Customer Service Jobs in Shelby Township, MI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Branch Customer Service Rep - Macomb, MI
- Macomb, MI (4 miles from Shelby Township, MI)
- 1 day ago
- Macomb, MI (4 miles from Shelby Township, MI)
- 1 day ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 45600 Utica Park Blvd, Utica, MI...
Pharmacy Customer Service Representative
- Southfield, MI (19 miles from Shelby Township, MI)
- 5 days ago
- Southfield, MI (19 miles from Shelby Township, MI)
- 5 days ago
Experience: Minimum two years experience in a customer service position, preferably in a call center environment....
Teksystems Insurance Customer Service Representative Hybrid
- Troy, MI (8 miles from Shelby Township, MI)
- 6 days ago
- Troy, MI (8 miles from Shelby Township, MI)
- 6 days ago
Insurance Customer Service Representative Location: Hybrid role based in Troy, Michigan Key Details: + Salary: $17/hr (English), $18.50/hr (Bilingual in Spanish) + Start Date: May 21, 2025 + Training...
Mortgage Customer Service Representative
- Troy, MI (8 miles from Shelby Township, MI)
- 6 days ago
- Troy, MI (8 miles from Shelby Township, MI)
- 6 days ago
MUST HAVE: At least 1 year of RECENT customer service experience (call center experience is preferred, but will consider candidates with front desk/admin experience - NOT just retail or food service...
Customer Service Representative (HYBRID)
- Troy, MI (8 miles from Shelby Township, MI)
- 7 days ago
- Troy, MI (8 miles from Shelby Township, MI)
- 7 days ago
Customer Service Representative (HYBRID) (part of Allegis Group) 3.8 3.8 out of 5 stars Troy, MI 48007 Hybrid work Customer Service Representative HYBRID - Daytona Beach, FL 32114 Pay Rate: $17/hr (...
Customer Service Representative - Patient Registration
- Rochester Hills, MI (8 miles from Shelby Township, MI)
- 7 days ago
- Rochester Hills, MI (8 miles from Shelby Township, MI)
- 7 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative - Home Health Care - 40 Hours - Detroit
- Detroit, MI (22 miles from Shelby Township, MI)
- 8 days ago
- Detroit, MI (22 miles from Shelby Township, MI)
- 8 days ago
CERTIFICATIONS/LICENSURES REQUIRED: None Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the HFHS' Customer Service Policy Must practice the customer...
Customer Service Representative- Southfield, MI Hiring Event
- Southfield, MI (19 miles from Shelby Township, MI)
- 9 days ago
- Southfield, MI (19 miles from Shelby Township, MI)
- 9 days ago
Great Place to Work Most Loved Workplace Forbes Best-in-State Employer Customer Service Representative- Southfield, MI Hiring Event Open House Career Event!...
Customer Service Representative (Credit Card Services)
- Highland Park, MI (18 miles from Shelby Township, MI)
- 15 days ago
- Highland Park, MI (18 miles from Shelby Township, MI)
- 15 days ago
OVERVIEW Qualfon is hiring Credit Card Customer Service Representative to field inbound communication from our client’s members regarding their credit card needs....
Customer Service Representative (Banking Specialist)
- Highland Park, MI (18 miles from Shelby Township, MI)
- 15 days ago
- Highland Park, MI (18 miles from Shelby Township, MI)
- 15 days ago
Adhere to performance metrics and quality standards Required Skills: 1 year of customer service experience required 1 year of call center experience is preferred 1 year of banking or financial services...
- Detroit, MI (22 miles from Shelby Township, MI)
- 15 days ago
- Detroit, MI (22 miles from Shelby Township, MI)
- 15 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Representative - PT
- Detroit, MI (22 miles from Shelby Township, MI)
- 19 days ago
- Detroit, MI (22 miles from Shelby Township, MI)
- 19 days ago
service....
Insurance Customer Service Representative
- Troy, MI (8 miles from Shelby Township, MI)
- 20 days ago
- Troy, MI (8 miles from Shelby Township, MI)
- 20 days ago
MUST HAVE: At least 1 year of RECENT customer service experience (call center experience is preferred, but will consider candidates with front desk/admin experience - NOT just retail or food service...
Customer Service Representative - FT
- Detroit, MI (22 miles from Shelby Township, MI)
- 25 days ago
- Detroit, MI (22 miles from Shelby Township, MI)
- 25 days ago
service....
Demographic Data for Shelby Township, MI
Moving to Shelby Township, MI? Find some basic demographic data about Shelby Township, MI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Shelby Township, MI
Highest Education Level
Customer Services in Shelby Township, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Telephone Skills
- Driving
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »