Customer Service Jobs in Washington, MI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Birmingham, MI (16 miles from Washington, MI)
- 5 days ago
- Birmingham, MI (16 miles from Washington, MI)
- 5 days ago
Our agency specializes primarily in Meemic Property and Casualty insurance products at extremely competitive prices for employees of schools, teaching hospitals and all active or retired members of...
ADO Field Trainer/Customer Service Representative
- Macomb, MI (7 miles from Washington, MI)
- 1 day ago
- Macomb, MI (7 miles from Washington, MI)
- 1 day ago
OBJECTIVE ADO Field Trainer/Customer Service Representative Objective To lead the Field Force to success by providing comprehensive training and customer service support for independent contractor insurance...
Claims Customer Service Representative
- Troy, MI (10 miles from Washington, MI)
- 2 days ago
- Troy, MI (10 miles from Washington, MI)
- 2 days ago
+ Payrate: English $18; Spanish bilingual $19.50. + Starting Date: July 23, 2025 + Training Schedule: 9:00 AM to 5:30 PM, Monday to Friday + Training is fully onsite, from July 23 until August 22...
Customer Service Representative, Medicare Pharmacy
- Warren, MI (15 miles from Washington, MI)
- 2 days ago
- Warren, MI (15 miles from Washington, MI)
- 2 days ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
Customer Service Representative - Patient Registration
- Warren, MI (15 miles from Washington, MI)
- 15 days ago
- Warren, MI (15 miles from Washington, MI)
- 15 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Representative
- Warren, MI (15 miles from Washington, MI)
- 15 days ago
- Warren, MI (15 miles from Washington, MI)
- 15 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Retail Loss Prevention Customer Service Associate II
- Farmington Hills, MI (24 miles from Washington, MI)
- 19 days ago
- Farmington Hills, MI (24 miles from Washington, MI)
- 19 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
TJ Maxx Roseville Loss Prevention Customer Service Associate
- Roseville, MI (16 miles from Washington, MI)
- 23 days ago
- Roseville, MI (16 miles from Washington, MI)
- 23 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - Patient Registration
- Southfield, MI (21 miles from Washington, MI)
- 23 days ago
- Southfield, MI (21 miles from Washington, MI)
- 23 days ago
As our Customer Service Representative, youll work to help our patients check into the Emergency Department....
Retail Customer Service Associate
- Utica, MI (4 miles from Washington, MI)
- 45+ days ago
- Utica, MI (4 miles from Washington, MI)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 45600 Utica Park Blvd, Utica, MI...
Retail Customer Service Associate
- Madison Heights, MI (16 miles from Washington, MI)
- 45+ days ago
- Madison Heights, MI (16 miles from Washington, MI)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 31020 John R Rd, Madison Heights...
Pharmacy Customer Service Representative
- Southfield, MI (21 miles from Washington, MI)
- 45+ days ago
- Southfield, MI (21 miles from Washington, MI)
- 45+ days ago
Experience: Minimum two years experience in a customer service position, preferably in a call center environment....
Customer Service Representative
- Harper Woods, MI (21 miles from Washington, MI)
- 60+ days ago
- Harper Woods, MI (21 miles from Washington, MI)
- 60+ days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Retail Loss Prevention Uniformed Customer Service Associate
- Roseville, MI (16 miles from Washington, MI)
- 60+ days ago
- Roseville, MI (16 miles from Washington, MI)
- 60+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Medical Equipment Customer Service Representative
- Rochester Hills, MI (5 miles from Washington, MI)
- 90+ days ago
- Rochester Hills, MI (5 miles from Washington, MI)
- 90+ days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Demographic Data for Washington, MI
Moving to Washington, MI? Find some basic demographic data about Washington, MI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Washington, MI
Highest Education Level
Customer Services in Washington, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Driving
- Written Communication
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Multitasking
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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