Customer Service Jobs in Edina, MN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Arden Hills, MN (13 miles from Edina, MN)
- 22 hours ago
- Arden Hills, MN (13 miles from Edina, MN)
- 22 hours ago
Customer Service Rep II Job ID: 19476: Location: Arden Hills, MN(Remote) Duration: 24 months Payrate: $24.00-25.00/hr....
Customer Service Representative
- Burnsville, MN (12 miles from Edina, MN)
- 2 days ago
- Burnsville, MN (12 miles from Edina, MN)
- 2 days ago
Qualifications: Clean criminal record Good communication and computer skills Prior customer service skills a plus Familiarity with the Twin Cities metro area We Offer: Paid Training!...
Senior Customer Service Representative - Remote in CST
- Minneapolis, MN (5 miles from Edina, MN)
- 3 days ago
- Minneapolis, MN (5 miles from Edina, MN)
- 3 days ago
service, etc.) using phones and computers as the primary job tools + Health care experience **Telecommuting Requirements:** + Reside within Central Time Zone + Ability to keep all company sensitive...
Remote WorkCustomer Service Representative - PT
- Minneapolis, MN (5 miles from Edina, MN)
- 3 days ago
- Minneapolis, MN (5 miles from Edina, MN)
- 3 days ago
service....
Customer Service Representative
- Minneapolis, MN (5 miles from Edina, MN)
- 3 days ago
- Minneapolis, MN (5 miles from Edina, MN)
- 3 days ago
Staffmark is hiring a Customer Service Representative in Minneapolis, MN. Keep reading to learn more!...
Remote Senior Customer Service Representative
- Minneapolis, MN (5 miles from Edina, MN)
- 3 days ago
- Minneapolis, MN (5 miles from Edina, MN)
- 3 days ago
The Role This position is responsible for providing world-class customer service to auto insurance customers while resolving customer inquiries and procuring total loss information from insurers and...
Remote WorkVeterinary Assistant/Customer Service Representative
- New Hope, MN (7 miles from Edina, MN)
- 5 days ago
- New Hope, MN (7 miles from Edina, MN)
- 5 days ago
Veterinary Assistant/Customer Service Representative Lakefield Veterinary Group - 2.9 New Hope, MN Job Details Full-time $18 - $20 an hour 4 hours ago Benefits Health savings account Paid holidays Disability...
Senior Customer Service Representative - National Remote
- Minneapolis, MN (5 miles from Edina, MN)
- 5 days ago
- Minneapolis, MN (5 miles from Edina, MN)
- 5 days ago
At the end, you'll know you performed with integrity and delivered the best customer service experience making all your customers and team members feel better because they talked to you....
Remote Work- Minnetonka, MN (6 miles from Edina, MN)
- 5 days ago
- Minnetonka, MN (6 miles from Edina, MN)
- 5 days ago
The Personal Lines Customer Service Representative will assist our clients with service inquiries, and cross-sell additional lines of personal insurance to existing clients....
Pipeline Customer Service Representative
- Coon Rapids, MN (16 miles from Edina, MN)
- 6 days ago
- Coon Rapids, MN (16 miles from Edina, MN)
- 6 days ago
link Adecco is seeking a Customer Service Representative!...
LP Customer Service Associate II
- Eagan, MN (8 miles from Edina, MN)
- 7 days ago
- Eagan, MN (8 miles from Edina, MN)
- 7 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Golden Valley, MN (2 miles from Edina, MN)
- 10 days ago
- Golden Valley, MN (2 miles from Edina, MN)
- 10 days ago
You will be an integral part of our sales & customer service teamthat works collaboratively in servicing our customers....
Customer Service Representative Nights and Weekend
- Eagan, MN (8 miles from Edina, MN)
- 13 days ago
- Eagan, MN (8 miles from Edina, MN)
- 13 days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative Team Lead - National Remote
- Minneapolis, MN (5 miles from Edina, MN)
- 13 days ago
- Minneapolis, MN (5 miles from Edina, MN)
- 13 days ago
.** The **Customer Service Representative Lead** is responsible for answering incoming calls with questions regarding Optum Salt Lake County Behavioral Health Providers, services available in Salt Lake...
Remote WorkCustomer Service Representative
- Eden Prairie, MN (4 miles from Edina, MN)
- 13 days ago
- Eden Prairie, MN (4 miles from Edina, MN)
- 13 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Demographic Data for Edina, MN
Moving to Edina, MN? Find some basic demographic data about Edina, MN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Edina, MN
Highest Education Level
Customer Services in Edina, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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