Customer Service Jobs in Lakeland, MN

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 28 Jobs

Customer Service Representative - PT

  • Minneapolis, MN (24 miles from Lakeland, MN)
  • 16 days ago
  • Minneapolis, MN (24 miles from Lakeland, MN)
  • 16 days ago

service....

Retail Customer Service Associate

  • Eagan, MN (19 miles from Lakeland, MN)
  • 1 day ago
  • Eagan, MN (19 miles from Lakeland, MN)
  • 1 day ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3035 Denmark Ave, Eagan, MN 55121...

Customer Service Representative

  • Roberts, WI (10 miles from Lakeland, MN)
  • 1 day ago
  • Roberts, WI (10 miles from Lakeland, MN)
  • 1 day ago

Hudson, WI 54016 Customer Service is the heartbeat of Uline! As a Customer Service Representative, you'll dig into order details to deliver an exceptional experience our customers love....

Inside Sales/Customer Service Representative

  • Saint Paul, MN (15 miles from Lakeland, MN)
  • 6 days ago
  • Saint Paul, MN (15 miles from Lakeland, MN)
  • 6 days ago

As a Customer Service Representative for Total Tool, you will be in a front-line retail sales role....

Representative, Customer Service - Insurance Verification

  • Saint Paul, MN (15 miles from Lakeland, MN)
  • 8 days ago
  • Saint Paul, MN (15 miles from Lakeland, MN)
  • 8 days ago

_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer...

Lead Customer Service Representative - National Remote

  • Minneapolis, MN (24 miles from Lakeland, MN)
  • 9 days ago
  • Minneapolis, MN (24 miles from Lakeland, MN)
  • 9 days ago

.** As a **Lead Customer Service Representative**, you'll compassionately deliver an exceptional experience....

Remote Work

Customer Service Representative - Remote in Multiple Locations

  • Minneapolis, MN (24 miles from Lakeland, MN)
  • 9 days ago
  • Minneapolis, MN (24 miles from Lakeland, MN)
  • 9 days ago

Optum NV is seeking a Customer Service Representative to join our team in Multiple Locations....

Remote Work

Customer Service Rep II

  • Arden Hills, MN (22 miles from Lakeland, MN)
  • 13 days ago
  • Arden Hills, MN (22 miles from Lakeland, MN)
  • 13 days ago

Customer Service Rep II Job ID: 19476: Location: Arden Hills, MN(Remote) Duration: 24 months Payrate: $24.00-25.00/hr....

Senior Customer Service Representative - National Remote

  • Minneapolis, MN (24 miles from Lakeland, MN)
  • 17 days ago
  • Minneapolis, MN (24 miles from Lakeland, MN)
  • 17 days ago

At the end, you'll know you performed with integrity and delivered the best customer service experience making all your customers and team members feel better because they talked to you....

Remote Work

LP Customer Service Associate II

  • Eagan, MN (19 miles from Lakeland, MN)
  • 20 days ago
  • Eagan, MN (19 miles from Lakeland, MN)
  • 20 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative Nights and Weekend

  • Eagan, MN (19 miles from Lakeland, MN)
  • 25 days ago
  • Eagan, MN (19 miles from Lakeland, MN)
  • 25 days ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative PT Afternoon Evenings

  • Hudson, WI (3 miles from Lakeland, MN)
  • 29 days ago
  • Hudson, WI (3 miles from Lakeland, MN)
  • 29 days ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative Nights and Weekend Parttime

  • Hudson, WI (3 miles from Lakeland, MN)
  • 29 days ago
  • Hudson, WI (3 miles from Lakeland, MN)
  • 29 days ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative

  • Saint Paul, MN (15 miles from Lakeland, MN)
  • 30+ days ago
  • Saint Paul, MN (15 miles from Lakeland, MN)
  • 30+ days ago

What You'll Bring Associate degree, preferred in business or related field, or equivalent work experience. 5 years of progressive experience in a customer service role, preferred....

Customer Service Representative

  • Eagan, MN (19 miles from Lakeland, MN)
  • 30+ days ago
  • Eagan, MN (19 miles from Lakeland, MN)
  • 30+ days ago

ABOUT THE ROLE Holcim Inc. is recruiting for a full-time Customer Service Representative....

Demographic Data for Lakeland, MN

Moving to Lakeland, MN? Find some basic demographic data about Lakeland, MN below.


Local
National
3,459
82
Small

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
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Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Lakeland, MN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Lakeland, MN offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Lakeland, MN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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