Customer Service Jobs in Trenton, MI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Customer Service Associate
- Ypsilanti, MI (21 miles from Trenton, MI)
- 2 days ago
- Ypsilanti, MI (21 miles from Trenton, MI)
- 2 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5450 Carpenter Rd, Ypsilanti, MI...
Customer Service Representative (Banking Specialist)
- Highland Park, MI (20 miles from Trenton, MI)
- 7 days ago
- Highland Park, MI (20 miles from Trenton, MI)
- 7 days ago
Adhere to performance metrics and quality standards Required Skills: 1 year of customer service experience required 1 year of call center experience is preferred 1 year of banking or financial services...
Customer Service Representative - FT
- Detroit, MI (17 miles from Trenton, MI)
- 9 days ago
- Detroit, MI (17 miles from Trenton, MI)
- 9 days ago
service....
Customer Service Representative - PT
- Detroit, MI (17 miles from Trenton, MI)
- 13 days ago
- Detroit, MI (17 miles from Trenton, MI)
- 13 days ago
service....
- Canton, MI (19 miles from Trenton, MI)
- 26 days ago
- Canton, MI (19 miles from Trenton, MI)
- 26 days ago
Customer Service Rep Call Center & Customer Service $ 18 / Hour location_on Canton, Michigan work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Location: Onsite in...
Licensed Customer Service Representative - Canton, MI
- Canton, MI (19 miles from Trenton, MI)
- 28 days ago
- Canton, MI (19 miles from Trenton, MI)
- 28 days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Customer Service Representative - Dental
- Taylor, MI (7 miles from Trenton, MI)
- 30+ days ago
- Taylor, MI (7 miles from Trenton, MI)
- 30+ days ago
service....
Medical Equipment Customer Service Representative
- Livonia, MI (18 miles from Trenton, MI)
- 45+ days ago
- Livonia, MI (18 miles from Trenton, MI)
- 45+ days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
- Detroit, MI (17 miles from Trenton, MI)
- 60+ days ago
- Detroit, MI (17 miles from Trenton, MI)
- 60+ days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Retail Loss Prevention Customer Service Associate II
- Allen Park, MI (9 miles from Trenton, MI)
- 90+ days ago
- Allen Park, MI (9 miles from Trenton, MI)
- 90+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Lead Customer Service Representative, Full or Part Time
- Woodhaven, MI
- 90+ days ago
- Woodhaven, MI
- 90+ days ago
Store 4706313: 21860 West Rd, Woodhaven, Michigan 48183 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Full or Part Time
- Woodhaven, MI
- 90+ days ago
- Woodhaven, MI
- 90+ days ago
Store 4706313: 21860 West Rd, Woodhaven, Michigan 48183 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Dearborn, MI (12 miles from Trenton, MI)
- 90+ days ago
- Dearborn, MI (12 miles from Trenton, MI)
- 90+ days ago
As a Customer Service Representative in Allen Park, MI, specializing in the automotive industry, you’ll be part of creating and delivering amazing customer experiences, while also enjoying the satisfaction...
Bilingual French Customer Service Representative
- Dearborn, MI (12 miles from Trenton, MI)
- 90+ days ago
- Dearborn, MI (12 miles from Trenton, MI)
- 90+ days ago
As a fully remote Customer Service Representative (Bilingual French) based in the Allen Park, MI area, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the...
Remote WorkBilingual Spanish Customer Service Representative
- Dearborn, MI (12 miles from Trenton, MI)
- 90+ days ago
- Dearborn, MI (12 miles from Trenton, MI)
- 90+ days ago
As a Customer Service Representative (Bilingual Spanish) in Allen Park, MI, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part...
Demographic Data for Trenton, MI
Moving to Trenton, MI? Find some basic demographic data about Trenton, MI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Trenton, MI
Highest Education Level
Customer Services in Trenton, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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