Customer Service Jobs in Michigan
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
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Rental Car Customer Service Representative - Full Time Great Pay Paid Time Off Car Rental Perk
- Detroit, MI
- 20 hours ago
- Detroit, MI
- 20 hours ago
service....
service experience preferably in a contact center or dealership....
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Retail Loss Prevention Customer Service Associate II
- Farmington Hills, MI
- 4 days ago
- Farmington Hills, MI
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Seasonal Customer Service Representative - Somerset Collection
- Troy, MI
- 4 days ago
- Troy, MI
- 4 days ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
Licensed Customer Service Representative - Grosse Pointe, MI
- Grosse Pointe, MI
- 5 days ago
- Grosse Pointe, MI
- 5 days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Work with customer service manager to ensure proper customer service is being delivered. Close out or open call records. Resolve customer complaints via phone, email, mail, or social media....
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Customer Service Representative (Teller) - Marquette
- Marquette, MI
- 7 days ago
- Marquette, MI
- 7 days ago
Primary Responsibilities Provides excellent customer service in a friendly and professional manner Performs routine office and customer service duties; greets customers, accepts deposits, disburses...
TJ Maxx Roseville Loss Prevention Customer Service Associate
- Roseville, MI
- 8 days ago
- Roseville, MI
- 8 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - Patient Registration
- Southfield, MI
- 8 days ago
- Southfield, MI
- 8 days ago
As our Customer Service Representative, youll work to help our patients check into the Emergency Department....
Customer Service Representative Call Center & Customer Service $ 20 - $ 25 / Hour location_on Saint Johns, Michigan work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK...
Insurance Customer Service Representative
- Sterling Heights, MI
- 10 days ago
- Sterling Heights, MI
- 10 days ago
service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...
Demographic Data for Michigan
Moving to Michigan? Find some basic demographic data about Michigan below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Michigan
Highest Education Level
Customer Services in Michigan offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Written Communication
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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