Customer Service Jobs in Roseville, MI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative (Credit Card Services)
- Highland Park, MI (10 miles from Roseville, MI)
- 19 hours ago
- Highland Park, MI (10 miles from Roseville, MI)
- 19 hours ago
OVERVIEW Qualfon is hiring Credit Card Customer Service Representative to field inbound communication from our client’s members regarding their credit card needs....
Customer Service Representative (Banking Specialist)
- Highland Park, MI (10 miles from Roseville, MI)
- 19 hours ago
- Highland Park, MI (10 miles from Roseville, MI)
- 19 hours ago
Adhere to performance metrics and quality standards Required Skills: 1 year of customer service experience required 1 year of call center experience is preferred 1 year of banking or financial services...
- Detroit, MI (12 miles from Roseville, MI)
- 19 hours ago
- Detroit, MI (12 miles from Roseville, MI)
- 19 hours ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Representative - PT
- Detroit, MI (12 miles from Roseville, MI)
- 4 days ago
- Detroit, MI (12 miles from Roseville, MI)
- 4 days ago
service....
Customer Service Representative - Patient Registration
- Chesterfield, MI (14 miles from Roseville, MI)
- 5 days ago
- Chesterfield, MI (14 miles from Roseville, MI)
- 5 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Insurance Customer Service Representative
- Troy, MI (12 miles from Roseville, MI)
- 6 days ago
- Troy, MI (12 miles from Roseville, MI)
- 6 days ago
MUST HAVE: At least 1 year of RECENT customer service experience (call center experience is preferred, but will consider candidates with front desk/admin experience - NOT just retail or food service...
Customer Service Representative - FT
- Detroit, MI (12 miles from Roseville, MI)
- 11 days ago
- Detroit, MI (12 miles from Roseville, MI)
- 11 days ago
service....
Customer Service Representative - Patient Registration
- Warren, MI (2 miles from Roseville, MI)
- 13 days ago
- Warren, MI (2 miles from Roseville, MI)
- 13 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Retail Customer Service Representative/Cashier
- Madison Heights, MI (8 miles from Roseville, MI)
- 13 days ago
- Madison Heights, MI (8 miles from Roseville, MI)
- 13 days ago
We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIERS....
Customer Service Representative
- Rochester Hills, MI (18 miles from Roseville, MI)
- 17 days ago
- Rochester Hills, MI (18 miles from Roseville, MI)
- 17 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Representative
- Harper Woods, MI (5 miles from Roseville, MI)
- 19 days ago
- Harper Woods, MI (5 miles from Roseville, MI)
- 19 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Client Support Specialist (Health Insurance)
- Detroit, MI (12 miles from Roseville, MI)
- 20 days ago
- Detroit, MI (12 miles from Roseville, MI)
- 20 days ago
Job Title: Client Support Specialist Duration: 3 months (Covering a LOA) Schedule: Remote ( Open to candidates in MI only ) Location: Detroit, MI Max Pay Rate: 25/HR Key Skills: Excellent customer service...
Administrative/Customer Service Associate
- Macomb, MI (11 miles from Roseville, MI)
- 20 days ago
- Macomb, MI (11 miles from Roseville, MI)
- 20 days ago
**Skill Requirements** + **Must-Have Requirements:** + Proven **leadership** in **customer service** or **call center** environments + Strong **communication** and **coaching skills** + Proficiency...
Customer Service Representative
- Detroit, MI (12 miles from Roseville, MI)
- 21 days ago
- Detroit, MI (12 miles from Roseville, MI)
- 21 days ago
Our client, a leader in the automotive industry, is seeking a Customer Service Representative to join their team....
Customer Service Representative
- Detroit, MI (12 miles from Roseville, MI)
- 22 days ago
- Detroit, MI (12 miles from Roseville, MI)
- 22 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Demographic Data for Roseville, MI
Moving to Roseville, MI? Find some basic demographic data about Roseville, MI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Roseville, MI
Highest Education Level
Customer Services in Roseville, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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