Customer Service Jobs in Houston, MN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Personal Lines Customer Service Representative
- La Crosse, WI (20 miles from Houston, MN)
- 4 days ago
- La Crosse, WI (20 miles from Houston, MN)
- 4 days ago
Personal Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Minimum of 2 years of customer service experience....
Retail Customer Service Associate
- Onalaska, WI (16 miles from Houston, MN)
- 27 days ago
- Onalaska, WI (16 miles from Houston, MN)
- 27 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1211 Crossing Meadows Dr, Onalaska...
Customer Service Rep - Onalaska
- Onalaska, WI (16 miles from Houston, MN)
- 45+ days ago
- Onalaska, WI (16 miles from Houston, MN)
- 45+ days ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative Is or Branch Customer...
Customer Service Representative in La Crosse,WI,US
- La Crosse, WI (20 miles from Houston, MN)
- 60+ days ago
- La Crosse, WI (20 miles from Houston, MN)
- 60+ days ago
Qualified candidates will hold a Property & Casualty license and have 2+ years of insurance experience....
Customer Service Representative
- Onalaska, WI (16 miles from Houston, MN)
- 90+ days ago
- Onalaska, WI (16 miles from Houston, MN)
- 90+ days ago
Purpose at Ashley: The Customer Service Representative is key in providing exceptional customer service and ensuring customer satisfaction....
Demographic Data for Houston, MN
Moving to Houston, MN? Find some basic demographic data about Houston, MN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Houston, MN
Highest Education Level
Customer Services in Houston, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Wellness
- Facility Management
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Inbound
- Claims
- Financial Services
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Driving
- Written Communication
- Typing
- Telephone Skills
- Reporting
- Collaboration
- Data Entry
- Policy Development
- Multitasking
- Spanish
- English
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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