Customer Service Jobs in Ypsilanti, MI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Novi, MI (19 miles from Ypsilanti, MI)
- 2 days ago
- Novi, MI (19 miles from Ypsilanti, MI)
- 2 days ago
At PTSolutions, we are looking to add to our growing team of Customer Service Representatives....
Customer Service Representative - Dental
- Taylor, MI (18 miles from Ypsilanti, MI)
- 2 days ago
- Taylor, MI (18 miles from Ypsilanti, MI)
- 2 days ago
service....
Customer Service Representative
- Novi, MI (19 miles from Ypsilanti, MI)
- 4 days ago
- Novi, MI (19 miles from Ypsilanti, MI)
- 4 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Representative
- Southgate, MI (21 miles from Ypsilanti, MI)
- 5 days ago
- Southgate, MI (21 miles from Ypsilanti, MI)
- 5 days ago
What You'll Do: Responsible for all aspects of customer service and sales support. Create new orders in internal systems as required....
Customer Service Representative
- Chelsea, MI (22 miles from Ypsilanti, MI)
- 8 days ago
- Chelsea, MI (22 miles from Ypsilanti, MI)
- 8 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Customer Service Representative
- Ann Arbor, MI (12 miles from Ypsilanti, MI)
- 22 days ago
- Ann Arbor, MI (12 miles from Ypsilanti, MI)
- 22 days ago
Experience: 1+ years of experience in customer service with financial responsibilities required. Experience in health care, insurance, or managed care industries is highly preferred....
Retail Loss Prevention Customer Service Associate II
- Allen Park, MI (21 miles from Ypsilanti, MI)
- 27 days ago
- Allen Park, MI (21 miles from Ypsilanti, MI)
- 27 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Licensed Customer Service Representative - Ann Arbor, MI
- Ann Arbor, MI (12 miles from Ypsilanti, MI)
- 29 days ago
- Ann Arbor, MI (12 miles from Ypsilanti, MI)
- 29 days ago
WE ARE LOOKING FOR CANDIDATES WHO Required Qualifications: A Current Property & Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required...
Customer Service Representative
- Taylor, MI (18 miles from Ypsilanti, MI)
- 30+ days ago
- Taylor, MI (18 miles from Ypsilanti, MI)
- 30+ days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Pharmacy Customer Service Associate
- Livonia, MI (17 miles from Ypsilanti, MI)
- 45+ days ago
- Livonia, MI (17 miles from Ypsilanti, MI)
- 45+ days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Customer Service Representative
- Livonia, MI (17 miles from Ypsilanti, MI)
- 90+ days ago
- Livonia, MI (17 miles from Ypsilanti, MI)
- 90+ days ago
Overview As a Customer Service Representative, you'll build connections and offer a wide range of products and services to our diverse customer base....
- Ann Arbor, MI (12 miles from Ypsilanti, MI)
- 30+ days ago
- Ann Arbor, MI (12 miles from Ypsilanti, MI)
- 30+ days ago
Our client, a leading logistics company, is seeking a Linehaul Customer Service Rep to join their team....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5450 Carpenter Rd, Ypsilanti, MI...
Receptionist and Customer Service Rep
- Farmington Hills, MI (23 miles from Ypsilanti, MI)
- 45+ days ago
- Farmington Hills, MI (23 miles from Ypsilanti, MI)
- 45+ days ago
Assist the customer service team. Essential Duties and Responsibilities Operate telephone console with courtesy and tact, receive calls, determine nature of request and route accordingly....
- Livonia, MI (17 miles from Ypsilanti, MI)
- 60+ days ago
- Livonia, MI (17 miles from Ypsilanti, MI)
- 60+ days ago
Summary The Customer Service Representative will be responsible for handling customer service inquiries and problems via the telephone and recording consistent problem areas....
Demographic Data for Ypsilanti, MI
Moving to Ypsilanti, MI? Find some basic demographic data about Ypsilanti, MI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Ypsilanti, MI
Highest Education Level
Customer Services in Ypsilanti, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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