Customer Service Jobs in Elk River, MN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative/ Dispatcher
- Ramsey, MN (8 miles from Elk River, MN)
- 6 days ago
- Ramsey, MN (8 miles from Elk River, MN)
- 6 days ago
If you like helping customers, have customer service experience, and enjoy working in a fun team environment....
Customer Service Representative
- Maple Grove, MN (14 miles from Elk River, MN)
- 12 days ago
- Maple Grove, MN (14 miles from Elk River, MN)
- 12 days ago
Schedule is working Monday - Friday 6:55AM-3:30PM at $17.75/hour Qualifications: Clean criminal record Good communication and computer skills Prior customer service skills a plus Familiarity with the...
Customer Service Representative / Warranty Administrator
- Maple Lake, MN (19 miles from Elk River, MN)
- 12 days ago
- Maple Lake, MN (19 miles from Elk River, MN)
- 12 days ago
Customer Service Representative / Warranty Administrator PeopleReady of Waite Park, MN is now hiring Customer Service Representative / Warranty Administrators in Maple Lake, MN!...
Insurance Service Representative - Minnesota
- Coon Rapids, MN (18 miles from Elk River, MN)
- 17 days ago
- Coon Rapids, MN (18 miles from Elk River, MN)
- 17 days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Retail Customer Service Associate
- Maple Grove, MN (14 miles from Elk River, MN)
- 30+ days ago
- Maple Grove, MN (14 miles from Elk River, MN)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 16701 94Th Ave N, Maple Grove, MN...
Pipeline Customer Service Representative
- Coon Rapids, MN (18 miles from Elk River, MN)
- 45+ days ago
- Coon Rapids, MN (18 miles from Elk River, MN)
- 45+ days ago
link Adecco is seeking a Customer Service Representative!...
Customer Service Representative- Nights 4pm-10pm
- Elk River, MN
- 90+ days ago
- Elk River, MN
- 90+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative Nights and Weekend
- Maple Grove, MN (14 miles from Elk River, MN)
- 90+ days ago
- Maple Grove, MN (14 miles from Elk River, MN)
- 90+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Demographic Data for Elk River, MN
Moving to Elk River, MN? Find some basic demographic data about Elk River, MN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Elk River, MN
Highest Education Level
Customer Services in Elk River, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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