Customer Service Jobs in Washington, MI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Birmingham, MI (16 miles from Washington, MI)
- 15 days ago
- Birmingham, MI (16 miles from Washington, MI)
- 15 days ago
Our agency specializes primarily in Meemic Property and Casualty insurance products at extremely competitive prices for employees of schools, teaching hospitals and all active or retired members of...
Customer Service Representative - Patient Registration
- Madison Heights, MI (16 miles from Washington, MI)
- 1 day ago
- Madison Heights, MI (16 miles from Washington, MI)
- 1 day ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative (Banking Specialist)
- Highland Park, MI (22 miles from Washington, MI)
- 2 days ago
- Highland Park, MI (22 miles from Washington, MI)
- 2 days ago
OVERVIEW Job description Qualfon is hiring Deposit Services Specialists to field inbound communication from our client's members regarding their Banking needs. The focus of this position is to...
Customer Service Representative
- Macomb, MI (7 miles from Washington, MI)
- 4 days ago
- Macomb, MI (7 miles from Washington, MI)
- 4 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Avis Customer Service Associate Outdoor Lot Support (Full-Time)
- Hazel Park, MI (19 miles from Washington, MI)
- 6 days ago
- Hazel Park, MI (19 miles from Washington, MI)
- 6 days ago
service....
Rental Car Customer Service Rep Full Time - Car Rental Discounts - PTO - 401k Benefits
- Eastpointe, MI (19 miles from Washington, MI)
- 6 days ago
- Eastpointe, MI (19 miles from Washington, MI)
- 6 days ago
service....
Rental Car Customer Service Associate Full Time - Immediate Start - Hands-On Role - Paid Training
- Warren, MI (15 miles from Washington, MI)
- 6 days ago
- Warren, MI (15 miles from Washington, MI)
- 6 days ago
service....
Rental Car Lot Customer Service Representative Full Time
- Hazel Park, MI (19 miles from Washington, MI)
- 6 days ago
- Hazel Park, MI (19 miles from Washington, MI)
- 6 days ago
service....
Car Rental Customer Service Rep Full Time - Great Hourly Rate - Employee Discounts
- Hazel Park, MI (19 miles from Washington, MI)
- 6 days ago
- Hazel Park, MI (19 miles from Washington, MI)
- 6 days ago
service....
Rental Car Customer Service Rep Full Time - Great Pay - Paid Training - Car Rental Discounts
- Eastpointe, MI (19 miles from Washington, MI)
- 6 days ago
- Eastpointe, MI (19 miles from Washington, MI)
- 6 days ago
service....
Customer Service Representative FT
- Warren, MI (15 miles from Washington, MI)
- 6 days ago
- Warren, MI (15 miles from Washington, MI)
- 6 days ago
service....
Rental Car Customer Service Representative Full Time - Great Pay - Paid Time Off - Car Rental Perk
- Hazel Park, MI (19 miles from Washington, MI)
- 6 days ago
- Hazel Park, MI (19 miles from Washington, MI)
- 6 days ago
service....
Customer Service Representative- Southfield, MI Hiring Event
- Southfield, MI (21 miles from Washington, MI)
- 7 days ago
- Southfield, MI (21 miles from Washington, MI)
- 7 days ago
Experience One (1) year customer service experience or equivalent combination of education and experience required. Inbound call center experience preferred....
ADO Field Trainer/Customer Service Representative
- Macomb, MI (7 miles from Washington, MI)
- 11 days ago
- Macomb, MI (7 miles from Washington, MI)
- 11 days ago
OBJECTIVE ADO Field Trainer/Customer Service Representative Objective To lead the Field Force to success by providing comprehensive training and customer service support for independent contractor insurance...
Claims Customer Service Representative
- Troy, MI (10 miles from Washington, MI)
- 11 days ago
- Troy, MI (10 miles from Washington, MI)
- 11 days ago
Call Center Representative - Loss Drafts Team Location: Troy, MI Pay: $18/hour (English-speaking) | $19.50/hour (Bilingual - Spanish) Employment Type: Full-Time, On-Site Training with Potential...
Demographic Data for Washington, MI
Moving to Washington, MI? Find some basic demographic data about Washington, MI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Washington, MI
Highest Education Level
Customer Services in Washington, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Background Checks
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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