Customer Service Jobs in Plymouth, MI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative (Credit Card Services)
- Highland Park, MI (22 miles from Plymouth, MI)
- 1 day ago
- Highland Park, MI (22 miles from Plymouth, MI)
- 1 day ago
OVERVIEW Qualfon is hiring Credit Card Customer Service Representative to field inbound communication from our client’s members regarding their credit card needs....
Customer Service Representative (Banking Specialist)
- Highland Park, MI (22 miles from Plymouth, MI)
- 1 day ago
- Highland Park, MI (22 miles from Plymouth, MI)
- 1 day ago
Adhere to performance metrics and quality standards Required Skills: 1 year of customer service experience required 1 year of call center experience is preferred 1 year of banking or financial services...
- Detroit, MI (24 miles from Plymouth, MI)
- 1 day ago
- Detroit, MI (24 miles from Plymouth, MI)
- 1 day ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Representative
- Novi, MI (7 miles from Plymouth, MI)
- 2 days ago
- Novi, MI (7 miles from Plymouth, MI)
- 2 days ago
At PTSolutions, we are looking to add to our growing team of Customer Service Representatives....
Customer Service Representative - Dental
- Taylor, MI (16 miles from Plymouth, MI)
- 2 days ago
- Taylor, MI (16 miles from Plymouth, MI)
- 2 days ago
service....
Customer Service Representative
- Novi, MI (7 miles from Plymouth, MI)
- 4 days ago
- Novi, MI (7 miles from Plymouth, MI)
- 4 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Representative - PT
- Detroit, MI (24 miles from Plymouth, MI)
- 5 days ago
- Detroit, MI (24 miles from Plymouth, MI)
- 5 days ago
service....
Customer Service Representative
- Southgate, MI (20 miles from Plymouth, MI)
- 5 days ago
- Southgate, MI (20 miles from Plymouth, MI)
- 5 days ago
What You'll Do: Responsible for all aspects of customer service and sales support. Create new orders in internal systems as required....
Customer Service Representative - Patient Registration
- Detroit, MI (24 miles from Plymouth, MI)
- 5 days ago
- Detroit, MI (24 miles from Plymouth, MI)
- 5 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Summer Temp - Branch Customer Service Representative
- Brighton, MI (18 miles from Plymouth, MI)
- 7 days ago
- Brighton, MI (18 miles from Plymouth, MI)
- 7 days ago
A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer...
Customer Service Representative - FT
- Detroit, MI (24 miles from Plymouth, MI)
- 11 days ago
- Detroit, MI (24 miles from Plymouth, MI)
- 11 days ago
service....
Retail Customer Service Representative/Cashier
- Madison Heights, MI (24 miles from Plymouth, MI)
- 14 days ago
- Madison Heights, MI (24 miles from Plymouth, MI)
- 14 days ago
We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIERS....
Client Support Specialist (Health Insurance)
- Detroit, MI (24 miles from Plymouth, MI)
- 20 days ago
- Detroit, MI (24 miles from Plymouth, MI)
- 20 days ago
Job Title: Client Support Specialist Duration: 3 months (Covering a LOA) Schedule: Remote ( Open to candidates in MI only ) Location: Detroit, MI Max Pay Rate: 25/HR Key Skills: Excellent customer service...
Customer Service Representative
- Detroit, MI (24 miles from Plymouth, MI)
- 22 days ago
- Detroit, MI (24 miles from Plymouth, MI)
- 22 days ago
Our client, a leader in the automotive industry, is seeking a Customer Service Representative to join their team....
Customer Service Representative
- Ann Arbor, MI (17 miles from Plymouth, MI)
- 22 days ago
- Ann Arbor, MI (17 miles from Plymouth, MI)
- 22 days ago
Experience: 1+ years of experience in customer service with financial responsibilities required. Experience in health care, insurance, or managed care industries is highly preferred....
Demographic Data for Plymouth, MI
Moving to Plymouth, MI? Find some basic demographic data about Plymouth, MI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Plymouth, MI
Highest Education Level
Customer Services in Plymouth, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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