Customer Service Jobs in Mound, MN

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 26 Jobs

Customer Service Representative

  • Burnsville, MN (23 miles from Mound, MN)
  • 19 days ago
  • Burnsville, MN (23 miles from Mound, MN)
  • 19 days ago

Avenica is a Talent Partner of Walser Automotive Group, helping to launch dynamic customer service and service operations careers for candidates at all experience levels....

Loss Prevention Customer Service associate II

  • Minneapolis, MN (19 miles from Mound, MN)
  • 6 hours ago
  • Minneapolis, MN (19 miles from Mound, MN)
  • 6 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Loss Prevention Customer Service associate II

  • Saint Louis Park, MN (16 miles from Mound, MN)
  • 1 day ago
  • Saint Louis Park, MN (16 miles from Mound, MN)
  • 1 day ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

LCL12 Customer Service Representative

  • Minneapolis, MN (19 miles from Mound, MN)
  • 2 days ago
  • Minneapolis, MN (19 miles from Mound, MN)
  • 2 days ago

service....

LCL12 Customer Service Representative

  • Minneapolis, MN (19 miles from Mound, MN)
  • 2 days ago
  • Minneapolis, MN (19 miles from Mound, MN)
  • 2 days ago

service....

Customer Service Associate

  • Burnsville, MN (23 miles from Mound, MN)
  • 3 days ago
  • Burnsville, MN (23 miles from Mound, MN)
  • 3 days ago

We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....

Insurance Service Representative - Shakopee, MN

  • Shakopee, MN (15 miles from Mound, MN)
  • 8 days ago
  • Shakopee, MN (15 miles from Mound, MN)
  • 8 days ago

& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....

Customer Service Representative - $500 Sign-On Bonus!

  • Minnetonka, MN (11 miles from Mound, MN)
  • 9 days ago
  • Minnetonka, MN (11 miles from Mound, MN)
  • 9 days ago

About Us: Morrie's Auto Group is one of the fastest growing privately-owned dealership groups in the Midwest. We have a comprehensive portfolio of OEM brands, and many stores across Minnesota,...

Office Clerk - Customer Service Representative

  • Minneapolis, MN (19 miles from Mound, MN)
  • 11 days ago
  • Minneapolis, MN (19 miles from Mound, MN)
  • 11 days ago

Apply now and find out why Clerks and Customer Service Representatives choose Midwest Motor Express....

Customer Service Representative - PT

  • Minneapolis, MN (19 miles from Mound, MN)
  • 13 days ago
  • Minneapolis, MN (19 miles from Mound, MN)
  • 13 days ago

service....

Customer Service Representative

  • Minneapolis, MN (19 miles from Mound, MN)
  • 16 days ago
  • Minneapolis, MN (19 miles from Mound, MN)
  • 16 days ago

Customer Service Representative Classic Collision is now hiring a Customer Service Representative....

Insurance Service Representative - Coon Rapids, MN

  • Coon Rapids, MN (22 miles from Mound, MN)
  • 16 days ago
  • Coon Rapids, MN (22 miles from Mound, MN)
  • 16 days ago

& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....

Insurance Service Representative - Shakopee Walmart

  • Shakopee, MN (15 miles from Mound, MN)
  • 17 days ago
  • Shakopee, MN (15 miles from Mound, MN)
  • 17 days ago

& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....

Customer Service Representative - Patient Registration

  • Richfield, MN (19 miles from Mound, MN)
  • 17 days ago
  • Richfield, MN (19 miles from Mound, MN)
  • 17 days ago

As our Customer Service Representative, you'll work to help our patients check into the hospital....

Customer Service Associate

  • Brooklyn Center, MN (16 miles from Mound, MN)
  • 18 days ago
  • Brooklyn Center, MN (16 miles from Mound, MN)
  • 18 days ago

The Customer Service Associate must have strong customer facing skills and have a passion for providing a legendary customer service experience....

Demographic Data for Mound, MN

Moving to Mound, MN? Find some basic demographic data about Mound, MN below.


Local
National
15,210
350
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
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Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Salary for Customer Service Jobs in Mound, MN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Mound, MN offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Mound, MN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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