Customer Service Jobs in Trenton, MI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative (Banking Specialist)
- Highland Park, MI (20 miles from Trenton, MI)
- 2 days ago
- Highland Park, MI (20 miles from Trenton, MI)
- 2 days ago
OVERVIEW Job description Qualfon is hiring Deposit Services Specialists to field inbound communication from our client's members regarding their Banking needs. The focus of this position is to...
Customer Service Representative
- Detroit, MI (17 miles from Trenton, MI)
- 4 days ago
- Detroit, MI (17 miles from Trenton, MI)
- 4 days ago
May help train entry level customer service specialists. QUALIFICATIONS : High School diploma or equivalent required. Ability to learn about a variety of products....
Customer Service Representative - FT
- Detroit, MI (17 miles from Trenton, MI)
- 4 days ago
- Detroit, MI (17 miles from Trenton, MI)
- 4 days ago
service....
Avis Customer Service Associate Outdoor Lot Support (Full-Time)
- Hazel Park, MI (23 miles from Trenton, MI)
- 6 days ago
- Hazel Park, MI (23 miles from Trenton, MI)
- 6 days ago
service....
Rental Car Customer Service Rep Full Time - Car Rental Discounts - PTO - 401k Benefits
- Lincoln Park, MI (8 miles from Trenton, MI)
- 6 days ago
- Lincoln Park, MI (8 miles from Trenton, MI)
- 6 days ago
service....
Rental Car Lot Customer Service Representative Full Time
- Melvindale, MI (10 miles from Trenton, MI)
- 6 days ago
- Melvindale, MI (10 miles from Trenton, MI)
- 6 days ago
service....
Loyalty Customer Service Rep FT - Great Perks - Paid Training - Career Growth Opportunity
- Belleville, MI (13 miles from Trenton, MI)
- 6 days ago
- Belleville, MI (13 miles from Trenton, MI)
- 6 days ago
This includes processing rentals of customers who are members of our loyalty programs, offering them products and services and providing excellent customer service to improve their travel experience...
Rental Car Customer Service Associate Full Time - Immediate Start - Hands-On Role - Paid Training
- Melvindale, MI (10 miles from Trenton, MI)
- 6 days ago
- Melvindale, MI (10 miles from Trenton, MI)
- 6 days ago
service....
Rental Car Customer Service Rep Full Time - Great Pay - Paid Training - Car Rental Discounts
- Melvindale, MI (10 miles from Trenton, MI)
- 6 days ago
- Melvindale, MI (10 miles from Trenton, MI)
- 6 days ago
service....
Car Rental Customer Service Rep Full Time - Great Hourly Rate - Employee Discounts
- Hazel Park, MI (23 miles from Trenton, MI)
- 6 days ago
- Hazel Park, MI (23 miles from Trenton, MI)
- 6 days ago
service....
Rental Car Customer Service Representative Full Time - Paid Training - 401k Benefits - Employee Di
- Lincoln Park, MI (8 miles from Trenton, MI)
- 6 days ago
- Lincoln Park, MI (8 miles from Trenton, MI)
- 6 days ago
service....
Rental Car Customer Service Representative Full Time - Great Pay - Paid Time Off - Car Rental Perk
- Hazel Park, MI (23 miles from Trenton, MI)
- 6 days ago
- Hazel Park, MI (23 miles from Trenton, MI)
- 6 days ago
service....
Customer Service Representative - PT
- Detroit, MI (17 miles from Trenton, MI)
- 8 days ago
- Detroit, MI (17 miles from Trenton, MI)
- 8 days ago
service....
- Canton, MI (19 miles from Trenton, MI)
- 21 days ago
- Canton, MI (19 miles from Trenton, MI)
- 21 days ago
Customer Service Rep Call Center & Customer Service $ 18 / Hour location_on Canton, Michigan work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Location: Onsite in...
Licensed Customer Service Representative - Canton, MI
- Canton, MI (19 miles from Trenton, MI)
- 24 days ago
- Canton, MI (19 miles from Trenton, MI)
- 24 days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Demographic Data for Trenton, MI
Moving to Trenton, MI? Find some basic demographic data about Trenton, MI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Trenton, MI
Highest Education Level
Customer Services in Trenton, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Background Checks
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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