Customer Service Jobs in Minneapolis, MN

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 45 Jobs

Customer Service Representative - PT

  • Minneapolis, MN
  • 10 days ago
  • Minneapolis, MN
  • 10 days ago

service....

LP Customer Service Associate II

  • Saint Paul, MN (9 miles from Minneapolis, MN)
  • 1 day ago
  • Saint Paul, MN (9 miles from Minneapolis, MN)
  • 1 day ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Personal Lines CSR

  • Minnetonka, MN (8 miles from Minneapolis, MN)
  • 3 days ago
  • Minnetonka, MN (8 miles from Minneapolis, MN)
  • 3 days ago

The Personal Lines Customer Service Representative will assist our clients with service inquiries, and cross-sell additional lines of personal insurance to existing clients....

LP Customer Service Associate ll

  • Minneapolis, MN
  • 3 days ago
  • Minneapolis, MN
  • 3 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

ULINE- Customer Service Representative

  • Newport, MN (15 miles from Minneapolis, MN)
  • 3 days ago
  • Newport, MN (15 miles from Minneapolis, MN)
  • 3 days ago

Hudson, WI 54016 Customer Service is the heartbeat of Uline! As a Customer Service Representative, you'll dig into order details to deliver an exceptional experience our customers love....

Customer Service Representative

  • Lakeland, MN (24 miles from Minneapolis, MN)
  • 3 days ago
  • Lakeland, MN (24 miles from Minneapolis, MN)
  • 3 days ago

Hudson, WI 54016 Customer Service is the heartbeat of Uline! As a Customer Service Representative, you'll dig into order details to deliver an exceptional experience our customers love....

Customer Service Representative

  • Burnsville, MN (17 miles from Minneapolis, MN)
  • 4 days ago
  • Burnsville, MN (17 miles from Minneapolis, MN)
  • 4 days ago

Cornerstone Copy Center - Burnsville Customer Service Representative Sign in to apply Burnsville, MN Sign in to apply Job Summary: Customer Service Representative works with customers, processes orders...

Customer Service Representative

  • Lakeville, MN (24 miles from Minneapolis, MN)
  • 4 days ago
  • Lakeville, MN (24 miles from Minneapolis, MN)
  • 4 days ago

experience by providing a superior level of customer service to members, prospective members, and guests....

Office Clerk - Customer Service Representative

  • Minneapolis, MN
  • 7 days ago
  • Minneapolis, MN
  • 7 days ago

Apply now and find out why Clerks and Customer Service Representatives choose Midwest Motor Express....

Customer Service Representative

  • Saint Paul, MN (9 miles from Minneapolis, MN)
  • 7 days ago
  • Saint Paul, MN (9 miles from Minneapolis, MN)
  • 7 days ago

**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...

Customer Service Representative

  • Saint Paul, MN (9 miles from Minneapolis, MN)
  • 12 days ago
  • Saint Paul, MN (9 miles from Minneapolis, MN)
  • 12 days ago

Customer Service Representative Classic Collision is now hiring a Customer Service Representative....

Insurance Service Representative - Coon Rapids, MN

  • Coon Rapids, MN (12 miles from Minneapolis, MN)
  • 12 days ago
  • Coon Rapids, MN (12 miles from Minneapolis, MN)
  • 12 days ago

& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....

Insurance Service Representative - Shakopee Walmart

  • Shakopee, MN (20 miles from Minneapolis, MN)
  • 13 days ago
  • Shakopee, MN (20 miles from Minneapolis, MN)
  • 13 days ago

& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....

Customer Service Representative - Patient Registration

  • Richfield, MN (7 miles from Minneapolis, MN)
  • 13 days ago
  • Richfield, MN (7 miles from Minneapolis, MN)
  • 13 days ago

As our Customer Service Representative, you'll work to help our patients check into the hospital....

Customer Service Associate

  • Brooklyn Center, MN (7 miles from Minneapolis, MN)
  • 14 days ago
  • Brooklyn Center, MN (7 miles from Minneapolis, MN)
  • 14 days ago

The Customer Service Associate must have strong customer facing skills and have a passion for providing a legendary customer service experience....

Demographic Data for Minneapolis, MN

Moving to Minneapolis, MN? Find some basic demographic data about Minneapolis, MN below.


Local
National
1,141,314
33,298
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Salary for Customer Service Jobs in Minneapolis, MN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Minneapolis, MN offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.7%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Minneapolis, MN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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