Customer Service Jobs in Troy, MI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
TJ Maxx Roseville Loss Prevention Customer Service Associate
- Roseville, MI (12 miles from Troy, MI)
- 1 day ago
- Roseville, MI (12 miles from Troy, MI)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - Patient Registration
- Southfield, MI (10 miles from Troy, MI)
- 1 day ago
- Southfield, MI (10 miles from Troy, MI)
- 1 day ago
As our Customer Service Representative, youll work to help our patients check into the Emergency Department....
Insurance Customer Service Representative
- Sterling Heights, MI (5 miles from Troy, MI)
- 3 days ago
- Sterling Heights, MI (5 miles from Troy, MI)
- 3 days ago
service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...
Customer Service Representative
- Farmington Hills, MI (14 miles from Troy, MI)
- 6 days ago
- Farmington Hills, MI (14 miles from Troy, MI)
- 6 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
/22607/594a8f2f-0936-4cca-b8c3-00de6fea3130.png&z=8&s=INS&ih_t=6%2F4%2F2025+4%3A32%3A37+AM&utm_medium=internal%20referrer&utm_campaign=employer-fsa&utm_content=fsa-federal&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Uniformed Loss Prevention Customer Service Associate II
- Detroit, MI (18 miles from Troy, MI)
- 13 days ago
- Detroit, MI (18 miles from Troy, MI)
- 13 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Medical Equipment Customer Service Representative
- Livonia, MI (19 miles from Troy, MI)
- 19 days ago
- Livonia, MI (19 miles from Troy, MI)
- 19 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Retail Customer Service Associate
- Utica, MI (8 miles from Troy, MI)
- 23 days ago
- Utica, MI (8 miles from Troy, MI)
- 23 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 45600 Utica Park Blvd, Utica, MI...
Retail Customer Service Associate
- Madison Heights, MI (7 miles from Troy, MI)
- 23 days ago
- Madison Heights, MI (7 miles from Troy, MI)
- 23 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 31020 John R Rd, Madison Heights...
Pharmacy Customer Service Representative
- Southfield, MI (10 miles from Troy, MI)
- 25 days ago
- Southfield, MI (10 miles from Troy, MI)
- 25 days ago
Experience: Minimum two years experience in a customer service position, preferably in a call center environment....
Retail Loss Prevention Uniformed Customer Service Associate
- Dearborn Heights, MI (22 miles from Troy, MI)
- 26 days ago
- Dearborn Heights, MI (22 miles from Troy, MI)
- 26 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative (Credit Card Services)
- Highland Park, MI (13 miles from Troy, MI)
- 30+ days ago
- Highland Park, MI (13 miles from Troy, MI)
- 30+ days ago
OVERVIEW Qualfon is hiring Credit Card Customer Service Representative to field inbound communication from our client’s members regarding their credit card needs....
Customer Service Representative (Banking Specialist)
- Highland Park, MI (13 miles from Troy, MI)
- 30+ days ago
- Highland Park, MI (13 miles from Troy, MI)
- 30+ days ago
Adhere to performance metrics and quality standards Required Skills: 1 year of customer service experience required 1 year of call center experience is preferred 1 year of banking or financial services...
- Detroit, MI (18 miles from Troy, MI)
- 30+ days ago
- Detroit, MI (18 miles from Troy, MI)
- 30+ days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Representative
- Novi, MI (21 miles from Troy, MI)
- 30+ days ago
- Novi, MI (21 miles from Troy, MI)
- 30+ days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
MUST HAVE: At least 1 year of RECENT customer service experience (call center experience is preferred, but will consider candidates with front desk/admin experience - NOT just retail or food service...
Demographic Data for Troy, MI
Moving to Troy, MI? Find some basic demographic data about Troy, MI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Troy, MI
Highest Education Level
Customer Services in Troy, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »