Customer Service Jobs in Newport, MI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Customer Service Associate
- Southgate, MI (16 miles from Newport, MI)
- 4 hours ago
- Southgate, MI (16 miles from Newport, MI)
- 4 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 15700 Northline Rd, Southgate, MI...
Sales Support Customer Service Rep
- Northwood, OH (24 miles from Newport, MI)
- 17 days ago
- Northwood, OH (24 miles from Newport, MI)
- 17 days ago
The Sales Support Customer Service Rep will be handling emails with complaints of the product, product didn't ship, revising shipment dates, addressing delivery, etc....
Customer Service Representative - Dental
- Taylor, MI (17 miles from Newport, MI)
- 30+ days ago
- Taylor, MI (17 miles from Newport, MI)
- 30+ days ago
service....
Customer Service Representative
- Northwood, OH (24 miles from Newport, MI)
- 60+ days ago
- Northwood, OH (24 miles from Newport, MI)
- 60+ days ago
Join our team for 2nd shift customer service roles at $20/hour, and enjoy great benefits while making a difference! Apply now!...
Retail Loss Prevention Customer Service Associate II
- Allen Park, MI (20 miles from Newport, MI)
- 90+ days ago
- Allen Park, MI (20 miles from Newport, MI)
- 90+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Lead Customer Service Representative, Full or Part Time
- Woodhaven, MI (11 miles from Newport, MI)
- 90+ days ago
- Woodhaven, MI (11 miles from Newport, MI)
- 90+ days ago
Store 4706313: 21860 West Rd, Woodhaven, Michigan 48183 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Full or Part Time
- Woodhaven, MI (11 miles from Newport, MI)
- 90+ days ago
- Woodhaven, MI (11 miles from Newport, MI)
- 90+ days ago
Store 4706313: 21860 West Rd, Woodhaven, Michigan 48183 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Dearborn, MI (23 miles from Newport, MI)
- 90+ days ago
- Dearborn, MI (23 miles from Newport, MI)
- 90+ days ago
As a Customer Service Representative in Allen Park, MI, specializing in the automotive industry, you’ll be part of creating and delivering amazing customer experiences, while also enjoying the satisfaction...
Bilingual French Customer Service Representative
- Dearborn, MI (23 miles from Newport, MI)
- 90+ days ago
- Dearborn, MI (23 miles from Newport, MI)
- 90+ days ago
As a fully remote Customer Service Representative (Bilingual French) based in the Allen Park, MI area, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the...
Remote WorkBilingual Spanish Customer Service Representative
- Dearborn, MI (23 miles from Newport, MI)
- 90+ days ago
- Dearborn, MI (23 miles from Newport, MI)
- 90+ days ago
As a Customer Service Representative (Bilingual Spanish) in Allen Park, MI, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part...
Concierge Customer Service Representative
- Dearborn, MI (23 miles from Newport, MI)
- 90+ days ago
- Dearborn, MI (23 miles from Newport, MI)
- 90+ days ago
As a Concierge Customer Service Representative in Allen Park, MI, specializing in the automotive industry, you’ll be part of creating and delivering amazing customer experiences, while also enjoying...
Demographic Data for Newport, MI
Moving to Newport, MI? Find some basic demographic data about Newport, MI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Newport, MI
Highest Education Level
Customer Services in Newport, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »