Customer Service Jobs in Milan, MI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative-Front Desk
- Whitmore Lake, MI (23 miles from Milan, MI)
- 1 day ago
- Whitmore Lake, MI (23 miles from Milan, MI)
- 1 day ago
This is a full-time, non-exempt position reporting to the Customer Service Department Manager....
- Canton, MI (19 miles from Milan, MI)
- 2 days ago
- Canton, MI (19 miles from Milan, MI)
- 2 days ago
Customer Service Rep Call Center & Customer Service $ 18 / Hour location_on Canton, Michigan work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Location: Onsite in...
Licensed Customer Service Representative - Canton, MI
- Canton, MI (19 miles from Milan, MI)
- 4 days ago
- Canton, MI (19 miles from Milan, MI)
- 4 days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Customer Service Representative
- Whitmore Lake, MI (23 miles from Milan, MI)
- 12 days ago
- Whitmore Lake, MI (23 miles from Milan, MI)
- 12 days ago
Work with customer service manager to ensure proper customer service is being delivered. Close out or open call records. Resolve customer complaints via phone, email, mail, or social media....
Customer Service Representative - Dental
- Taylor, MI (22 miles from Milan, MI)
- 17 days ago
- Taylor, MI (22 miles from Milan, MI)
- 17 days ago
service....
Medical Equipment Customer Service Representative
- Livonia, MI (24 miles from Milan, MI)
- 30+ days ago
- Livonia, MI (24 miles from Milan, MI)
- 30+ days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Retail Customer Service Associate
- Ypsilanti, MI (8 miles from Milan, MI)
- 30+ days ago
- Ypsilanti, MI (8 miles from Milan, MI)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5450 Carpenter Rd, Ypsilanti, MI...
Customer Service Representative
- Whitmore Lake, MI (23 miles from Milan, MI)
- 45+ days ago
- Whitmore Lake, MI (23 miles from Milan, MI)
- 45+ days ago
This position is responsible for providing front desk coverage for patient satisfaction by greeting patients, scheduling appointments, verifying insurance and referral information, collecting and...
Customer Service Representative
- Livonia, MI (24 miles from Milan, MI)
- 90+ days ago
- Livonia, MI (24 miles from Milan, MI)
- 90+ days ago
Overview As a Customer Service Representative, you'll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative
- Clinton, MI (14 miles from Milan, MI)
- 90+ days ago
- Clinton, MI (14 miles from Milan, MI)
- 90+ days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Lead Customer Service Representative, Full or Part Time
- Woodhaven, MI (23 miles from Milan, MI)
- 90+ days ago
- Woodhaven, MI (23 miles from Milan, MI)
- 90+ days ago
Store 4706313: 21860 West Rd, Woodhaven, Michigan 48183 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Full or Part Time
- Woodhaven, MI (23 miles from Milan, MI)
- 90+ days ago
- Woodhaven, MI (23 miles from Milan, MI)
- 90+ days ago
Store 4706313: 21860 West Rd, Woodhaven, Michigan 48183 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Livonia, MI (24 miles from Milan, MI)
- 90+ days ago
- Livonia, MI (24 miles from Milan, MI)
- 90+ days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Demographic Data for Milan, MI
Moving to Milan, MI? Find some basic demographic data about Milan, MI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Milan, MI
Highest Education Level
Customer Services in Milan, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »