Customer Service Jobs in Moorhead, MN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Aviation Customer Service Representative
- Fargo, ND (8 miles from Moorhead, MN)
- 11 hours ago
- Fargo, ND (8 miles from Moorhead, MN)
- 11 hours ago
Position Title: Customer Service Representative (Full-Time) Reports To: Customer Service Manager Location: Fargo Jet Center - Fargo, ND Join Our Award-Winning Team - Where Service Meets Excellence!...
Insurance Service Representative - Fargo, ND
- Fargo, ND (8 miles from Moorhead, MN)
- 25 days ago
- Fargo, ND (8 miles from Moorhead, MN)
- 25 days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Retail Customer Service Associate
- Fargo, ND (8 miles from Moorhead, MN)
- 45+ days ago
- Fargo, ND (8 miles from Moorhead, MN)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4831 13TH AVE S, FARGO, ND 58103...
Customer Service Representative Nights and Weekend
- Fargo, ND (8 miles from Moorhead, MN)
- 60+ days ago
- Fargo, ND (8 miles from Moorhead, MN)
- 60+ days ago
experience by providing a superior level of customer service to members, prospective members, and guests....
by providing a superior level of customer service to members, prospective members, and guests....
Demographic Data for Moorhead, MN
Moving to Moorhead, MN? Find some basic demographic data about Moorhead, MN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Moorhead, MN
Highest Education Level
Customer Services in Moorhead, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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