Customer Service Jobs in Michigan Center, MI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Customer Service Associate
- Jackson, MI (3 miles from Michigan Center, MI)
- 2 days ago
- Jackson, MI (3 miles from Michigan Center, MI)
- 2 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3600 Oneil Dr, Jackson, MI 49202...
Remote Customer Service Representative
- Michigan Center, MI
- 5 days ago
- Michigan Center, MI
- 5 days ago
A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution....
Remote WorkBranch Customer Service Representative
- Jackson, MI (3 miles from Michigan Center, MI)
- 28 days ago
- Jackson, MI (3 miles from Michigan Center, MI)
- 28 days ago
A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer...
Customer Service Representative
- Jackson, MI (3 miles from Michigan Center, MI)
- 60+ days ago
- Jackson, MI (3 miles from Michigan Center, MI)
- 60+ days ago
At PTSolutions, we are looking to add to our growing team of Customer Service Representatives....
Licensed Customer Service Representative - Ann Arbor, MI
- Ann Arbor, MI (23 miles from Michigan Center, MI)
- 90+ days ago
- Ann Arbor, MI (23 miles from Michigan Center, MI)
- 90+ days ago
WE ARE LOOKING FOR CANDIDATES WHO Required Qualifications: A Current Property & Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required...
Customer Service Representative
- Clinton, MI (20 miles from Michigan Center, MI)
- 90+ days ago
- Clinton, MI (20 miles from Michigan Center, MI)
- 90+ days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Demographic Data for Michigan Center, MI
Moving to Michigan Center, MI? Find some basic demographic data about Michigan Center, MI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Michigan Center, MI
Highest Education Level
Customer Services in Michigan Center, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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How to Become an Insurance Agent
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