Customer Service Jobs in Edina, MN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative, Life Contact Center
- Saint Paul, MN (11 miles from Edina, MN)
- 12 hours ago
- Saint Paul, MN (11 miles from Edina, MN)
- 12 hours ago
You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....
Remote WorkRental Car Customer Service Rep Part Time - Car Rental Discounts - PTO - 401k Benefits
- Saint Paul, MN (11 miles from Edina, MN)
- 2 days ago
- Saint Paul, MN (11 miles from Edina, MN)
- 2 days ago
This position may be with any affiliate of Avis Budget Group.Minneapolis Minnesota United States of America Required Preferred Job Industries Customer Service...
Customer Service Representative
- Mendota Heights, MN (9 miles from Edina, MN)
- 2 days ago
- Mendota Heights, MN (9 miles from Edina, MN)
- 2 days ago
of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....
Customer Service Representative 12:30pm-9pm EST
- Saint Paul, MN (11 miles from Edina, MN)
- 2 days ago
- Saint Paul, MN (11 miles from Edina, MN)
- 2 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative - Remote in CST or EST
- Minneapolis, MN (5 miles from Edina, MN)
- 5 days ago
- Minneapolis, MN (5 miles from Edina, MN)
- 5 days ago
Required Qualifications: High School Diploma / GED OR equivalent work experience Must be 18 years of age OR Older 2+ years of experience in Customer Service This position involves inbound member calls...
Remote WorkCustomer Service Representative - Driving
- Minneapolis, MN (5 miles from Edina, MN)
- 8 days ago
- Minneapolis, MN (5 miles from Edina, MN)
- 8 days ago
Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Customer Service Representative - Railroad - National Remote
- Minneapolis, MN (5 miles from Edina, MN)
- 9 days ago
- Minneapolis, MN (5 miles from Edina, MN)
- 9 days ago
**Primary Responsibilities:** + Respond to and resolve on the first call, customer service inquires and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility...
Remote WorkULINE- Call Center Representative
- Hastings, MN (24 miles from Edina, MN)
- 10 days ago
- Hastings, MN (24 miles from Edina, MN)
- 10 days ago
Hudson, WI 54016 Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative
- Saint Paul Park, MN (17 miles from Edina, MN)
- 10 days ago
- Saint Paul Park, MN (17 miles from Edina, MN)
- 10 days ago
Hudson, WI 54016 Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
ULINE- Customer Service Representative
- Cottage Grove, MN (20 miles from Edina, MN)
- 10 days ago
- Cottage Grove, MN (20 miles from Edina, MN)
- 10 days ago
Hudson, WI 54016 Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
- Minnetonka, MN (6 miles from Edina, MN)
- 10 days ago
- Minnetonka, MN (6 miles from Edina, MN)
- 10 days ago
The Personal Lines Customer Service Representative will assist our clients with service inquiries, and cross-sell additional lines of personal insurance to existing clients....
Customer Service Representative
- Maple Grove, MN (16 miles from Edina, MN)
- 11 days ago
- Maple Grove, MN (16 miles from Edina, MN)
- 11 days ago
Schedule is working Monday - Friday 6:55AM-3:30PM at $17.75/hour Qualifications: Clean criminal record Good communication and computer skills Prior customer service skills a plus Familiarity with the...
Customer Service Representative
- Eden Prairie, MN (4 miles from Edina, MN)
- 14 days ago
- Eden Prairie, MN (4 miles from Edina, MN)
- 14 days ago
We are seeking a dedicated and detail-oriented Customer Service Representative to serve as the primary liaison for customers, agents, and clients throughout the United States and Canada....
Insurance Service Representative - Minnesota
- Coon Rapids, MN (16 miles from Edina, MN)
- 16 days ago
- Coon Rapids, MN (16 miles from Edina, MN)
- 16 days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Inside Sales/Customer Service Representative
- Saint Paul, MN (11 miles from Edina, MN)
- 16 days ago
- Saint Paul, MN (11 miles from Edina, MN)
- 16 days ago
As a Customer Service Representative for Total Tool, you will be in a front-line retail sales role....
Demographic Data for Edina, MN
Moving to Edina, MN? Find some basic demographic data about Edina, MN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Edina, MN
Highest Education Level
Customer Services in Edina, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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