Customer Service Jobs in Brooklyn Center, MN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Personal Lines Customer Service Representative
- GPAC
- Woodbury, MN (23 miles from Brooklyn Center, MN)
- 6 days ago
- Woodbury, MN (23 miles from Brooklyn Center, MN)
- 6 days ago
& Casualty insurance license (MN preferred) 2+ years of personal lines insurance experience Strong knowledge of personal lines coverages (home, auto, umbrella, etc.)...
RemoteInsurance Service Representative - Roseville, MN
- The Auto Club Group
- Roseville, MN (11 miles from Brooklyn Center, MN)
- 30+ days ago
- Roseville, MN (11 miles from Brooklyn Center, MN)
- 30+ days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
In PersonCustomer Service Representative - Claims
- HomeServices Of America
- New Brighton, MN (9 miles from Brooklyn Center, MN)
- 90+ days ago
- New Brighton, MN (9 miles from Brooklyn Center, MN)
- 90+ days ago
Other (licenses, certifications, schedule flexibility/OT, travel, etc.): Property and Casualty License Wage: $23.50 - $28.70 hourly; actual wage is based upon education and experience....
In PersonDemographic Data for Brooklyn Center, MN
Moving to Brooklyn Center, MN? Find some basic demographic data about Brooklyn Center, MN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Brooklyn Center, MN
Highest Education Level
Customer Services in Brooklyn Center, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Cash Handling
- Point-of-Sale System
- Order Entry
- Stocking
- Safety Training
- Telecom
- Wellness
- Punctual
- Ecommerce
- Food Service Management
- Food Handling
- Branch Management
- Sanitation
- Friendliness
- Courteous
- Compensation and Benefits
- Check Cashing
- Personal Lines
- Property and Casualty Insurance
- Property Damage
- One Call Resolution
- Claims
- Call Center Experience
- Claims Processing
- Inbound
- Financial Services
- Resolution
- Inside Sales
- Loss Prevention
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Billing
- Microsoft Windows
- Retail
- Military Background
- Listening
- High School Diploma
- Customer Relations
- Interpersonal Skills
- English
- Policy Development
- Collaboration
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Teamwork
- Customer Service
- Time Management
- Communication Skills
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