Customer Service Jobs in Paw Paw, MI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Patient Registration
- Dowagiac, MI (19 miles from Paw Paw, MI)
- 1 day ago
- Dowagiac, MI (19 miles from Paw Paw, MI)
- 1 day ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative - Kalamazoo, MI
- Kalamazoo, MI (18 miles from Paw Paw, MI)
- 8 days ago
- Kalamazoo, MI (18 miles from Paw Paw, MI)
- 8 days ago
Our Customer Service Representatives build as many reports as they do relationships with our customers and sales reps around the state! Eat. Sleep. Greet....
Customer Service Representative
- Allegan, MI (20 miles from Paw Paw, MI)
- 10 days ago
- Allegan, MI (20 miles from Paw Paw, MI)
- 10 days ago
Help at Home is hiring a Care Supervisor! Starting annual pay rangesfrom $35k-$40K along withpotential quarterly/annual bonuses! Offering weekly pay! Help at Home, LLCis the nation's leading...
Bilingual Spanish Required Customer Service Representative - Video Banking
- Portage, MI (18 miles from Paw Paw, MI)
- 30+ days ago
- Portage, MI (18 miles from Paw Paw, MI)
- 30+ days ago
Resolves customer service inquiries and issues. Recommends appropriate solutions. Refers complex or reoccurring issues....
Customer Service Representative - Video Banking
- Portage, MI (18 miles from Paw Paw, MI)
- 60+ days ago
- Portage, MI (18 miles from Paw Paw, MI)
- 60+ days ago
Resolves customer service inquiries and issues. Recommends appropriate solutions. Refers complex or reoccurring issues....
Acquisition Customer Service Associate Part Time
- Eau Claire, MI (24 miles from Paw Paw, MI)
- 60+ days ago
- Eau Claire, MI (24 miles from Paw Paw, MI)
- 60+ days ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Demographic Data for Paw Paw, MI
Moving to Paw Paw, MI? Find some basic demographic data about Paw Paw, MI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Paw Paw, MI
Highest Education Level
Customer Services in Paw Paw, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Background Checks
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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