Customer Service Jobs in Michigan
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
service....
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Uniformed Loss Prevention Customer Service Associate II
- Detroit, MI
- 2 hours ago
- Detroit, MI
- 2 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who...
Branch Customer Service Rep - Kentwood, MI
- Grand Rapids, MI
- 11 hours ago
- Grand Rapids, MI
- 11 hours ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative I ' s or Branch Customer...
Retail Loss Prevention Customer Service Associate II
- Muskegon, MI
- 14 hours ago
- Muskegon, MI
- 14 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Customer Service Representative - Patient Registration
- Kalamazoo, MI
- 1 day ago
- Kalamazoo, MI
- 1 day ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
laws, hippa, medical insurance billing, medical insurance, medical terminology, Help desk support, Help desk, Call center, Windows, Customer service oriented, Desktop...
POSTED: May 15, 2025 POSITION: Customer Service Representative DEPARTMENT: Operations/Customer Service BASE RATE: $17.09 per hour, with potential for additional compensation based on qualifications....
Customer Service Representative (Teller) - Marquette
- Marquette, MI
- 5 days ago
- Marquette, MI
- 5 days ago
Primary Responsibilities Provides excellent customer service in a friendly and professional manner Performs routine office and customer service duties; greets customers, accepts deposits, disburses...
Primary Responsibilities Provides excellent customer service in a friendly and professional manner Performs routine office and customer service duties; greets customers, accepts deposits, disburses...
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Job Title: Customer Service Representative Location: Westland, MI Hours: Full-Time Who We Are: Michigan Humane is a non-profit animal welfare organization dedicated to improving and saving lives through...
Branch Customer Service Representative - White Lake, MI
- White Lake, MI
- 6 days ago
- White Lake, MI
- 6 days ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative Is or Branch Customer...
Demographic Data for Michigan
Moving to Michigan? Find some basic demographic data about Michigan below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Michigan
Highest Education Level
Customer Services in Michigan offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Driving
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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