Customer Service Jobs in Wixom, MI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Livonia, MI (13 miles from Wixom, MI)
- 9 hours ago
- Livonia, MI (13 miles from Wixom, MI)
- 9 hours ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Customer Service Representative
- Northville, MI (7 miles from Wixom, MI)
- 1 day ago
- Northville, MI (7 miles from Wixom, MI)
- 1 day ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Medical Equipment Customer Service Representative
- Livonia, MI (13 miles from Wixom, MI)
- 7 days ago
- Livonia, MI (13 miles from Wixom, MI)
- 7 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Westland, MI (15 miles from Wixom, MI)
- 7 days ago
- Westland, MI (15 miles from Wixom, MI)
- 7 days ago
Job Title: Customer Service Representative Location: Westland, MI Hours: Full-Time Who We Are: Michigan Humane is a non-profit animal welfare organization dedicated to improving and saving lives through...
Customer Service Representative - Patient Registration
- Madison Heights, MI (22 miles from Wixom, MI)
- 7 days ago
- Madison Heights, MI (22 miles from Wixom, MI)
- 7 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Branch Customer Service Representative - White Lake, MI
- White Lake, MI (9 miles from Wixom, MI)
- 8 days ago
- White Lake, MI (9 miles from Wixom, MI)
- 8 days ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative Is or Branch Customer...
Retail Customer Service Associate
- Ypsilanti, MI (22 miles from Wixom, MI)
- 9 days ago
- Ypsilanti, MI (22 miles from Wixom, MI)
- 9 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5450 Carpenter Rd, Ypsilanti, MI...
Retail Customer Service Associate
- Madison Heights, MI (22 miles from Wixom, MI)
- 11 days ago
- Madison Heights, MI (22 miles from Wixom, MI)
- 11 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 31020 John R Rd, Madison Heights...
Pharmacy Customer Service Representative
- Southfield, MI (13 miles from Wixom, MI)
- 13 days ago
- Southfield, MI (13 miles from Wixom, MI)
- 13 days ago
Experience: Minimum two years experience in a customer service position, preferably in a call center environment....
Retail Loss Prevention Uniformed Customer Service Associate
- Dearborn Heights, MI (21 miles from Wixom, MI)
- 14 days ago
- Dearborn Heights, MI (21 miles from Wixom, MI)
- 14 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Mortgage Customer Service Representative
- Troy, MI (21 miles from Wixom, MI)
- 14 days ago
- Troy, MI (21 miles from Wixom, MI)
- 14 days ago
MUST HAVE: At least 1 year of RECENT customer service experience (call center experience is preferred, but will consider candidates with front desk/admin experience - NOT just retail or food service...
Customer Service Representative
- Whitmore Lake, MI (14 miles from Wixom, MI)
- 20 days ago
- Whitmore Lake, MI (14 miles from Wixom, MI)
- 20 days ago
This position is responsible for providing front desk coverage for patient satisfaction by greeting patients, scheduling appointments, verifying insurance and referral information, collecting and...
Customer Service Representative (Credit Card Services)
- Highland Park, MI (23 miles from Wixom, MI)
- 23 days ago
- Highland Park, MI (23 miles from Wixom, MI)
- 23 days ago
OVERVIEW Qualfon is hiring Credit Card Customer Service Representative to field inbound communication from our client’s members regarding their credit card needs....
Customer Service Representative (Banking Specialist)
- Highland Park, MI (23 miles from Wixom, MI)
- 23 days ago
- Highland Park, MI (23 miles from Wixom, MI)
- 23 days ago
Adhere to performance metrics and quality standards Required Skills: 1 year of customer service experience required 1 year of call center experience is preferred 1 year of banking or financial services...
Customer Service Representative
- Novi, MI (3 miles from Wixom, MI)
- 24 days ago
- Novi, MI (3 miles from Wixom, MI)
- 24 days ago
At PTSolutions, we are looking to add to our growing team of Customer Service Representatives....
Demographic Data for Wixom, MI
Moving to Wixom, MI? Find some basic demographic data about Wixom, MI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Wixom, MI
Highest Education Level
Customer Services in Wixom, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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