Customer Service Jobs in Brooklyn Park, MN

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 55 Jobs

Customer Service Representative (on-site)

  • Minneapolis, MN (7 miles from Brooklyn Park, MN)
  • 2 hours ago
  • Minneapolis, MN (7 miles from Brooklyn Park, MN)
  • 2 hours ago

Were evaluating talent for a variety of Customer Service and Administrative opportunities in the automotive industry across the Minneapolis and St. Paul MN Metro....

Retail Customer Service Associate

  • Minneapolis, MN (7 miles from Brooklyn Park, MN)
  • 16 hours ago
  • Minneapolis, MN (7 miles from Brooklyn Park, MN)
  • 16 hours ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Patient Financial Services/Customer Service Representative

  • Saint Paul, MN (16 miles from Brooklyn Park, MN)
  • 1 day ago
  • Saint Paul, MN (16 miles from Brooklyn Park, MN)
  • 1 day ago

Required 2 years customer service experience Individual has a strong interest in learning new IS systems (PASS, Deloitte overlay system, Healthworks, etc) as well as the ability to work independently...

Customer Service Rep II

  • Arden Hills, MN (9 miles from Brooklyn Park, MN)
  • 2 days ago
  • Arden Hills, MN (9 miles from Brooklyn Park, MN)
  • 2 days ago

Customer Service Rep II Job ID: 19476: Location: Arden Hills, MN(Remote) Duration: 24 months Payrate: $24.00-25.00/hr....

Customer Service Representative

  • Burnsville, MN (23 miles from Brooklyn Park, MN)
  • 3 days ago
  • Burnsville, MN (23 miles from Brooklyn Park, MN)
  • 3 days ago

Qualifications: Clean criminal record Good communication and computer skills Prior customer service skills a plus Familiarity with the Twin Cities metro area We Offer: Paid Training!...

Senior Customer Service Representative - Remote in CST

  • Minneapolis, MN (7 miles from Brooklyn Park, MN)
  • 4 days ago
  • Minneapolis, MN (7 miles from Brooklyn Park, MN)
  • 4 days ago

service, etc.) using phones and computers as the primary job tools + Health care experience **Telecommuting Requirements:** + Reside within Central Time Zone + Ability to keep all company sensitive...

Remote Work

Customer Service Representative

  • Minneapolis, MN (7 miles from Brooklyn Park, MN)
  • 4 days ago
  • Minneapolis, MN (7 miles from Brooklyn Park, MN)
  • 4 days ago

Staffmark is hiring a Customer Service Representative in Minneapolis, MN. Keep reading to learn more!...

Remote Senior Customer Service Representative

  • Minneapolis, MN (7 miles from Brooklyn Park, MN)
  • 4 days ago
  • Minneapolis, MN (7 miles from Brooklyn Park, MN)
  • 4 days ago

The Role This position is responsible for providing world-class customer service to auto insurance customers while resolving customer inquiries and procuring total loss information from insurers and...

Remote Work

Veterinary Assistant/Customer Service Representative

  • New Hope, MN (3 miles from Brooklyn Park, MN)
  • 6 days ago
  • New Hope, MN (3 miles from Brooklyn Park, MN)
  • 6 days ago

Veterinary Assistant/Customer Service Representative Lakefield Veterinary Group - 2.9 New Hope, MN Job Details Full-time $18 - $20 an hour 4 hours ago Benefits Health savings account Paid holidays Disability...

Senior Customer Service Representative - National Remote

  • Minneapolis, MN (7 miles from Brooklyn Park, MN)
  • 6 days ago
  • Minneapolis, MN (7 miles from Brooklyn Park, MN)
  • 6 days ago

At the end, you'll know you performed with integrity and delivered the best customer service experience making all your customers and team members feel better because they talked to you....

Remote Work

Personal Lines CSR

  • Minnetonka, MN (8 miles from Brooklyn Park, MN)
  • 7 days ago
  • Minnetonka, MN (8 miles from Brooklyn Park, MN)
  • 7 days ago

The Personal Lines Customer Service Representative will assist our clients with service inquiries, and cross-sell additional lines of personal insurance to existing clients....

Pipeline Customer Service Representative

  • Coon Rapids, MN (7 miles from Brooklyn Park, MN)
  • 7 days ago
  • Coon Rapids, MN (7 miles from Brooklyn Park, MN)
  • 7 days ago

link Adecco is seeking a Customer Service Representative!...

LP Customer Service Associate II

  • Eagan, MN (17 miles from Brooklyn Park, MN)
  • 9 days ago
  • Eagan, MN (17 miles from Brooklyn Park, MN)
  • 9 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Golden Valley, MN (8 miles from Brooklyn Park, MN)
  • 11 days ago
  • Golden Valley, MN (8 miles from Brooklyn Park, MN)
  • 11 days ago

You will be an integral part of our sales & customer service teamthat works collaboratively in servicing our customers....

Customer Service Representative Nights and Weekend

  • Eagan, MN (17 miles from Brooklyn Park, MN)
  • 14 days ago
  • Eagan, MN (17 miles from Brooklyn Park, MN)
  • 14 days ago

by providing a superior level of customer service to members, prospective members, and guests....

Demographic Data for Brooklyn Park, MN

Moving to Brooklyn Park, MN? Find some basic demographic data about Brooklyn Park, MN below.


Local
National
5,707,031
151,942

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Brooklyn Park, MN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Brooklyn Park, MN offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Brooklyn Park, MN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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