Customer Service Jobs in Cottage Grove, MN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Financial Customer Service Rep
- Edina, MN (20 miles from Cottage Grove, MN)
- 3 hours ago
- Edina, MN (20 miles from Cottage Grove, MN)
- 3 hours ago
The position consistently demonstrates excellent customer service and communication skills. License/Certification/Registration required?...
Customer Service Representative
- Burnsville, MN (18 miles from Cottage Grove, MN)
- 11 hours ago
- Burnsville, MN (18 miles from Cottage Grove, MN)
- 11 hours ago
Avenica is a Talent Partner of Walser Automotive Group, helping to launch dynamic customer service and service operations careers for candidates at all experience levels....
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Saint Paul, MN (12 miles from Cottage Grove, MN)
- 21 hours ago
- Saint Paul, MN (12 miles from Cottage Grove, MN)
- 21 hours ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative, Life Contact Center
- Saint Paul, MN (12 miles from Cottage Grove, MN)
- 1 day ago
- Saint Paul, MN (12 miles from Cottage Grove, MN)
- 1 day ago
You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....
Remote WorkCustomer Service Representative
- Mendota Heights, MN (11 miles from Cottage Grove, MN)
- 3 days ago
- Mendota Heights, MN (11 miles from Cottage Grove, MN)
- 3 days ago
of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....
Customer Service Representative 12:30pm-9pm EST
- Saint Paul, MN (12 miles from Cottage Grove, MN)
- 3 days ago
- Saint Paul, MN (12 miles from Cottage Grove, MN)
- 3 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
ULINE- Customer Service Representative
- Prescott, WI (12 miles from Cottage Grove, MN)
- 4 days ago
- Prescott, WI (12 miles from Cottage Grove, MN)
- 4 days ago
Hudson, WI 54016 Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative - Remote in CST or EST
- Minneapolis, MN (20 miles from Cottage Grove, MN)
- 6 days ago
- Minneapolis, MN (20 miles from Cottage Grove, MN)
- 6 days ago
Required Qualifications: High School Diploma / GED OR equivalent work experience Must be 18 years of age OR Older 2+ years of experience in Customer Service This position involves inbound member calls...
Remote WorkCustomer Service Representative - Driving
- Minneapolis, MN (20 miles from Cottage Grove, MN)
- 9 days ago
- Minneapolis, MN (20 miles from Cottage Grove, MN)
- 9 days ago
Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Customer Service Representative - Railroad - National Remote
- Minneapolis, MN (20 miles from Cottage Grove, MN)
- 10 days ago
- Minneapolis, MN (20 miles from Cottage Grove, MN)
- 10 days ago
**Primary Responsibilities:** + Respond to and resolve on the first call, customer service inquires and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility...
Remote WorkCustomer Service Representative
- Bayport, MN (15 miles from Cottage Grove, MN)
- 11 days ago
- Bayport, MN (15 miles from Cottage Grove, MN)
- 11 days ago
Hudson, WI 54016 Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
ULINE- Call Center Representative
- Hastings, MN (6 miles from Cottage Grove, MN)
- 11 days ago
- Hastings, MN (6 miles from Cottage Grove, MN)
- 11 days ago
Hudson, WI 54016 Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative
- Eden Prairie, MN (24 miles from Cottage Grove, MN)
- 15 days ago
- Eden Prairie, MN (24 miles from Cottage Grove, MN)
- 15 days ago
We are seeking a dedicated and detail-oriented Customer Service Representative to serve as the primary liaison for customers, agents, and clients throughout the United States and Canada....
Inside Sales/Customer Service Representative
- Saint Paul, MN (12 miles from Cottage Grove, MN)
- 18 days ago
- Saint Paul, MN (12 miles from Cottage Grove, MN)
- 18 days ago
As a Customer Service Representative for Total Tool, you will be in a front-line retail sales role....
Retail Customer Service Associate
- Minneapolis, MN (20 miles from Cottage Grove, MN)
- 18 days ago
- Minneapolis, MN (20 miles from Cottage Grove, MN)
- 18 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Demographic Data for Cottage Grove, MN
Moving to Cottage Grove, MN? Find some basic demographic data about Cottage Grove, MN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Cottage Grove, MN
Highest Education Level
Customer Services in Cottage Grove, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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