Customer Service Jobs in Waterford Township, MI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Licensed Insurance Customer Service
- Wixom, MI (14 miles from Waterford Township, MI)
- 1 day ago
- Wixom, MI (14 miles from Waterford Township, MI)
- 1 day ago
Active Property and Casualty license is required....
Customer Service Representative - Patient Registration
- Warren, MI (23 miles from Waterford Township, MI)
- 3 days ago
- Warren, MI (23 miles from Waterford Township, MI)
- 3 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Representative
- Warren, MI (23 miles from Waterford Township, MI)
- 3 days ago
- Warren, MI (23 miles from Waterford Township, MI)
- 3 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Representative
- Auburn Hills, MI (5 miles from Waterford Township, MI)
- 6 days ago
- Auburn Hills, MI (5 miles from Waterford Township, MI)
- 6 days ago
service experience preferably in a contact center or dealership....
Retail Loss Prevention Customer Service Associate II
- Farmington Hills, MI (12 miles from Waterford Township, MI)
- 8 days ago
- Farmington Hills, MI (12 miles from Waterford Township, MI)
- 8 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Wixom, MI (14 miles from Waterford Township, MI)
- 10 days ago
- Wixom, MI (14 miles from Waterford Township, MI)
- 10 days ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Customer Service Representative - Patient Registration
- Southfield, MI (14 miles from Waterford Township, MI)
- 12 days ago
- Southfield, MI (14 miles from Waterford Township, MI)
- 12 days ago
As our Customer Service Representative, youll work to help our patients check into the Emergency Department....
Customer Service Representative
- Farmington Hills, MI (12 miles from Waterford Township, MI)
- 17 days ago
- Farmington Hills, MI (12 miles from Waterford Township, MI)
- 17 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
ADO Field Trainer/Customer Service Representative
- Grand Blanc, MI (20 miles from Waterford Township, MI)
- 17 days ago
- Grand Blanc, MI (20 miles from Waterford Township, MI)
- 17 days ago
OBJECTIVE ADO Field Trainer/Customer Service Representative Objective To lead the Field Force to success by providing comprehensive training and customer service support for independent contractor insurance...
Medical Equipment Customer Service Representative
- Livonia, MI (22 miles from Waterford Township, MI)
- 30+ days ago
- Livonia, MI (22 miles from Waterford Township, MI)
- 30+ days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Retail Customer Service Associate
- Utica, MI (19 miles from Waterford Township, MI)
- 30+ days ago
- Utica, MI (19 miles from Waterford Township, MI)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 45600 Utica Park Blvd, Utica, MI...
Retail Customer Service Associate
- Madison Heights, MI (19 miles from Waterford Township, MI)
- 30+ days ago
- Madison Heights, MI (19 miles from Waterford Township, MI)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 31020 John R Rd, Madison Heights...
Pharmacy Customer Service Representative
- Southfield, MI (14 miles from Waterford Township, MI)
- 30+ days ago
- Southfield, MI (14 miles from Waterford Township, MI)
- 30+ days ago
Experience: Minimum two years experience in a customer service position, preferably in a call center environment....
Customer Service Representative (Credit Card Services)
- Highland Park, MI (23 miles from Waterford Township, MI)
- 45+ days ago
- Highland Park, MI (23 miles from Waterford Township, MI)
- 45+ days ago
OVERVIEW Qualfon is hiring Credit Card Customer Service Representative to field inbound communication from our client’s members regarding their credit card needs....
Customer Service Representative (Banking Specialist)
- Highland Park, MI (23 miles from Waterford Township, MI)
- 45+ days ago
- Highland Park, MI (23 miles from Waterford Township, MI)
- 45+ days ago
Adhere to performance metrics and quality standards Required Skills: 1 year of customer service experience required 1 year of call center experience is preferred 1 year of banking or financial services...
Demographic Data for Waterford Township, MI
Moving to Waterford Township, MI? Find some basic demographic data about Waterford Township, MI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Waterford Township, MI
Highest Education Level
Customer Services in Waterford Township, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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