Customer Service Jobs in Roseville, MI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Dearborn, MI (18 miles from Roseville, MI)
- 1 day ago
- Dearborn, MI (18 miles from Roseville, MI)
- 1 day ago
Customer Service Representative Help at Home - 3.1 Dearborn, MI Job Details $35,000 - $40,000 a year 18 hours ago Benefits 401(k) Qualifications Mid-level SOX Analysis skills Driver's License Supervising...
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Northeast Region)
- Detroit, MI (12 miles from Roseville, MI)
- 3 days ago
- Detroit, MI (12 miles from Roseville, MI)
- 3 days ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
Customer Service Representative
- Auburn Hills, MI (20 miles from Roseville, MI)
- 7 days ago
- Auburn Hills, MI (20 miles from Roseville, MI)
- 7 days ago
service experience preferably in a contact center or dealership....
Retail Loss Prevention Customer Service Associate II
- Farmington Hills, MI (24 miles from Roseville, MI)
- 8 days ago
- Farmington Hills, MI (24 miles from Roseville, MI)
- 8 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Licensed Customer Service Representative - Grosse Pointe, MI
- Grosse Pointe, MI (8 miles from Roseville, MI)
- 10 days ago
- Grosse Pointe, MI (8 miles from Roseville, MI)
- 10 days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
TJ Maxx Roseville Loss Prevention Customer Service Associate
- Roseville, MI
- 12 days ago
- Roseville, MI
- 12 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - Patient Registration
- Southfield, MI (18 miles from Roseville, MI)
- 12 days ago
- Southfield, MI (18 miles from Roseville, MI)
- 12 days ago
As our Customer Service Representative, youll work to help our patients check into the Emergency Department....
Customer Service Representative
- Farmington Hills, MI (24 miles from Roseville, MI)
- 17 days ago
- Farmington Hills, MI (24 miles from Roseville, MI)
- 17 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Uniformed Loss Prevention Customer Service Associate II
- Detroit, MI (12 miles from Roseville, MI)
- 24 days ago
- Detroit, MI (12 miles from Roseville, MI)
- 24 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Medical Equipment Customer Service Representative
- Livonia, MI (24 miles from Roseville, MI)
- 30+ days ago
- Livonia, MI (24 miles from Roseville, MI)
- 30+ days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Retail Customer Service Associate
- Utica, MI (11 miles from Roseville, MI)
- 30+ days ago
- Utica, MI (11 miles from Roseville, MI)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 45600 Utica Park Blvd, Utica, MI...
Retail Customer Service Associate
- Madison Heights, MI (8 miles from Roseville, MI)
- 30+ days ago
- Madison Heights, MI (8 miles from Roseville, MI)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 31020 John R Rd, Madison Heights...
Pharmacy Customer Service Representative
- Southfield, MI (18 miles from Roseville, MI)
- 30+ days ago
- Southfield, MI (18 miles from Roseville, MI)
- 30+ days ago
Experience: Minimum two years experience in a customer service position, preferably in a call center environment....
Customer Service Representative (Credit Card Services)
- Highland Park, MI (10 miles from Roseville, MI)
- 45+ days ago
- Highland Park, MI (10 miles from Roseville, MI)
- 45+ days ago
OVERVIEW Qualfon is hiring Credit Card Customer Service Representative to field inbound communication from our client’s members regarding their credit card needs....
Customer Service Representative (Banking Specialist)
- Highland Park, MI (10 miles from Roseville, MI)
- 45+ days ago
- Highland Park, MI (10 miles from Roseville, MI)
- 45+ days ago
Adhere to performance metrics and quality standards Required Skills: 1 year of customer service experience required 1 year of call center experience is preferred 1 year of banking or financial services...
Demographic Data for Roseville, MI
Moving to Roseville, MI? Find some basic demographic data about Roseville, MI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Roseville, MI
Highest Education Level
Customer Services in Roseville, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »