Customer Service Jobs in Elk River, MN

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-9 of 9 Jobs

Customer Service Representative/ Dispatcher

  • Ramsey, MN (8 miles from Elk River, MN)
  • 6 days ago
  • Ramsey, MN (8 miles from Elk River, MN)
  • 6 days ago

If you like helping customers, have customer service experience, and enjoy working in a fun team environment....

Customer Service Representative

  • Maple Grove, MN (14 miles from Elk River, MN)
  • 12 days ago
  • Maple Grove, MN (14 miles from Elk River, MN)
  • 12 days ago

Schedule is working Monday - Friday 6:55AM-3:30PM at $17.75/hour Qualifications: Clean criminal record Good communication and computer skills Prior customer service skills a plus Familiarity with the...

Customer Service Representative / Warranty Administrator

  • Maple Lake, MN (19 miles from Elk River, MN)
  • 12 days ago
  • Maple Lake, MN (19 miles from Elk River, MN)
  • 12 days ago

Customer Service Representative / Warranty Administrator PeopleReady of Waite Park, MN is now hiring Customer Service Representative / Warranty Administrators in Maple Lake, MN!...

Insurance Service Representative - Minnesota

  • Coon Rapids, MN (18 miles from Elk River, MN)
  • 17 days ago
  • Coon Rapids, MN (18 miles from Elk River, MN)
  • 17 days ago

& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....

Retail Customer Service Associate

  • Maple Grove, MN (14 miles from Elk River, MN)
  • 30+ days ago
  • Maple Grove, MN (14 miles from Elk River, MN)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 16701 94Th Ave N, Maple Grove, MN...

Pipeline Customer Service Representative

  • Coon Rapids, MN (18 miles from Elk River, MN)
  • 45+ days ago
  • Coon Rapids, MN (18 miles from Elk River, MN)
  • 45+ days ago

link Adecco is seeking a Customer Service Representative!...

Customer Service Representative- Nights 4pm-10pm

  • Elk River, MN
  • 90+ days ago
  • Elk River, MN
  • 90+ days ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative

  • Elk River, MN
  • 90+ days ago
  • Elk River, MN
  • 90+ days ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative Nights and Weekend

  • Maple Grove, MN (14 miles from Elk River, MN)
  • 90+ days ago
  • Maple Grove, MN (14 miles from Elk River, MN)
  • 90+ days ago

by providing a superior level of customer service to members, prospective members, and guests....

Demographic Data for Elk River, MN

Moving to Elk River, MN? Find some basic demographic data about Elk River, MN below.


Local
National
43,626
1,169
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
....................

Salary for Customer Service Jobs in Elk River, MN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Elk River, MN offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Elk River, MN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »