Customer Service Jobs in Utica, MI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Birmingham, MI (13 miles from Utica, MI)
- 4 days ago
- Birmingham, MI (13 miles from Utica, MI)
- 4 days ago
Our agency specializes primarily in Meemic Property and Casualty insurance products at extremely competitive prices for employees of schools, teaching hospitals and all active or retired members of...
Customer Service Representative, Medicare Pharmacy
- Detroit, MI (22 miles from Utica, MI)
- 1 day ago
- Detroit, MI (22 miles from Utica, MI)
- 1 day ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
Licensed Customer Service Representative - Grosse Pointe, MI
- Grosse Pointe, MI (20 miles from Utica, MI)
- 6 days ago
- Grosse Pointe, MI (20 miles from Utica, MI)
- 6 days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Customer Service Representative
- Farmington Hills, MI (23 miles from Utica, MI)
- 9 days ago
- Farmington Hills, MI (23 miles from Utica, MI)
- 9 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Customer Service Representative (Credit Card Services)
- Highland Park, MI (18 miles from Utica, MI)
- 10 days ago
- Highland Park, MI (18 miles from Utica, MI)
- 10 days ago
OVERVIEW Qualfon is hiring Credit Card Customer Service Representative to field inbound communication from our client’s members regarding their credit card needs....
Onsite P&C Customer Service Representative
- Highland Park, MI (18 miles from Utica, MI)
- 12 days ago
- Highland Park, MI (18 miles from Utica, MI)
- 12 days ago
OVERVIEW Licensed Insurance Agent - Customer Service – Property and Casualty or Personal Lines Qualfon is hiring Licensed Property and Casualty or Personal Lines Insurance Customer Service Representatives...
Customer Service Representative - Home Health Care - 40 Hours - Detroit
- Detroit, MI (22 miles from Utica, MI)
- 12 days ago
- Detroit, MI (22 miles from Utica, MI)
- 12 days ago
CERTIFICATIONS/LICENSURES REQUIRED: None Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the HFHS' Customer Service Policy Must practice the customer...
Retail Customer Service Representative/Cashier
- Madison Heights, MI (12 miles from Utica, MI)
- 14 days ago
- Madison Heights, MI (12 miles from Utica, MI)
- 14 days ago
We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIERS....
Customer Service Representative
- Clinton Township, MI (9 miles from Utica, MI)
- 17 days ago
- Clinton Township, MI (9 miles from Utica, MI)
- 17 days ago
Show more Last updated: 30+ days ago Promoted Customer Service Representative Circle K Warren, MI, US Full-time +1 Customer Service Representative.We want you to join our team as a Customer Service...
Remote WorkCustomer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 45600 Utica Park Blvd, Utica, MI...
Customer Service Representative - Patient Registration
- Madison Heights, MI (12 miles from Utica, MI)
- 21 days ago
- Madison Heights, MI (12 miles from Utica, MI)
- 21 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative (Banking Specialist)
- Highland Park, MI (18 miles from Utica, MI)
- 22 days ago
- Highland Park, MI (18 miles from Utica, MI)
- 22 days ago
Adhere to performance metrics and quality standards Required Skills: 1 year of customer service experience required 1 year of call center experience is preferred 1 year of banking or financial services...
Customer Service Representative
- Macomb, MI (4 miles from Utica, MI)
- 23 days ago
- Macomb, MI (4 miles from Utica, MI)
- 23 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Pharmacy Customer Service Representative
- Southfield, MI (19 miles from Utica, MI)
- 60+ days ago
- Southfield, MI (19 miles from Utica, MI)
- 60+ days ago
Experience: Minimum two years experience in a customer service position, preferably in a call center environment....
- Detroit, MI (22 miles from Utica, MI)
- 60+ days ago
- Detroit, MI (22 miles from Utica, MI)
- 60+ days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Demographic Data for Utica, MI
Moving to Utica, MI? Find some basic demographic data about Utica, MI below.
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Salary for Customer Service Jobs in Utica, MI
Highest Education Level
Customer Services in Utica, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Wellness
- Facility Management
- Forklift
- Friendliness
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Inbound
- Claims
- Financial Services
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Retail
- Listening
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Typing
- Telephone Skills
- Collaboration
- Data Entry
- Policy Development
- Spanish
- Multitasking
- English
- Microsoft Office
- Problem Solving
- Sales
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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