Customer Service Jobs in New Brighton, MN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Brown & Brown Inc
- Minnetonka, MN (14 miles from New Brighton, MN)
- 2 days ago
- Brown & Brown Inc
- Minnetonka, MN (14 miles from New Brighton, MN)
- 2 days ago
The Personal Lines Customer Service Representative will assist our clients with service inquiries, and cross-sell additional lines of personal insurance to existing clients....
Customer Service Representative - FT
- Minneapolis, MN (7 miles from New Brighton, MN)
- 7 days ago
- Minneapolis, MN (7 miles from New Brighton, MN)
- 7 days ago
service....
Customer Service Representative - PT
- Minneapolis, MN (7 miles from New Brighton, MN)
- 30+ days ago
- Minneapolis, MN (7 miles from New Brighton, MN)
- 30+ days ago
service....
Customer Service Representative - Driving
- Minneapolis, MN (7 miles from New Brighton, MN)
- 5 hours ago
- Minneapolis, MN (7 miles from New Brighton, MN)
- 5 hours ago
Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
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Customer Service Representative - Railroad - National Remote
- Minneapolis, MN (7 miles from New Brighton, MN)
- 1 day ago
- Minneapolis, MN (7 miles from New Brighton, MN)
- 1 day ago
**Primary Responsibilities:** + Respond to and resolve on the first call, customer service inquires and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility...
Remote WorkLP Customer Service Associate ll
- Crystal, MN (8 miles from New Brighton, MN)
- 1 day ago
- Crystal, MN (8 miles from New Brighton, MN)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
ULINE- Customer Service Representative
- Bayport, MN (20 miles from New Brighton, MN)
- 2 days ago
- Bayport, MN (20 miles from New Brighton, MN)
- 2 days ago
Hudson, WI 54016 Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative
- Stillwater, MN (16 miles from New Brighton, MN)
- 2 days ago
- Stillwater, MN (16 miles from New Brighton, MN)
- 2 days ago
Hudson, WI 54016 Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative
- Maple Grove, MN (15 miles from New Brighton, MN)
- 3 days ago
- Maple Grove, MN (15 miles from New Brighton, MN)
- 3 days ago
Schedule is working Monday - Friday 6:55AM-3:30PM at $17.75/hour Qualifications: Clean criminal record Good communication and computer skills Prior customer service skills a plus Familiarity with the...
Customer Service Representative Specialist
- Eden Prairie, MN (15 miles from New Brighton, MN)
- 4 days ago
- Eden Prairie, MN (15 miles from New Brighton, MN)
- 4 days ago
Provides coaching, guidance and direction to less experienced Customer Service Representatives....
Customer Service Representative - Orders
- Hopkins, MN (14 miles from New Brighton, MN)
- 4 days ago
- Hopkins, MN (14 miles from New Brighton, MN)
- 4 days ago
If you're detail-oriented, enjoy problem-solving, and have a passion for delivering excellent customer service, we'd love to have you on our team!...
Customer Service Representative - Contracts
- Hopkins, MN (14 miles from New Brighton, MN)
- 4 days ago
- Hopkins, MN (14 miles from New Brighton, MN)
- 4 days ago
Key Characteristics Strong customer service mentality Attention to detail and effective organizational skills Ability to manage and track multiple activities Ability to learn and apply policies and...
Customer Service Representative
- Eden Prairie, MN (15 miles from New Brighton, MN)
- 6 days ago
- Eden Prairie, MN (15 miles from New Brighton, MN)
- 6 days ago
We are seeking a dedicated and detail-oriented Customer Service Representative to serve as the primary liaison for customers, agents, and clients throughout the United States and Canada....
Licensed Senior Customer Service Representative - National Remote
- Minneapolis, MN (7 miles from New Brighton, MN)
- 7 days ago
- Minneapolis, MN (7 miles from New Brighton, MN)
- 7 days ago
It may be necessary, given the business need, to work occasional overtime **Preferred Qualifications:** + 1+ years of experience in a related environment (i.e. office, administrative, clerical, customer...
Remote WorkInsurance Service Representative - Minnesota
- Coon Rapids, MN (8 miles from New Brighton, MN)
- 8 days ago
- Coon Rapids, MN (8 miles from New Brighton, MN)
- 8 days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Demographic Data for New Brighton, MN
Moving to New Brighton, MN? Find some basic demographic data about New Brighton, MN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in New Brighton, MN
Highest Education Level
Customer Services in New Brighton, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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