Customer Service Jobs in Monroe, MI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Loyalty Customer Service Rep FT - Great Perks - Paid Training - Career Growth Opportunity
- Belleville, MI (18 miles from Monroe, MI)
- 2 days ago
- Belleville, MI (18 miles from Monroe, MI)
- 2 days ago
This includes processing rentals of customers who are members of our loyalty programs, offering them products and services and providing excellent customer service to improve their travel experience...
Sales Support Customer Service Rep
- Northwood, OH (17 miles from Monroe, MI)
- 12 days ago
- Northwood, OH (17 miles from Monroe, MI)
- 12 days ago
The Sales Support Customer Service Rep will be handling emails with complaints of the product, product didn't ship, revising shipment dates, addressing delivery, etc....
Retail Loss Prevention Customer Service Associate
- Toledo, OH (18 miles from Monroe, MI)
- 12 days ago
- Toledo, OH (18 miles from Monroe, MI)
- 12 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
LP Customer Service Associate II
- Toledo, OH (18 miles from Monroe, MI)
- 14 days ago
- Toledo, OH (18 miles from Monroe, MI)
- 14 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Associate
- Ypsilanti, MI (21 miles from Monroe, MI)
- 45+ days ago
- Ypsilanti, MI (21 miles from Monroe, MI)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5450 Carpenter Rd, Ypsilanti, MI...
Customer Service Representative
- Northwood, OH (17 miles from Monroe, MI)
- 60+ days ago
- Northwood, OH (17 miles from Monroe, MI)
- 60+ days ago
Join our team for 2nd shift customer service roles at $20/hour, and enjoy great benefits while making a difference! Apply now!...
Customer Service Representative
- Toledo, OH (18 miles from Monroe, MI)
- 60+ days ago
- Toledo, OH (18 miles from Monroe, MI)
- 60+ days ago
Overview As a Customer Service Representative, you'll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative
- Toledo, OH (18 miles from Monroe, MI)
- 90+ days ago
- Toledo, OH (18 miles from Monroe, MI)
- 90+ days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Lead Customer Service Representative, Full or Part Time
- Woodhaven, MI (19 miles from Monroe, MI)
- 90+ days ago
- Woodhaven, MI (19 miles from Monroe, MI)
- 90+ days ago
Store 4706313: 21860 West Rd, Woodhaven, Michigan 48183 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Full or Part Time
- Woodhaven, MI (19 miles from Monroe, MI)
- 90+ days ago
- Woodhaven, MI (19 miles from Monroe, MI)
- 90+ days ago
Store 4706313: 21860 West Rd, Woodhaven, Michigan 48183 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Monroe, MI
Moving to Monroe, MI? Find some basic demographic data about Monroe, MI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Monroe, MI
Highest Education Level
Customer Services in Monroe, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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