Customer Service Jobs in Warren, MI

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 27 Jobs

Customer Service Representative

  • Dearborn, MI (17 miles from Warren, MI)
  • 1 day ago
  • Dearborn, MI (17 miles from Warren, MI)
  • 1 day ago

Customer Service Representative Help at Home - 3.1 Dearborn, MI Job Details $35,000 - $40,000 a year 18 hours ago Benefits 401(k) Qualifications Mid-level SOX Analysis skills Driver's License Supervising...

Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Northeast Region)

  • Detroit, MI (12 miles from Warren, MI)
  • 3 days ago
  • Detroit, MI (12 miles from Warren, MI)
  • 3 days ago

Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....

Customer Service Representative

  • Auburn Hills, MI (17 miles from Warren, MI)
  • 7 days ago
  • Auburn Hills, MI (17 miles from Warren, MI)
  • 7 days ago

service experience preferably in a contact center or dealership....

Retail Loss Prevention Customer Service Associate II

  • Farmington Hills, MI (21 miles from Warren, MI)
  • 8 days ago
  • Farmington Hills, MI (21 miles from Warren, MI)
  • 8 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Licensed Customer Service Representative - Grosse Pointe, MI

  • Grosse Pointe, MI (9 miles from Warren, MI)
  • 10 days ago
  • Grosse Pointe, MI (9 miles from Warren, MI)
  • 10 days ago

& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....

TJ Maxx Roseville Loss Prevention Customer Service Associate

  • Roseville, MI (2 miles from Warren, MI)
  • 12 days ago
  • Roseville, MI (2 miles from Warren, MI)
  • 12 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative - Patient Registration

  • Southfield, MI (15 miles from Warren, MI)
  • 12 days ago
  • Southfield, MI (15 miles from Warren, MI)
  • 12 days ago

As our Customer Service Representative, youll work to help our patients check into the Emergency Department....

Customer Service Representative - Dental

  • Taylor, MI (24 miles from Warren, MI)
  • 16 days ago
  • Taylor, MI (24 miles from Warren, MI)
  • 16 days ago

service....

Customer Service Representative

  • Farmington Hills, MI (21 miles from Warren, MI)
  • 17 days ago
  • Farmington Hills, MI (21 miles from Warren, MI)
  • 17 days ago

Preferred: 1 year in an auto body or similar work environment including previous customer service experience....

Uniformed Loss Prevention Customer Service Associate II

  • Detroit, MI (12 miles from Warren, MI)
  • 24 days ago
  • Detroit, MI (12 miles from Warren, MI)
  • 24 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Medical Equipment Customer Service Representative

  • Livonia, MI (22 miles from Warren, MI)
  • 30+ days ago
  • Livonia, MI (22 miles from Warren, MI)
  • 30+ days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Retail Customer Service Associate

  • Utica, MI (10 miles from Warren, MI)
  • 30+ days ago
  • Utica, MI (10 miles from Warren, MI)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 45600 Utica Park Blvd, Utica, MI...

Retail Customer Service Associate

  • Madison Heights, MI (6 miles from Warren, MI)
  • 30+ days ago
  • Madison Heights, MI (6 miles from Warren, MI)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 31020 John R Rd, Madison Heights...

Pharmacy Customer Service Representative

  • Southfield, MI (15 miles from Warren, MI)
  • 30+ days ago
  • Southfield, MI (15 miles from Warren, MI)
  • 30+ days ago

Experience: Minimum two years experience in a customer service position, preferably in a call center environment....

Customer Service Representative (Credit Card Services)

  • Highland Park, MI (9 miles from Warren, MI)
  • 45+ days ago
  • Highland Park, MI (9 miles from Warren, MI)
  • 45+ days ago

OVERVIEW Qualfon is hiring Credit Card Customer Service Representative to field inbound communication from our client’s members regarding their credit card needs....

Demographic Data for Warren, MI

Moving to Warren, MI? Find some basic demographic data about Warren, MI below.


Local
National
139,387
2,967
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
....................

Salary for Customer Service Jobs in Warren, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Warren, MI offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Warren, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »