Customer Service Jobs in Brooklyn Center, MN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Financial Customer Service Rep
- Edina, MN (10 miles from Brooklyn Center, MN)
- 9 hours ago
- Edina, MN (10 miles from Brooklyn Center, MN)
- 9 hours ago
The position consistently demonstrates excellent customer service and communication skills. License/Certification/Registration required?...
Customer Service Representative
- Burnsville, MN (23 miles from Brooklyn Center, MN)
- 18 hours ago
- Burnsville, MN (23 miles from Brooklyn Center, MN)
- 18 hours ago
Avenica is a Talent Partner of Walser Automotive Group, helping to launch dynamic customer service and service operations careers for candidates at all experience levels....
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Saint Paul, MN (16 miles from Brooklyn Center, MN)
- 1 day ago
- Saint Paul, MN (16 miles from Brooklyn Center, MN)
- 1 day ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative, Life Contact Center
- Saint Paul, MN (16 miles from Brooklyn Center, MN)
- 2 days ago
- Saint Paul, MN (16 miles from Brooklyn Center, MN)
- 2 days ago
You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....
Remote WorkCustomer Service Representative
- Mendota Heights, MN (17 miles from Brooklyn Center, MN)
- 4 days ago
- Mendota Heights, MN (17 miles from Brooklyn Center, MN)
- 4 days ago
of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....
Customer Service Representative 12:30pm-9pm EST
- Saint Paul, MN (16 miles from Brooklyn Center, MN)
- 4 days ago
- Saint Paul, MN (16 miles from Brooklyn Center, MN)
- 4 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative/ Dispatcher
- Ramsey, MN (15 miles from Brooklyn Center, MN)
- 6 days ago
- Ramsey, MN (15 miles from Brooklyn Center, MN)
- 6 days ago
If you like helping customers, have customer service experience, and enjoy working in a fun team environment....
Customer Service Representative - Remote in CST or EST
- Minneapolis, MN (7 miles from Brooklyn Center, MN)
- 7 days ago
- Minneapolis, MN (7 miles from Brooklyn Center, MN)
- 7 days ago
Required Qualifications: High School Diploma / GED OR equivalent work experience Must be 18 years of age OR Older 2+ years of experience in Customer Service This position involves inbound member calls...
Remote WorkCustomer Service Representative - Driving
- Minneapolis, MN (7 miles from Brooklyn Center, MN)
- 9 days ago
- Minneapolis, MN (7 miles from Brooklyn Center, MN)
- 9 days ago
Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
ULINE- Call Center Representative
- South Saint Paul, MN (20 miles from Brooklyn Center, MN)
- 11 days ago
- South Saint Paul, MN (20 miles from Brooklyn Center, MN)
- 11 days ago
Hudson, WI 54016 Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
ULINE- Customer Service Representative
- Newport, MN (22 miles from Brooklyn Center, MN)
- 11 days ago
- Newport, MN (22 miles from Brooklyn Center, MN)
- 11 days ago
Hudson, WI 54016 Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
- Minnetonka, MN (8 miles from Brooklyn Center, MN)
- 12 days ago
- Minnetonka, MN (8 miles from Brooklyn Center, MN)
- 12 days ago
The Personal Lines Customer Service Representative will assist our clients with service inquiries, and cross-sell additional lines of personal insurance to existing clients....
Customer Service Representative
- Maple Grove, MN (7 miles from Brooklyn Center, MN)
- 12 days ago
- Maple Grove, MN (7 miles from Brooklyn Center, MN)
- 12 days ago
Schedule is working Monday - Friday 6:55AM-3:30PM at $17.75/hour Qualifications: Clean criminal record Good communication and computer skills Prior customer service skills a plus Familiarity with the...
Customer Service Representative
- Eden Prairie, MN (10 miles from Brooklyn Center, MN)
- 16 days ago
- Eden Prairie, MN (10 miles from Brooklyn Center, MN)
- 16 days ago
We are seeking a dedicated and detail-oriented Customer Service Representative to serve as the primary liaison for customers, agents, and clients throughout the United States and Canada....
Insurance Service Representative - Minnesota
- Coon Rapids, MN (7 miles from Brooklyn Center, MN)
- 17 days ago
- Coon Rapids, MN (7 miles from Brooklyn Center, MN)
- 17 days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Demographic Data for Brooklyn Center, MN
Moving to Brooklyn Center, MN? Find some basic demographic data about Brooklyn Center, MN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Brooklyn Center, MN
Highest Education Level
Customer Services in Brooklyn Center, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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