Customer Service Jobs in Excelsior, MN

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 27 Jobs

Customer Service Representative

  • Burnsville, MN (20 miles from Excelsior, MN)
  • 30+ days ago
  • Burnsville, MN (20 miles from Excelsior, MN)
  • 30+ days ago

Avenica is a Talent Partner of Walser Automotive Group, helping to launch dynamic customer service and service operations careers for candidates at all experience levels....

LP Customer Service Associate ll

  • Richfield, MN (17 miles from Excelsior, MN)
  • 6 days ago
  • Richfield, MN (17 miles from Excelsior, MN)
  • 6 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Customer Service Associate

  • Apple Valley, MN (23 miles from Excelsior, MN)
  • 9 days ago
  • Apple Valley, MN (23 miles from Excelsior, MN)
  • 9 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 14940 Florence Trl, Apple Valley...

Loss Prevention Customer Service associate II

  • Minneapolis, MN (18 miles from Excelsior, MN)
  • 11 days ago
  • Minneapolis, MN (18 miles from Excelsior, MN)
  • 11 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Loss Prevention Customer Service associate II

  • Saint Louis Park, MN (14 miles from Excelsior, MN)
  • 12 days ago
  • Saint Louis Park, MN (14 miles from Excelsior, MN)
  • 12 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

LCL12 Customer Service Representative

  • Minneapolis, MN (18 miles from Excelsior, MN)
  • 12 days ago
  • Minneapolis, MN (18 miles from Excelsior, MN)
  • 12 days ago

service....

LCL12 Customer Service Representative

  • Minneapolis, MN (18 miles from Excelsior, MN)
  • 13 days ago
  • Minneapolis, MN (18 miles from Excelsior, MN)
  • 13 days ago

service....

Customer Service Representative

  • Lakeville, MN (24 miles from Excelsior, MN)
  • 19 days ago
  • Lakeville, MN (24 miles from Excelsior, MN)
  • 19 days ago

experience by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative - $500 Sign-On Bonus!

  • Minnetonka, MN (9 miles from Excelsior, MN)
  • 19 days ago
  • Minnetonka, MN (9 miles from Excelsior, MN)
  • 19 days ago

About Us: Morrie's Auto Group is one of the fastest growing privately-owned dealership groups in the Midwest. We have a comprehensive portfolio of OEM brands, and many stores across Minnesota,...

Office Clerk - Customer Service Representative

  • Minneapolis, MN (18 miles from Excelsior, MN)
  • 21 days ago
  • Minneapolis, MN (18 miles from Excelsior, MN)
  • 21 days ago

Apply now and find out why Clerks and Customer Service Representatives choose Midwest Motor Express....

Customer Service Representative

  • Minneapolis, MN (18 miles from Excelsior, MN)
  • 27 days ago
  • Minneapolis, MN (18 miles from Excelsior, MN)
  • 27 days ago

Customer Service Representative Classic Collision is now hiring a Customer Service Representative....

Insurance Service Representative - Coon Rapids, MN

  • Coon Rapids, MN (23 miles from Excelsior, MN)
  • 27 days ago
  • Coon Rapids, MN (23 miles from Excelsior, MN)
  • 27 days ago

& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....

Customer Service Representative - Patient Registration

  • Richfield, MN (17 miles from Excelsior, MN)
  • 28 days ago
  • Richfield, MN (17 miles from Excelsior, MN)
  • 28 days ago

As our Customer Service Representative, you'll work to help our patients check into the hospital....

Customer Service Associate

  • Brooklyn Center, MN (16 miles from Excelsior, MN)
  • 29 days ago
  • Brooklyn Center, MN (16 miles from Excelsior, MN)
  • 29 days ago

The Customer Service Associate must have strong customer facing skills and have a passion for providing a legendary customer service experience....

Customer Service Representative

  • Mendota Heights, MN (24 miles from Excelsior, MN)
  • 30+ days ago
  • Mendota Heights, MN (24 miles from Excelsior, MN)
  • 30+ days ago

of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....

Demographic Data for Excelsior, MN

Moving to Excelsior, MN? Find some basic demographic data about Excelsior, MN below.


Local
National
19,568
655
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Digital Customer Analytics
Learn how to harness the power of Customer Lifetime Value concepts by applying them to firm value, selection of customers and loyalty programming. Turn your digital marketing data insights into...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Excelsior, MN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Excelsior, MN offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Excelsior, MN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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