Customer Service Jobs in Monticello, MN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - St. Cloud, MN
- Saint Cloud, MN (24 miles from Monticello, MN)
- 4 days ago
- Saint Cloud, MN (24 miles from Monticello, MN)
- 4 days ago
Job Summary The Customer Service Representative will receive, investigate, and respond to all customer inquiries regarding shipments, service, and concerns....
Customer Service Representative
- Saint Cloud, MN (24 miles from Monticello, MN)
- 7 days ago
- Saint Cloud, MN (24 miles from Monticello, MN)
- 7 days ago
The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....
Customer Service Representative (Casual Call)
- South Haven, MN (18 miles from Monticello, MN)
- 13 days ago
- South Haven, MN (18 miles from Monticello, MN)
- 13 days ago
The Customer Service Representative is responsible for providing effective customer service to patients, internal departments, other medical facilities and resolve customer complaints/concerns....
Customer Service Representative/ Dispatcher
- Ramsey, MN (18 miles from Monticello, MN)
- 24 days ago
- Ramsey, MN (18 miles from Monticello, MN)
- 24 days ago
If you like helping customers, have customer service experience, and enjoy working in a fun team environment....
Insurance Service Representative - St. Cloud, MN
- Saint Cloud, MN (24 miles from Monticello, MN)
- 24 days ago
- Saint Cloud, MN (24 miles from Monticello, MN)
- 24 days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Customer Service Representative
- Maple Grove, MN (19 miles from Monticello, MN)
- 30+ days ago
- Maple Grove, MN (19 miles from Monticello, MN)
- 30+ days ago
Schedule is working Monday - Friday 6:55AM-3:30PM at $17.75/hour Qualifications: Clean criminal record Good communication and computer skills Prior customer service skills a plus Familiarity with the...
Customer Service Representative
- Saint Cloud, MN (24 miles from Monticello, MN)
- 60+ days ago
- Saint Cloud, MN (24 miles from Monticello, MN)
- 60+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative- Nights 4pm-10pm
- Elk River, MN (9 miles from Monticello, MN)
- 90+ days ago
- Elk River, MN (9 miles from Monticello, MN)
- 90+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative Nights and Weekend
- Maple Grove, MN (19 miles from Monticello, MN)
- 90+ days ago
- Maple Grove, MN (19 miles from Monticello, MN)
- 90+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Demographic Data for Monticello, MN
Moving to Monticello, MN? Find some basic demographic data about Monticello, MN below.
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Salary for Customer Service Jobs in Monticello, MN
Highest Education Level
Customer Services in Monticello, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Order Processing
- Wellness
- Energetic
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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