Customer Service Jobs in Buffalo, MN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer service associate loss prevention
- Maple Grove, MN (17 miles from Buffalo, MN)
- 5 days ago
- Maple Grove, MN (17 miles from Buffalo, MN)
- 5 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Retail Customer Service Associate
- Maple Grove, MN (17 miles from Buffalo, MN)
- 8 days ago
- Maple Grove, MN (17 miles from Buffalo, MN)
- 8 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 16701 94Th Ave N, Maple Grove, MN...
Customer Service Representative I Anoka, MN, US Yesterday
- Anoka, MN (20 miles from Buffalo, MN)
- 30+ days ago
- Anoka, MN (20 miles from Buffalo, MN)
- 30+ days ago
quality customer service that meets the financial needs of our community, its businesses, and its citizens....
Customer Service Representative- Nights 4pm-10pm
- Elk River, MN (14 miles from Buffalo, MN)
- 90+ days ago
- Elk River, MN (14 miles from Buffalo, MN)
- 90+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative
- Elk River, MN (14 miles from Buffalo, MN)
- 90+ days ago
- Elk River, MN (14 miles from Buffalo, MN)
- 90+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative Nights and Weekend
- Maple Grove, MN (17 miles from Buffalo, MN)
- 90+ days ago
- Maple Grove, MN (17 miles from Buffalo, MN)
- 90+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Demographic Data for Buffalo, MN
Moving to Buffalo, MN? Find some basic demographic data about Buffalo, MN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Buffalo, MN
Highest Education Level
Customer Services in Buffalo, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Driving
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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