Customer Service Jobs in Buffalo, MN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative (Casual Call)
- South Haven, MN (18 miles from Buffalo, MN)
- 14 days ago
- South Haven, MN (18 miles from Buffalo, MN)
- 14 days ago
The Customer Service Representative is responsible for providing effective customer service to patients, internal departments, other medical facilities and resolve customer complaints/concerns....
- Brooklyn Center, MN (23 miles from Buffalo, MN)
- 18 days ago
- Brooklyn Center, MN (23 miles from Buffalo, MN)
- 18 days ago
The Customer Service Associate must have strong customer facing skills and have a passion for providing a legendary customer service experience....
Customer Service Representative/ Dispatcher
- Ramsey, MN (20 miles from Buffalo, MN)
- 25 days ago
- Ramsey, MN (20 miles from Buffalo, MN)
- 25 days ago
If you like helping customers, have customer service experience, and enjoy working in a fun team environment....
Customer Service Representative- Nights 4pm-10pm
- Elk River, MN (14 miles from Buffalo, MN)
- 90+ days ago
- Elk River, MN (14 miles from Buffalo, MN)
- 90+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative
- Elk River, MN (14 miles from Buffalo, MN)
- 90+ days ago
- Elk River, MN (14 miles from Buffalo, MN)
- 90+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative Nights and Weekend
- Maple Grove, MN (17 miles from Buffalo, MN)
- 90+ days ago
- Maple Grove, MN (17 miles from Buffalo, MN)
- 90+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Demographic Data for Buffalo, MN
Moving to Buffalo, MN? Find some basic demographic data about Buffalo, MN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Buffalo, MN
Highest Education Level
Customer Services in Buffalo, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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