Customer Service Jobs in Trenton, MI

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 16 Jobs

Retail Customer Service Associate

  • Ypsilanti, MI (21 miles from Trenton, MI)
  • 2 days ago
  • Ypsilanti, MI (21 miles from Trenton, MI)
  • 2 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5450 Carpenter Rd, Ypsilanti, MI...

Customer Service Representative (Banking Specialist)

  • Highland Park, MI (20 miles from Trenton, MI)
  • 7 days ago
  • Highland Park, MI (20 miles from Trenton, MI)
  • 7 days ago

Adhere to performance metrics and quality standards Required Skills: 1 year of customer service experience required 1 year of call center experience is preferred 1 year of banking or financial services...

Customer Service Representative - FT

  • Detroit, MI (17 miles from Trenton, MI)
  • 9 days ago
  • Detroit, MI (17 miles from Trenton, MI)
  • 9 days ago

service....

Customer Service Representative - PT

  • Detroit, MI (17 miles from Trenton, MI)
  • 13 days ago
  • Detroit, MI (17 miles from Trenton, MI)
  • 13 days ago

service....

Customer Service Rep

  • Canton, MI (19 miles from Trenton, MI)
  • 26 days ago
  • Canton, MI (19 miles from Trenton, MI)
  • 26 days ago

Customer Service Rep Call Center & Customer Service $ 18 / Hour location_on Canton, Michigan work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Location: Onsite in...

Licensed Customer Service Representative - Canton, MI

  • Canton, MI (19 miles from Trenton, MI)
  • 28 days ago
  • Canton, MI (19 miles from Trenton, MI)
  • 28 days ago

& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....

Customer Service Representative - Dental

  • Taylor, MI (7 miles from Trenton, MI)
  • 30+ days ago
  • Taylor, MI (7 miles from Trenton, MI)
  • 30+ days ago

service....

Medical Equipment Customer Service Representative

  • Livonia, MI (18 miles from Trenton, MI)
  • 45+ days ago
  • Livonia, MI (18 miles from Trenton, MI)
  • 45+ days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Associate

  • Detroit, MI (17 miles from Trenton, MI)
  • 60+ days ago
  • Detroit, MI (17 miles from Trenton, MI)
  • 60+ days ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Retail Loss Prevention Customer Service Associate II

  • Allen Park, MI (9 miles from Trenton, MI)
  • 90+ days ago
  • Allen Park, MI (9 miles from Trenton, MI)
  • 90+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Lead Customer Service Representative, Full or Part Time

  • Woodhaven, MI
  • 90+ days ago
  • Woodhaven, MI
  • 90+ days ago

Store 4706313: 21860 West Rd, Woodhaven, Michigan 48183 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, Full or Part Time

  • Woodhaven, MI
  • 90+ days ago
  • Woodhaven, MI
  • 90+ days ago

Store 4706313: 21860 West Rd, Woodhaven, Michigan 48183 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Dearborn, MI (12 miles from Trenton, MI)
  • 90+ days ago
  • Dearborn, MI (12 miles from Trenton, MI)
  • 90+ days ago

As a Customer Service Representative in Allen Park, MI, specializing in the automotive industry, you’ll be part of creating and delivering amazing customer experiences, while also enjoying the satisfaction...

Bilingual French Customer Service Representative

  • Dearborn, MI (12 miles from Trenton, MI)
  • 90+ days ago
  • Dearborn, MI (12 miles from Trenton, MI)
  • 90+ days ago

As a fully remote Customer Service Representative (Bilingual French) based in the Allen Park, MI area, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the...

Remote Work

Bilingual Spanish Customer Service Representative

  • Dearborn, MI (12 miles from Trenton, MI)
  • 90+ days ago
  • Dearborn, MI (12 miles from Trenton, MI)
  • 90+ days ago

As a Customer Service Representative (Bilingual Spanish) in Allen Park, MI, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part...

Demographic Data for Trenton, MI

Moving to Trenton, MI? Find some basic demographic data about Trenton, MI below.


Local
National
42,447
800
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Salary for Customer Service Jobs in Trenton, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Trenton, MI offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Trenton, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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