Customer Service Jobs in Forest Lake, MN

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 23 Jobs

Loss Prevention Customer Service associate II

  • Minneapolis, MN (22 miles from Forest Lake, MN)
  • 6 hours ago
  • Minneapolis, MN (22 miles from Forest Lake, MN)
  • 6 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Saint Paul, MN (21 miles from Forest Lake, MN)
  • 1 day ago
  • Saint Paul, MN (21 miles from Forest Lake, MN)
  • 1 day ago

The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....

LCL12 Customer Service Representative

  • Minneapolis, MN (23 miles from Forest Lake, MN)
  • 2 days ago
  • Minneapolis, MN (23 miles from Forest Lake, MN)
  • 2 days ago

service....

LCL12 Customer Service Representative

  • Minneapolis, MN (22 miles from Forest Lake, MN)
  • 2 days ago
  • Minneapolis, MN (22 miles from Forest Lake, MN)
  • 2 days ago

service....

ULINE- Customer Service Representative

  • Stillwater, MN (15 miles from Forest Lake, MN)
  • 2 days ago
  • Stillwater, MN (15 miles from Forest Lake, MN)
  • 2 days ago

Hudson, WI 54016 Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

Customer Service Representative

  • Lake Elmo, MN (19 miles from Forest Lake, MN)
  • 2 days ago
  • Lake Elmo, MN (19 miles from Forest Lake, MN)
  • 2 days ago

Hudson, WI 54016 Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

LP Customer Service Associate II

  • Saint Paul, MN (21 miles from Forest Lake, MN)
  • 5 days ago
  • Saint Paul, MN (21 miles from Forest Lake, MN)
  • 5 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Office Clerk - Customer Service Representative

  • Minneapolis, MN (22 miles from Forest Lake, MN)
  • 11 days ago
  • Minneapolis, MN (22 miles from Forest Lake, MN)
  • 11 days ago

Apply now and find out why Clerks and Customer Service Representatives choose Midwest Motor Express....

Customer Service Representative

  • Saint Paul, MN (21 miles from Forest Lake, MN)
  • 11 days ago
  • Saint Paul, MN (21 miles from Forest Lake, MN)
  • 11 days ago

**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...

Customer Service Representative - PT

  • Minneapolis, MN (22 miles from Forest Lake, MN)
  • 13 days ago
  • Minneapolis, MN (22 miles from Forest Lake, MN)
  • 13 days ago

service....

Customer Service Representative

  • Saint Paul, MN (21 miles from Forest Lake, MN)
  • 16 days ago
  • Saint Paul, MN (21 miles from Forest Lake, MN)
  • 16 days ago

Customer Service Representative Classic Collision is now hiring a Customer Service Representative....

Insurance Service Representative - Coon Rapids, MN

  • Coon Rapids, MN (16 miles from Forest Lake, MN)
  • 16 days ago
  • Coon Rapids, MN (16 miles from Forest Lake, MN)
  • 16 days ago

& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....

Customer Service Associate

  • Brooklyn Center, MN (22 miles from Forest Lake, MN)
  • 18 days ago
  • Brooklyn Center, MN (22 miles from Forest Lake, MN)
  • 18 days ago

The Customer Service Associate must have strong customer facing skills and have a passion for providing a legendary customer service experience....

Customer Service Representative/ Dispatcher

  • Ramsey, MN (20 miles from Forest Lake, MN)
  • 25 days ago
  • Ramsey, MN (20 miles from Forest Lake, MN)
  • 25 days ago

If you like helping customers, have customer service experience, and enjoy working in a fun team environment....

Customer Service Representative - Driving

  • Minneapolis, MN (22 miles from Forest Lake, MN)
  • 29 days ago
  • Minneapolis, MN (22 miles from Forest Lake, MN)
  • 29 days ago

Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....

Demographic Data for Forest Lake, MN

Moving to Forest Lake, MN? Find some basic demographic data about Forest Lake, MN below.


Local
National
25,784
733
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
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Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Salary for Customer Service Jobs in Forest Lake, MN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Forest Lake, MN offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Forest Lake, MN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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