Customer Service Jobs in Mason, MI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Lansing, MI (11 miles from Mason, MI)
- 8 hours ago
- Lansing, MI (11 miles from Mason, MI)
- 8 hours ago
Customer Service Representative **Sr....
Remote WorkRetail Customer Service Associate
- Lansing, MI (11 miles from Mason, MI)
- 4 days ago
- Lansing, MI (11 miles from Mason, MI)
- 4 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2925 Towne Centre Blvd, Lansing,...
Remote Customer Service Representative (Michigan residents)
- Lansing, MI (11 miles from Mason, MI)
- 9 days ago
- Lansing, MI (11 miles from Mason, MI)
- 9 days ago
About the Role** **_Location: Remote_** **__** **_Michigan residents_** In this remote Customer Service Representative position at Morley, youll be trained as an important liaison between car dealerships...
Remote WorkCustomer Service Representative
- Lansing, MI (11 miles from Mason, MI)
- 21 days ago
- Lansing, MI (11 miles from Mason, MI)
- 21 days ago
Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated Customer Service Representative to join our team....
Customer Service Representative (Part-Time)
- Lansing, MI (11 miles from Mason, MI)
- 23 days ago
- Lansing, MI (11 miles from Mason, MI)
- 23 days ago
Job Description Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated part-time Customer Service Representative to join our team....
Customer Service Representative
- Lansing, MI (11 miles from Mason, MI)
- 24 days ago
- Lansing, MI (11 miles from Mason, MI)
- 24 days ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Branch Customer Service Representative
- Jackson, MI (22 miles from Mason, MI)
- 29 days ago
- Jackson, MI (22 miles from Mason, MI)
- 29 days ago
A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer...
Customer Service Representative
- Jackson, MI (22 miles from Mason, MI)
- 60+ days ago
- Jackson, MI (22 miles from Mason, MI)
- 60+ days ago
At PTSolutions, we are looking to add to our growing team of Customer Service Representatives....
Customer Service Rep(01167) - 5645 S Cedar St
- Lansing, MI (11 miles from Mason, MI)
- 90+ days ago
- Lansing, MI (11 miles from Mason, MI)
- 90+ days ago
service, communication and teamwork skills Prepares high-quality products to standard Assists in oven tending and expediting orders out the door to ensure our customers receive the very best experience...
Demographic Data for Mason, MI
Moving to Mason, MI? Find some basic demographic data about Mason, MI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Mason, MI
Highest Education Level
Customer Services in Mason, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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