Customer Service Jobs in Forest Lake, MN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Loss Prevention Customer Service associate II
- Minneapolis, MN (22 miles from Forest Lake, MN)
- 1 day ago
- Minneapolis, MN (22 miles from Forest Lake, MN)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Saint Paul, MN (21 miles from Forest Lake, MN)
- 2 days ago
- Saint Paul, MN (21 miles from Forest Lake, MN)
- 2 days ago
The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....
LCL12 Customer Service Representative
- Minneapolis, MN (23 miles from Forest Lake, MN)
- 3 days ago
- Minneapolis, MN (23 miles from Forest Lake, MN)
- 3 days ago
service....
LCL12 Customer Service Representative
- Minneapolis, MN (22 miles from Forest Lake, MN)
- 3 days ago
- Minneapolis, MN (22 miles from Forest Lake, MN)
- 3 days ago
service....
ULINE- Customer Service Representative
- Stillwater, MN (15 miles from Forest Lake, MN)
- 3 days ago
- Stillwater, MN (15 miles from Forest Lake, MN)
- 3 days ago
Hudson, WI 54016 Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative
- Lake Elmo, MN (19 miles from Forest Lake, MN)
- 3 days ago
- Lake Elmo, MN (19 miles from Forest Lake, MN)
- 3 days ago
Hudson, WI 54016 Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
LP Customer Service Associate II
- Saint Paul, MN (21 miles from Forest Lake, MN)
- 6 days ago
- Saint Paul, MN (21 miles from Forest Lake, MN)
- 6 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Office Clerk - Customer Service Representative
- Minneapolis, MN (22 miles from Forest Lake, MN)
- 12 days ago
- Minneapolis, MN (22 miles from Forest Lake, MN)
- 12 days ago
Apply now and find out why Clerks and Customer Service Representatives choose Midwest Motor Express....
Customer Service Representative
- Saint Paul, MN (21 miles from Forest Lake, MN)
- 12 days ago
- Saint Paul, MN (21 miles from Forest Lake, MN)
- 12 days ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Customer Service Representative - PT
- Minneapolis, MN (22 miles from Forest Lake, MN)
- 14 days ago
- Minneapolis, MN (22 miles from Forest Lake, MN)
- 14 days ago
service....
Customer Service Representative
- Saint Paul, MN (21 miles from Forest Lake, MN)
- 17 days ago
- Saint Paul, MN (21 miles from Forest Lake, MN)
- 17 days ago
Customer Service Representative Classic Collision is now hiring a Customer Service Representative....
Insurance Service Representative - Coon Rapids, MN
- Coon Rapids, MN (16 miles from Forest Lake, MN)
- 17 days ago
- Coon Rapids, MN (16 miles from Forest Lake, MN)
- 17 days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
- Brooklyn Center, MN (22 miles from Forest Lake, MN)
- 19 days ago
- Brooklyn Center, MN (22 miles from Forest Lake, MN)
- 19 days ago
The Customer Service Associate must have strong customer facing skills and have a passion for providing a legendary customer service experience....
Customer Service Representative/ Dispatcher
- Ramsey, MN (20 miles from Forest Lake, MN)
- 26 days ago
- Ramsey, MN (20 miles from Forest Lake, MN)
- 26 days ago
If you like helping customers, have customer service experience, and enjoy working in a fun team environment....
Customer Service Representative - Driving
- Minneapolis, MN (22 miles from Forest Lake, MN)
- 30+ days ago
- Minneapolis, MN (22 miles from Forest Lake, MN)
- 30+ days ago
Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Demographic Data for Forest Lake, MN
Moving to Forest Lake, MN? Find some basic demographic data about Forest Lake, MN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Forest Lake, MN
Highest Education Level
Customer Services in Forest Lake, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Problem Resolution
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Background Checks
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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