Customer Service Jobs in Excelsior, MN

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 38 Jobs

Customer Service Representative - PT

  • Minneapolis, MN (18 miles from Excelsior, MN)
  • 23 days ago
  • Minneapolis, MN (18 miles from Excelsior, MN)
  • 23 days ago

service....

LP Customer Service Associate ll

  • Richfield, MN (17 miles from Excelsior, MN)
  • 4 days ago
  • Richfield, MN (17 miles from Excelsior, MN)
  • 4 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Entry Level Insurance Customer Service Representative

  • Minneapolis, MN (18 miles from Excelsior, MN)
  • 5 days ago
  • Minneapolis, MN (18 miles from Excelsior, MN)
  • 5 days ago

We are a very well established agency, our goal is to provide exceptional customer service to our business clients while offering strong, affordable insurance policies....

Customer Service Representative

  • Burnsville, MN (20 miles from Excelsior, MN)
  • 5 days ago
  • Burnsville, MN (20 miles from Excelsior, MN)
  • 5 days ago

Were evaluating talent for a variety of Customer Service opportunities in the automotive industry across the Minneapolis and St. Paul MN Metro....

Customer service associate loss prevention

  • Maple Grove, MN (16 miles from Excelsior, MN)
  • 6 days ago
  • Maple Grove, MN (16 miles from Excelsior, MN)
  • 6 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Customer Service Representative

  • Shakopee, MN (11 miles from Excelsior, MN)
  • 8 days ago
  • Shakopee, MN (11 miles from Excelsior, MN)
  • 8 days ago

Customer Service Representative Shakopee, MN Order: 119954 Order Type : Temp To Full-Time Now Hiring: Customer Service Representative Location: Shakopee, MN Shift: 8:30 am - 5:00 pm, Monday - Friday...

Retail Customer Service Associate

  • Eagan, MN (23 miles from Excelsior, MN)
  • 8 days ago
  • Eagan, MN (23 miles from Excelsior, MN)
  • 8 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3035 Denmark Ave, Eagan, MN 55121...

Customer Service Representative, Insurance

  • Chanhassen, MN (4 miles from Excelsior, MN)
  • 11 days ago
  • Chanhassen, MN (4 miles from Excelsior, MN)
  • 11 days ago

Summary of the Role: Customer Service Representative We are looking for a Service Team Representative to join our firm within our SHEL program (Sports, Hospitality, Entertainment & Leisure), which writes...

Personal Lines Insurance Customer Service Representative

  • Edina, MN (15 miles from Excelsior, MN)
  • 14 days ago
  • Edina, MN (15 miles from Excelsior, MN)
  • 14 days ago

Qualifications Valid Minnesota Property and Casualty insurance license 2 years of experience as a Personal Lines Customer Service Representative....

Customer Service Representative Weekdays 5am-1pm with Weekends Hours

  • Shakopee, MN (11 miles from Excelsior, MN)
  • 18 days ago
  • Shakopee, MN (11 miles from Excelsior, MN)
  • 18 days ago

Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....

Retail Customer Service Representative/Cashier

  • St Louis Park, MN (14 miles from Excelsior, MN)
  • 18 days ago
  • St Louis Park, MN (14 miles from Excelsior, MN)
  • 18 days ago

We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIERS....

Customer Service Rep II

  • Arden Hills, MN (24 miles from Excelsior, MN)
  • 20 days ago
  • Arden Hills, MN (24 miles from Excelsior, MN)
  • 20 days ago

Customer Service Rep II Job ID: 19476: Location: Arden Hills, MN(Remote) Duration: 24 months Payrate: $24.00-25.00/hr....

Senior Customer Service Representative - National Remote

  • Minneapolis, MN (18 miles from Excelsior, MN)
  • 25 days ago
  • Minneapolis, MN (18 miles from Excelsior, MN)
  • 25 days ago

At the end, you'll know you performed with integrity and delivered the best customer service experience making all your customers and team members feel better because they talked to you....

Remote Work

Pipeline Customer Service Representative

  • Coon Rapids, MN (23 miles from Excelsior, MN)
  • 26 days ago
  • Coon Rapids, MN (23 miles from Excelsior, MN)
  • 26 days ago

link Adecco is seeking a Customer Service Representative!...

LP Customer Service Associate II

  • Eagan, MN (23 miles from Excelsior, MN)
  • 27 days ago
  • Eagan, MN (23 miles from Excelsior, MN)
  • 27 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Demographic Data for Excelsior, MN

Moving to Excelsior, MN? Find some basic demographic data about Excelsior, MN below.


Local
National
19,568
655
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
customer service
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Salary for Customer Service Jobs in Excelsior, MN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Excelsior, MN offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Excelsior, MN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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