Customer Service Jobs in Hanover, MN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Customer Service Associate
- Maple Grove, MN (8 miles from Hanover, MN)
- 4 days ago
- Maple Grove, MN (8 miles from Hanover, MN)
- 4 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 16701 94Th Ave N, Maple Grove, MN...
Loss Prevention Customer Service associate II
- Minneapolis, MN (22 miles from Hanover, MN)
- 5 days ago
- Minneapolis, MN (22 miles from Hanover, MN)
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service associate II
- Saint Louis Park, MN (21 miles from Hanover, MN)
- 7 days ago
- Saint Louis Park, MN (21 miles from Hanover, MN)
- 7 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
LCL12 Customer Service Representative
- Minneapolis, MN (23 miles from Hanover, MN)
- 7 days ago
- Minneapolis, MN (23 miles from Hanover, MN)
- 7 days ago
service....
LCL12 Customer Service Representative
- Minneapolis, MN (22 miles from Hanover, MN)
- 7 days ago
- Minneapolis, MN (22 miles from Hanover, MN)
- 7 days ago
service....
Customer Service Representative - $500 Sign-On Bonus!
- Minnetonka, MN (18 miles from Hanover, MN)
- 14 days ago
- Minnetonka, MN (18 miles from Hanover, MN)
- 14 days ago
About Us: Morrie's Auto Group is one of the fastest growing privately-owned dealership groups in the Midwest. We have a comprehensive portfolio of OEM brands, and many stores across Minnesota,...
Office Clerk - Customer Service Representative
- Minneapolis, MN (22 miles from Hanover, MN)
- 16 days ago
- Minneapolis, MN (22 miles from Hanover, MN)
- 16 days ago
Apply now and find out why Clerks and Customer Service Representatives choose Midwest Motor Express....
Customer Service Representative
- Minneapolis, MN (22 miles from Hanover, MN)
- 21 days ago
- Minneapolis, MN (22 miles from Hanover, MN)
- 21 days ago
Customer Service Representative Classic Collision is now hiring a Customer Service Representative....
Insurance Service Representative - Coon Rapids, MN
- Coon Rapids, MN (17 miles from Hanover, MN)
- 22 days ago
- Coon Rapids, MN (17 miles from Hanover, MN)
- 22 days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
- Brooklyn Center, MN (15 miles from Hanover, MN)
- 24 days ago
- Brooklyn Center, MN (15 miles from Hanover, MN)
- 24 days ago
The Customer Service Associate must have strong customer facing skills and have a passion for providing a legendary customer service experience....
Customer Service Representative - Driving
- Minneapolis, MN (22 miles from Hanover, MN)
- 30+ days ago
- Minneapolis, MN (22 miles from Hanover, MN)
- 30+ days ago
Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Customer Service Representative Nights and Weekend
- Minnetonka, MN (18 miles from Hanover, MN)
- 45+ days ago
- Minnetonka, MN (18 miles from Hanover, MN)
- 45+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
- Edina, MN (24 miles from Hanover, MN)
- 45+ days ago
- Edina, MN (24 miles from Hanover, MN)
- 45+ days ago
The position consistently demonstrates excellent customer service and communication skills. License/Certification/Registration required?...
Customer Service Representative
- Minnetonka, MN (18 miles from Hanover, MN)
- 60+ days ago
- Minnetonka, MN (18 miles from Hanover, MN)
- 60+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative Mornings
- Minnetonka, MN (18 miles from Hanover, MN)
- 60+ days ago
- Minnetonka, MN (18 miles from Hanover, MN)
- 60+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Demographic Data for Hanover, MN
Moving to Hanover, MN? Find some basic demographic data about Hanover, MN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Hanover, MN
Highest Education Level
Customer Services in Hanover, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »