Customer Service Jobs in Lansing, MI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Saint Johns, MI (18 miles from Lansing, MI)
- 21 days ago
- Saint Johns, MI (18 miles from Lansing, MI)
- 21 days ago
Customer Service Representative Customer Service Representative locations Ascension St. Vincent's Health Center - St. Johns time type Part time posted on Posted Today job requisition id R......
Retail Loss Prevention Customer Service Associate II
- Lansing, MI
- 28 days ago
- Lansing, MI
- 28 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
service, communication and teamwork skills Prepares high-quality products to standard Assists in oven tending and expediting orders out the door to ensure our customers receive the very best experience...
Customer Service Rep(01201) - 143 N Harrison Rd
- East Lansing, MI (6 miles from Lansing, MI)
- 90+ days ago
- East Lansing, MI (6 miles from Lansing, MI)
- 90+ days ago
service, communication and teamwork skills Prepares high-quality products to standard Assists in oven tending and expediting orders out the door to ensure our customers receive the very best experience...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2925 Towne Centre Blvd, Lansing,...
Bilingual Customer Service Representative I
- Mason, MI (11 miles from Lansing, MI)
- 45+ days ago
- Mason, MI (11 miles from Lansing, MI)
- 45+ days ago
Our Administrative Sales team is looking for a Bilingual Customer Service Representative!...
service, communication and teamwork skills Prepares high-quality products to standard Assists in oven tending and expediting orders out the door to ensure our customers receive the very best experience...
Customer Service Rep(01119) - 1105 E Grand Rive Ave
- East Lansing, MI (6 miles from Lansing, MI)
- 90+ days ago
- East Lansing, MI (6 miles from Lansing, MI)
- 90+ days ago
service, communication and teamwork skills Prepares high-quality products to standard Assists in oven tending and expediting orders out the door to ensure our customers receive the very best experience...
Customer Service Rep(01194) - 327 S Bridge St
- Grand Ledge, MI (10 miles from Lansing, MI)
- 90+ days ago
- Grand Ledge, MI (10 miles from Lansing, MI)
- 90+ days ago
service, communication and teamwork skills Prepares high-quality products to standard Assists in oven tending and expediting orders out the door to ensure our customers receive the very best experience...
service, communication and teamwork skills Prepares high-quality products to standard Assists in oven tending and expediting orders out the door to ensure our customers receive the very best experience...
Customer Service Rep(01098) - 101 N Clinton Ave
- Saint Johns, MI (18 miles from Lansing, MI)
- 90+ days ago
- Saint Johns, MI (18 miles from Lansing, MI)
- 90+ days ago
service, communication and teamwork skills Prepares high-quality products to standard Assists in oven tending and expediting orders out the door to ensure our customers receive the very best experience...
service, communication and teamwork skills Prepares high-quality products to standard Assists in oven tending and expediting orders out the door to ensure our customers receive the very best experience...
Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated Customer Service Representative - Billing professional to join our team....
Remote WorkDemographic Data for Lansing, MI
Moving to Lansing, MI? Find some basic demographic data about Lansing, MI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Lansing, MI
Highest Education Level
Customer Services in Lansing, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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