Customer Service Jobs in Excelsior, MN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - PT
- Minneapolis, MN (18 miles from Excelsior, MN)
- 23 days ago
- Minneapolis, MN (18 miles from Excelsior, MN)
- 23 days ago
service....
LP Customer Service Associate ll
- Richfield, MN (17 miles from Excelsior, MN)
- 4 days ago
- Richfield, MN (17 miles from Excelsior, MN)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Entry Level Insurance Customer Service Representative
- Minneapolis, MN (18 miles from Excelsior, MN)
- 5 days ago
- Minneapolis, MN (18 miles from Excelsior, MN)
- 5 days ago
We are a very well established agency, our goal is to provide exceptional customer service to our business clients while offering strong, affordable insurance policies....
Customer Service Representative
- Burnsville, MN (20 miles from Excelsior, MN)
- 5 days ago
- Burnsville, MN (20 miles from Excelsior, MN)
- 5 days ago
Were evaluating talent for a variety of Customer Service opportunities in the automotive industry across the Minneapolis and St. Paul MN Metro....
Customer service associate loss prevention
- Maple Grove, MN (16 miles from Excelsior, MN)
- 6 days ago
- Maple Grove, MN (16 miles from Excelsior, MN)
- 6 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative
- Shakopee, MN (11 miles from Excelsior, MN)
- 8 days ago
- Shakopee, MN (11 miles from Excelsior, MN)
- 8 days ago
Customer Service Representative Shakopee, MN Order: 119954 Order Type : Temp To Full-Time Now Hiring: Customer Service Representative Location: Shakopee, MN Shift: 8:30 am - 5:00 pm, Monday - Friday...
Retail Customer Service Associate
- Eagan, MN (23 miles from Excelsior, MN)
- 8 days ago
- Eagan, MN (23 miles from Excelsior, MN)
- 8 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3035 Denmark Ave, Eagan, MN 55121...
Customer Service Representative, Insurance
- Chanhassen, MN (4 miles from Excelsior, MN)
- 11 days ago
- Chanhassen, MN (4 miles from Excelsior, MN)
- 11 days ago
Summary of the Role: Customer Service Representative We are looking for a Service Team Representative to join our firm within our SHEL program (Sports, Hospitality, Entertainment & Leisure), which writes...
Personal Lines Insurance Customer Service Representative
- Edina, MN (15 miles from Excelsior, MN)
- 14 days ago
- Edina, MN (15 miles from Excelsior, MN)
- 14 days ago
Qualifications Valid Minnesota Property and Casualty insurance license 2 years of experience as a Personal Lines Customer Service Representative....
Customer Service Representative Weekdays 5am-1pm with Weekends Hours
- Shakopee, MN (11 miles from Excelsior, MN)
- 18 days ago
- Shakopee, MN (11 miles from Excelsior, MN)
- 18 days ago
Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....
Retail Customer Service Representative/Cashier
- St Louis Park, MN (14 miles from Excelsior, MN)
- 18 days ago
- St Louis Park, MN (14 miles from Excelsior, MN)
- 18 days ago
We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIERS....
- Arden Hills, MN (24 miles from Excelsior, MN)
- 20 days ago
- Arden Hills, MN (24 miles from Excelsior, MN)
- 20 days ago
Customer Service Rep II Job ID: 19476: Location: Arden Hills, MN(Remote) Duration: 24 months Payrate: $24.00-25.00/hr....
Senior Customer Service Representative - National Remote
- Minneapolis, MN (18 miles from Excelsior, MN)
- 25 days ago
- Minneapolis, MN (18 miles from Excelsior, MN)
- 25 days ago
At the end, you'll know you performed with integrity and delivered the best customer service experience making all your customers and team members feel better because they talked to you....
Remote WorkPipeline Customer Service Representative
- Coon Rapids, MN (23 miles from Excelsior, MN)
- 26 days ago
- Coon Rapids, MN (23 miles from Excelsior, MN)
- 26 days ago
link Adecco is seeking a Customer Service Representative!...
LP Customer Service Associate II
- Eagan, MN (23 miles from Excelsior, MN)
- 27 days ago
- Eagan, MN (23 miles from Excelsior, MN)
- 27 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Excelsior, MN
Moving to Excelsior, MN? Find some basic demographic data about Excelsior, MN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Excelsior, MN
Highest Education Level
Customer Services in Excelsior, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Driving
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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