Customer Service Jobs in Wyoming, MI

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 22 Jobs

Customer Service Representative

  • Grand Rapids, MI (8 miles from Wyoming, MI)
  • 10 days ago
  • Grand Rapids, MI (8 miles from Wyoming, MI)
  • 10 days ago

(Applied Epic or AMS360) Valid Michigan Property & Casualty Insurance License....

Customer Service Representative

  • Grand Rapids, MI (8 miles from Wyoming, MI)
  • 11 days ago
  • Grand Rapids, MI (8 miles from Wyoming, MI)
  • 11 days ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Customer Service Representative

  • Allegan, MI (24 miles from Wyoming, MI)
  • 12 days ago
  • Allegan, MI (24 miles from Wyoming, MI)
  • 12 days ago

Help at Home is hiring a Care Supervisor! Starting annual pay rangesfrom $35k-$40K along withpotential quarterly/annual bonuses! Offering weekly pay! Help at Home, LLCis the nations leading...

Branch Customer Service Rep - Grand Rapids/Kentwood, MI

  • Kentwood, MI (7 miles from Wyoming, MI)
  • 18 days ago
  • Kentwood, MI (7 miles from Wyoming, MI)
  • 18 days ago

A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer...

Customer Service Representative

  • Grand Rapids, MI (8 miles from Wyoming, MI)
  • 19 days ago
  • Grand Rapids, MI (8 miles from Wyoming, MI)
  • 19 days ago

Preferred: 1 year in an auto body or similar work environment including previous customer service experience....

Retail Loss Prevention Customer Service Associate I

  • Grandville, MI
  • 21 days ago
  • Grandville, MI
  • 21 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Retail Loss Prevention Customer Service Associate I

  • Grand Rapids, MI (8 miles from Wyoming, MI)
  • 22 days ago
  • Grand Rapids, MI (8 miles from Wyoming, MI)
  • 22 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Customer Service Representative

  • Byron Center, MI (6 miles from Wyoming, MI)
  • 30+ days ago
  • Byron Center, MI (6 miles from Wyoming, MI)
  • 30+ days ago

Minimum 1 years' experience, 3 years preferred experience in prior customer service environment. Experience and knowledge of industrial manufacturing distribution are preferred....

Customer Service Rep(01253) - 264 N River Ave #20

  • Holland, MI (17 miles from Wyoming, MI)
  • 90+ days ago
  • Holland, MI (17 miles from Wyoming, MI)
  • 90+ days ago

service, communication and teamwork skills Prepares high-quality products to standard Assists in oven tending and expediting orders out the door to ensure our customers receive the very best experience...

Customer Service Rep(01147) - 4038 Alpine Ave

  • Comstock Park, MI (14 miles from Wyoming, MI)
  • 90+ days ago
  • Comstock Park, MI (14 miles from Wyoming, MI)
  • 90+ days ago

service, communication and teamwork skills Prepares high-quality products to standard Assists in oven tending and expediting orders out the door to ensure our customers receive the very best experience...

Customer Service Rep(01261) - 1335 Lake Dr SE

  • Grand Rapids, MI (8 miles from Wyoming, MI)
  • 90+ days ago
  • Grand Rapids, MI (8 miles from Wyoming, MI)
  • 90+ days ago

service, communication and teamwork skills Prepares high-quality products to standard Assists in oven tending and expediting orders out the door to ensure our customers receive the very best experience...

Customer Service Rep(01259) - 314 Baldwin St

  • Jenison, MI (3 miles from Wyoming, MI)
  • 90+ days ago
  • Jenison, MI (3 miles from Wyoming, MI)
  • 90+ days ago

service, communication and teamwork skills Prepares high-quality products to standard Assists in oven tending and expediting orders out the door to ensure our customers receive the very best experience...

Retail Customer Service Associate

  • Holland, MI (17 miles from Wyoming, MI)
  • 30+ days ago
  • Holland, MI (17 miles from Wyoming, MI)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2190 N Park Dr, Holland, MI 49424...

Customer Service Representative

  • Byron Center, MI (6 miles from Wyoming, MI)
  • 45+ days ago
  • Byron Center, MI (6 miles from Wyoming, MI)
  • 45+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Comstock Park, MI (14 miles from Wyoming, MI)
  • 90+ days ago
  • Comstock Park, MI (14 miles from Wyoming, MI)
  • 90+ days ago

as a Customer Service Representative....

Demographic Data for Wyoming, MI

Moving to Wyoming, MI? Find some basic demographic data about Wyoming, MI below.


Local
National
10,077,306
222,152

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
customer service
....................

Salary for Customer Service Jobs in Wyoming, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Wyoming, MI offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Wyoming, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »