, MN)
- 90+ days ago
Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative: Weekdays 5pm-10pm with Weekend Hours
- Shakopee, MN (24 miles from Northfield, MN)
- 90+ days ago
- Shakopee, MN (24 miles from Northfield, MN)
- 90+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative: Weekdays 2pm-10pm with Weekends Hours
- Shakopee, MN (24 miles from Northfield, MN)
- 90+ days ago
- Shakopee, MN (24 miles from Northfield, MN)
- 90+ days ago
sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative
- Apple Valley, MN (19 miles from Northfield, MN)
- 90+ days ago
- Apple Valley, MN (19 miles from Northfield, MN)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Northfield, MN
Moving to Northfield, MN? Find some basic demographic data about Northfield, MN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Northfield, MN
Highest Education Level
Customer Services in Northfield, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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