Customer Service Jobs in Stockbridge, MI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Howell, MI (16 miles from Stockbridge, MI)
- 13 days ago
- Howell, MI (16 miles from Stockbridge, MI)
- 13 days ago
The Hanover Insurance Group is an industry leading Property & Casualty Insurance Co. with over 170 years of rich history and tradition....
Customer Service Representative-Front Desk
- Whitmore Lake, MI (21 miles from Stockbridge, MI)
- 18 days ago
- Whitmore Lake, MI (21 miles from Stockbridge, MI)
- 18 days ago
This is a full-time, non-exempt position reporting to the Customer Service Department Manager....
Branch Customer Service Representative
- Jackson, MI (17 miles from Stockbridge, MI)
- 22 days ago
- Jackson, MI (17 miles from Stockbridge, MI)
- 22 days ago
A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer...
Customer Service Representative
- Whitmore Lake, MI (21 miles from Stockbridge, MI)
- 29 days ago
- Whitmore Lake, MI (21 miles from Stockbridge, MI)
- 29 days ago
Work with customer service manager to ensure proper customer service is being delivered. Close out or open call records. Resolve customer complaints via phone, email, mail, or social media....
Customer Service Representative
- Whitmore Lake, MI (21 miles from Stockbridge, MI)
- 60+ days ago
- Whitmore Lake, MI (21 miles from Stockbridge, MI)
- 60+ days ago
This position is responsible for providing front desk coverage for patient satisfaction by greeting patients, scheduling appointments, verifying insurance and referral information, collecting and...
Customer Service Representative
- Jackson, MI (17 miles from Stockbridge, MI)
- 60+ days ago
- Jackson, MI (17 miles from Stockbridge, MI)
- 60+ days ago
At PTSolutions, we are looking to add to our growing team of Customer Service Representatives....
Licensed Customer Service Representative - Ann Arbor, MI
- Ann Arbor, MI (23 miles from Stockbridge, MI)
- 90+ days ago
- Ann Arbor, MI (23 miles from Stockbridge, MI)
- 90+ days ago
WE ARE LOOKING FOR CANDIDATES WHO Required Qualifications: A Current Property & Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required...
Demographic Data for Stockbridge, MI
Moving to Stockbridge, MI? Find some basic demographic data about Stockbridge, MI below.
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Salary for Customer Service Jobs in Stockbridge, MI
Highest Education Level
Customer Services in Stockbridge, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Order Processing
- Wellness
- Energetic
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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