Customer Service Jobs in Hastings, MN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Burnsville, MN (19 miles from Hastings, MN)
- 20 days ago
- Burnsville, MN (19 miles from Hastings, MN)
- 20 days ago
Avenica is a Talent Partner of Walser Automotive Group, helping to launch dynamic customer service and service operations careers for candidates at all experience levels....
Customer Service Representative
- Saint Paul, MN (18 miles from Hastings, MN)
- 1 day ago
- Saint Paul, MN (18 miles from Hastings, MN)
- 1 day ago
The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....
ULINE- Customer Service Representative
- Stillwater, MN (23 miles from Hastings, MN)
- 3 days ago
- Stillwater, MN (23 miles from Hastings, MN)
- 3 days ago
Hudson, WI 54016 Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative
- Prescott, WI (8 miles from Hastings, MN)
- 3 days ago
- Prescott, WI (8 miles from Hastings, MN)
- 3 days ago
Hudson, WI 54016 Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
- Burnsville, MN (19 miles from Hastings, MN)
- 3 days ago
- Burnsville, MN (19 miles from Hastings, MN)
- 3 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....
LP Customer Service Associate II
- Saint Paul, MN (18 miles from Hastings, MN)
- 5 days ago
- Saint Paul, MN (18 miles from Hastings, MN)
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Lakeville, MN (21 miles from Hastings, MN)
- 8 days ago
- Lakeville, MN (21 miles from Hastings, MN)
- 8 days ago
experience by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative
- Saint Paul, MN (18 miles from Hastings, MN)
- 11 days ago
- Saint Paul, MN (18 miles from Hastings, MN)
- 11 days ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Customer Service Representative
- Saint Paul, MN (18 miles from Hastings, MN)
- 16 days ago
- Saint Paul, MN (18 miles from Hastings, MN)
- 16 days ago
Customer Service Representative Classic Collision is now hiring a Customer Service Representative....
Customer Service Representative - Patient Registration
- Richfield, MN (21 miles from Hastings, MN)
- 17 days ago
- Richfield, MN (21 miles from Hastings, MN)
- 17 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Representative
- Mendota Heights, MN (16 miles from Hastings, MN)
- 23 days ago
- Mendota Heights, MN (16 miles from Hastings, MN)
- 23 days ago
of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....
Inside Sales/Customer Service Representative
- Saint Paul, MN (18 miles from Hastings, MN)
- 30+ days ago
- Saint Paul, MN (18 miles from Hastings, MN)
- 30+ days ago
As a Customer Service Representative for Total Tool, you will be in a front-line retail sales role....
- Edina, MN (24 miles from Hastings, MN)
- 45+ days ago
- Edina, MN (24 miles from Hastings, MN)
- 45+ days ago
The position consistently demonstrates excellent customer service and communication skills. License/Certification/Registration required?...
Customer Service Representative- Weekend Closing (12pm-8pm)
- Saint Paul, MN (18 miles from Hastings, MN)
- 45+ days ago
- Saint Paul, MN (18 miles from Hastings, MN)
- 45+ days ago
experience by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative- Weekday Afternoon (2pm-10pm)
- Saint Paul, MN (18 miles from Hastings, MN)
- 45+ days ago
- Saint Paul, MN (18 miles from Hastings, MN)
- 45+ days ago
experience by providing a superior level of customer service to members, prospective members, and guests....
Demographic Data for Hastings, MN
Moving to Hastings, MN? Find some basic demographic data about Hastings, MN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Hastings, MN
Highest Education Level
Customer Services in Hastings, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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