Customer Service Jobs in Milford, MI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Novi, MI (10 miles from Milford, MI)
- 2 days ago
- Novi, MI (10 miles from Milford, MI)
- 2 days ago
At PTSolutions, we are looking to add to our growing team of Customer Service Representatives....
Customer Service Representative
- Novi, MI (10 miles from Milford, MI)
- 4 days ago
- Novi, MI (10 miles from Milford, MI)
- 4 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Summer Temp - Branch Customer Service Representative
- Brighton, MI (4 miles from Milford, MI)
- 7 days ago
- Brighton, MI (4 miles from Milford, MI)
- 7 days ago
A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer...
Customer Service Representative - IDDM
- Grand Blanc, MI (23 miles from Milford, MI)
- 10 days ago
- Grand Blanc, MI (23 miles from Milford, MI)
- 10 days ago
Education and/or Experience + High school diploma or general education degree (GED). + 6 months of relevant customer service experience preferred....
Customer Service Rep - Processing Faxes
- Grand Blanc, MI (23 miles from Milford, MI)
- 17 days ago
- Grand Blanc, MI (23 miles from Milford, MI)
- 17 days ago
Education and/or Experience + High school diploma or general education degree (GED). + 6 months of relevant customer service experience preferred....
Remote WorkCustomer Service Representative
- Ann Arbor, MI (23 miles from Milford, MI)
- 22 days ago
- Ann Arbor, MI (23 miles from Milford, MI)
- 22 days ago
Experience: 1+ years of experience in customer service with financial responsibilities required. Experience in health care, insurance, or managed care industries is highly preferred....
Customer Service Representative
- Auburn Hills, MI (19 miles from Milford, MI)
- 26 days ago
- Auburn Hills, MI (19 miles from Milford, MI)
- 26 days ago
If so, Guardian Industries is seeking a Customer Service Representative to join our Customer Service team in Auburn Hills, MI! This is an onsite role in our Auburn Hills office....
Licensed Customer Service Representative - Ann Arbor, MI
- Ann Arbor, MI (23 miles from Milford, MI)
- 30+ days ago
- Ann Arbor, MI (23 miles from Milford, MI)
- 30+ days ago
WE ARE LOOKING FOR CANDIDATES WHO Required Qualifications: A Current Property & Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required...
Pharmacy Customer Service Associate
- Livonia, MI (20 miles from Milford, MI)
- 45+ days ago
- Livonia, MI (20 miles from Milford, MI)
- 45+ days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Customer Service Representative
- Livonia, MI (20 miles from Milford, MI)
- 90+ days ago
- Livonia, MI (20 miles from Milford, MI)
- 90+ days ago
Overview As a Customer Service Representative, you'll build connections and offer a wide range of products and services to our diverse customer base....
- Ann Arbor, MI (23 miles from Milford, MI)
- 30+ days ago
- Ann Arbor, MI (23 miles from Milford, MI)
- 30+ days ago
Our client, a leading logistics company, is seeking a Linehaul Customer Service Rep to join their team....
Retail Customer Service Associate
- Southfield, MI (19 miles from Milford, MI)
- 45+ days ago
- Southfield, MI (19 miles from Milford, MI)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 22500 W 8 Mile Rd, Southfield, MI...
Receptionist and Customer Service Rep
- Farmington Hills, MI (14 miles from Milford, MI)
- 45+ days ago
- Farmington Hills, MI (14 miles from Milford, MI)
- 45+ days ago
Assist the customer service team. Essential Duties and Responsibilities Operate telephone console with courtesy and tact, receive calls, determine nature of request and route accordingly....
- Livonia, MI (20 miles from Milford, MI)
- 60+ days ago
- Livonia, MI (20 miles from Milford, MI)
- 60+ days ago
Summary The Customer Service Representative will be responsible for handling customer service inquiries and problems via the telephone and recording consistent problem areas....
Branch Customer Service Representative - White Lake, MI
- White Lake, MI (8 miles from Milford, MI)
- 60+ days ago
- White Lake, MI (8 miles from Milford, MI)
- 60+ days ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative Is or Branch Customer...
Demographic Data for Milford, MI
Moving to Milford, MI? Find some basic demographic data about Milford, MI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Milford, MI
Highest Education Level
Customer Services in Milford, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »