Customer Service Jobs in Whitmore Lake, MI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative-Front Desk
- Whitmore Lake, MI
- 15 hours ago
- Whitmore Lake, MI
- 15 hours ago
This is a full-time, non-exempt position reporting to the Customer Service Department Manager....
- Canton, MI (16 miles from Whitmore Lake, MI)
- 1 day ago
- Canton, MI (16 miles from Whitmore Lake, MI)
- 1 day ago
Customer Service Rep Call Center & Customer Service $ 18 / Hour location_on Canton, Michigan work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Location: Onsite in...
Licensed Customer Service Representative - Canton, MI
- Canton, MI (16 miles from Whitmore Lake, MI)
- 4 days ago
- Canton, MI (16 miles from Whitmore Lake, MI)
- 4 days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Retail Loss Prevention Customer Service Associate II
- Farmington Hills, MI (20 miles from Whitmore Lake, MI)
- 9 days ago
- Farmington Hills, MI (20 miles from Whitmore Lake, MI)
- 9 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Wixom, MI (14 miles from Whitmore Lake, MI)
- 11 days ago
- Wixom, MI (14 miles from Whitmore Lake, MI)
- 11 days ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Work with customer service manager to ensure proper customer service is being delivered. Close out or open call records. Resolve customer complaints via phone, email, mail, or social media....
Customer Service Representative
- Farmington Hills, MI (20 miles from Whitmore Lake, MI)
- 18 days ago
- Farmington Hills, MI (20 miles from Whitmore Lake, MI)
- 18 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Medical Equipment Customer Service Representative
- Livonia, MI (21 miles from Whitmore Lake, MI)
- 30+ days ago
- Livonia, MI (21 miles from Whitmore Lake, MI)
- 30+ days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Retail Customer Service Associate
- Ypsilanti, MI (16 miles from Whitmore Lake, MI)
- 30+ days ago
- Ypsilanti, MI (16 miles from Whitmore Lake, MI)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5450 Carpenter Rd, Ypsilanti, MI...
This position is responsible for providing front desk coverage for patient satisfaction by greeting patients, scheduling appointments, verifying insurance and referral information, collecting and...
Customer Service Representative
- Livonia, MI (21 miles from Whitmore Lake, MI)
- 90+ days ago
- Livonia, MI (21 miles from Whitmore Lake, MI)
- 90+ days ago
Overview As a Customer Service Representative, you'll build connections and offer a wide range of products and services to our diverse customer base....
Receptionist and Customer Service Rep
- Farmington Hills, MI (20 miles from Whitmore Lake, MI)
- 90+ days ago
- Farmington Hills, MI (20 miles from Whitmore Lake, MI)
- 90+ days ago
Assist the customer service team. Essential Duties and Responsibilities Operate telephone console with courtesy and tact, receive calls, determine nature of request and route accordingly....
Customer Service Representative
- Clinton, MI (23 miles from Whitmore Lake, MI)
- 90+ days ago
- Clinton, MI (23 miles from Whitmore Lake, MI)
- 90+ days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Representative Job
- Novi, MI (14 miles from Whitmore Lake, MI)
- 90+ days ago
- Novi, MI (14 miles from Whitmore Lake, MI)
- 90+ days ago
Apply for FYZICAL's Customer Service Representative job opening today!...
Customer Service Representative
- Livonia, MI (21 miles from Whitmore Lake, MI)
- 90+ days ago
- Livonia, MI (21 miles from Whitmore Lake, MI)
- 90+ days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Demographic Data for Whitmore Lake, MI
Moving to Whitmore Lake, MI? Find some basic demographic data about Whitmore Lake, MI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Whitmore Lake, MI
Highest Education Level
Customer Services in Whitmore Lake, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Food Service Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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